Servicing Northern Chicagoland since 1946 - LJ Brown Plumbing uses Expert Excavator Operators - Experience that seperates us from others in the plumbing excavation industry. Emergency Professional Plumbing, 24-hour service, 7 days a week Plumbing Emergencies can strike at any time. LJ Brown team of Trained Plumbing Technicians are experts Replacing and Installing New Toilets.LJ Brown has always been the most dependable Plumbing Company that I have found in Morton Grove. They are always on time and get my jobs done in the most professional manner.
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We are a stand alone Plumbing Business that has focused on delivering to our clients the best Plumbing Value since we have been in business. In Chicagoland we have established our place in the community as a dependable trustworthy choice to service and residential plumbing need. This allows us to make a distinctive and substantial impact for our clients.
If you are looking for the best plumber in Morton Grove go with LJ Brown Plumbing - We have used them for over thirty years and have always been very happy! We were so fortunate to have called LJ Brown for a second opinion when our sewer was plugged up - we had no Idea that this was so expensive -- we called LJ Brown and they saved us over half of what other plumbers would have cost. Saving us over $2500.00! Fantastic Work. LJ Brown has always been the most dependable Plumbing Company that I have found in Libertyville.
Most people never want to experience water in your finished basement, soaked irreplaceable carpeting, or wet walls and drywall. Don't let this happen to you. Remember - It's not IF your pump will fail, but when. If your Sump pump is not kicking on, have you considered a battery back-up sump pump system?
Servicing Northern Chicagoland since 1946 - LJ Brown Plumbing uses Expert Excavator Operators - Experience that seperates us from others in the plumbing excavation industry. LJ Brown Plumbing has earned our reputation of quality performance and complete customer satisfaction. Since 1946, LJ Brown Plumbing has been the most comprehensive and customer satisfaction driven plumbing services provider. We provide superior customer service that has earned us A+ accreditations from Major Business and Customer Websites.
Reviews (7)
Amy G.
Jul 02, 2014
This company has been fantastic. We've had them out on a few occasions, and the plumbers have always been professional, personable, efficient, honest and up-front about cost and necessary repairs. They aren't the cheapest company out there, as other reviewers have said, but knowing a job will be done right by a true professional is worth a little more, in my book. Additionally, we have never had to wait more than a day for extremely necessary services (clogged toilets, clogged main sewage line out of the house). they have always been able to squeeze us in. Glad we found them and I would highly recommend them for any plumbing needs.
Michael M.
Mar 05, 2012
Any negative reviewers are either psychotic or talking about other Brown Plumbing companies. It can't be this one. I have used this company numerous times over 15+ years and never received anything less than first class, highly professional service. They never lift a wrench without first going over the price, what's covered, the warranty, etc. and having you sign off on it. LJ Brown is not the cheapest but they are as professional as they come right down to their paper booties.
They stand behind their work. Right now they are replacing my two-year-old grinder ejector pump for FREE. They made this ugly job a priority and came first thing. If it breaks during the next three years, they'll come back again. First thing. For free no less. Try beating that.
They stand behind their work. Right now they are replacing my two-year-old grinder ejector pump for FREE. They made this ugly job a priority and came first thing. If it breaks during the next three years, they'll come back again. First thing. For free no less. Try beating that.
Dean H.
Jan 07, 2012
I had L Brown co. out to the house. They repaired some old crusty valves and did a nice job. They even labeled a few other lines I didn't know what they were. Very nice tags that clearly identify my lines and those tags won't fade anytime soon. Price was not the cheapest but I thought it was fair. My out of pocket would have been more DIY. Professional. Nice trucks. Etc. Recommended for plumbing issues. Thanks again.
Karl S.
Jul 18, 2011
Woke up Saturday to find my water heater leaking badly. Call LJ Brown, left a message with their answering service. Had a call back in 4 minutes and Dan on my door step an hour later. New water heater installed and he was out the door by noon. This company really understands the definition of customer service. Thanks for saving me, AGAIN!
Susan M.
Jul 02, 2011
We have been using LJ Brown Plumbing for many years now and each time have been more than satisfied with their excellent work and commitment to detail. We live in Schaumburg and they have no problem coming out here. Mr. Allen did our last work and we were blown away with the results. We will always call them. They stand behind their work. You get what you pay for - Really!
Stephen F.
May 14, 2011
This review is really zero stars -- avoid LJ Brown at all costs. There are plenty of plumbers you should hire. This isn't one of them. I hired a plumber to handle several small tasks in connection with a new condo purchase. The company refused to provide estimates, and on arrival quoted outrageous prices. $80 for a showerhead installation (with my part). $312 to clean a drain (I declined after seeing this price).
I went ahead with the work figuring, at these prices, the plumber would get it right. Wrong. He destroyed a kitchen sink side sprayer before realizing my replacement wouldn't fit the water line (my fault for having the wrong part, but he is supposed to be the union plumber here -- and zero stars to the Home Depot associate who said the part was universal).
He also destroyed the faucet cartridge attempting to reverse the direction of the hot/cold flow, claiming he could not reinstall the part and would have to use a new one. He then replaced from his parts on hand (for $212) without correcting the hot/cold water reversal. Since the side sprayer was now destroyed, the sink would have to remain off until I could get a new compatible part, which he offered to install when he returned -- for $300 or so.
This coversation had the feel of a shakedown. Instead I found another plumber to replace and fix it -- for $40. But as it turned out the cartridge was installed incorrectly and leaked. So I just replaced the faucet with a better one. A fix to a water line was also botched, causing an existing leak to worsen. Another plumber has fixed it, correctly this time.
The new showerhead is also leaking. In short, for $600, the plumber made everything worse than when he started. I wrote and called looking for satisfaction, calling back each time something broke that the plumber had just "fixed", and was roundly ignored. Interestingly, I did not get any response of any kind until the 30-day warrranty period had passed.
I finally got some response when I asked for money back and threatened a BBB complaint. The response was, in short, "screw you". So I filed a BBB complaint. The owner of the business has resolutely refused to speak with his customer and learn the facts. He did reply to the BBB complaint with a raft of ad hominem attacks. You can see them below -- this is the mentality of LJ Brown.
I will note that the BBB closed the case because I told them to. The point of the filing was to warn people about this awful business, not to collect money, There seem to be a few LJ Brown customers who have not encountered incompetence and indifference. I experienced both. But even if you were to get good service, LJ Brown will bill you much more than other plumbers (as I've since discovered).
So the bottom line is, LJ Brown is overpriced and employs at least one roundly incompetent and most likely dishonest plumber. The owner of LJ Brown is happy to take the money and run. I consider it a $600 lesson in using Yelp BEFORE I select a service provider. Do not use LJ Brown. And feel free to let them know I said so.
I went ahead with the work figuring, at these prices, the plumber would get it right. Wrong. He destroyed a kitchen sink side sprayer before realizing my replacement wouldn't fit the water line (my fault for having the wrong part, but he is supposed to be the union plumber here -- and zero stars to the Home Depot associate who said the part was universal).
He also destroyed the faucet cartridge attempting to reverse the direction of the hot/cold flow, claiming he could not reinstall the part and would have to use a new one. He then replaced from his parts on hand (for $212) without correcting the hot/cold water reversal. Since the side sprayer was now destroyed, the sink would have to remain off until I could get a new compatible part, which he offered to install when he returned -- for $300 or so.
This coversation had the feel of a shakedown. Instead I found another plumber to replace and fix it -- for $40. But as it turned out the cartridge was installed incorrectly and leaked. So I just replaced the faucet with a better one. A fix to a water line was also botched, causing an existing leak to worsen. Another plumber has fixed it, correctly this time.
The new showerhead is also leaking. In short, for $600, the plumber made everything worse than when he started. I wrote and called looking for satisfaction, calling back each time something broke that the plumber had just "fixed", and was roundly ignored. Interestingly, I did not get any response of any kind until the 30-day warrranty period had passed.
I finally got some response when I asked for money back and threatened a BBB complaint. The response was, in short, "screw you". So I filed a BBB complaint. The owner of the business has resolutely refused to speak with his customer and learn the facts. He did reply to the BBB complaint with a raft of ad hominem attacks. You can see them below -- this is the mentality of LJ Brown.
I will note that the BBB closed the case because I told them to. The point of the filing was to warn people about this awful business, not to collect money, There seem to be a few LJ Brown customers who have not encountered incompetence and indifference. I experienced both. But even if you were to get good service, LJ Brown will bill you much more than other plumbers (as I've since discovered).
So the bottom line is, LJ Brown is overpriced and employs at least one roundly incompetent and most likely dishonest plumber. The owner of LJ Brown is happy to take the money and run. I consider it a $600 lesson in using Yelp BEFORE I select a service provider. Do not use LJ Brown. And feel free to let them know I said so.
Joanne L.
Aug 21, 2010
