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Pennys Personal Touch Cleaning Our detailed kitchen cleaning & disinfection covers a specific routine process throughout your kitchen. We'll even empty your dishwasher and take out the trash! Use appropriate rags and cleaning solutions to dust and clean specific surfaces including wall hangings and knick knacks. Our Miele Vacuums are used to remove dust and debris from hard floor surfaces, under couch cushions and on the outer surface of soft fabric couches. We also use our Miele vacuums specialty settings for specific rugs. We ask to use your carpet vacuum for in-home carpeting as to not transfer pet dander from house to house.
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I started Penny's Personal Touch in 1996. It seemed to me that finding an Austin home cleaning service that cleaned beyond the surface with a trustworthy reliable approach was hard to find in a company. Once you found an Austin maid cleaning service that was up to your standards, their pricing didn't match the quality of work performed consistently.
Reviews (13)
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Monique Hassan
Jun 18, 2022
Penny's is the BEST cleaning service I have EVER had in over 10 years of using different services in different cities! Penny is meticulous and so thoughtful! She ensures that every service is to the highest standard. She takes care of laundry, if there is any, and cleaned and organized our pantry during one of our last services. She also is super accommodating when it comes to our crazy schedule and has moved and switched things around when we had COVID. I'm so grateful that we found Penny! She is definitely worth the time and price! Highly recommend!
Nancy Whalen
Aug 05, 2021
Penny and her team are great! They are professional, prompt, and treat my home like their own. I love knowing that they are taking all necessary precautions during COVID to keep me and their teams safe, and they do a fantastic job keeping my space spotless and organized. Services: Deep clean, General housekeeping, Standard cleaning, Cleaning
Christina Henry
Aug 03, 2021
Applied and waited to be put on the schedule for training. Never happen.
Gabrielle Lazoore
Apr 06, 2021
From the moment I inquired, they were prompt in responding to my emails. I scheduled a "walk through" to get a quote. She came on time, was quick, and I received a detailed quote by the next day. We needed someone to do a move-out clean. The morning of, two employees came right on time. Then a supervisor came, also to act as another set of eyes to ensure the deep clean was performed up to their expectations.

They keep me posted throughout the process via text (when they're on their way, when they've arrived, any questions they had w items I left, when they're finished), and also asked to make sure the job was done to my expectations. I am very impressed. Quality of work of course is priority, but their punctuality and response time was impressive. I will definitely use them again in between renters, and also when we return to our home. I highly recommend this company.
Sandy Simmons
Feb 23, 2021
Penny's team is very consistent and reliable. We have been using them for many years now. My husband and I always look forward to the days they come to clean! Services: General housekeeping, Cleaning
Susan Harrop
Jan 23, 2021
Penny and her ladies have been cleaning my home weekly for a few years. During the COVID-19 pandemic, they're pay particular attention to sanitation & safety. Masks are worn to protect me & them. I receive all the attention to detail & consistency Penny's known for with added peace of mind that Penny takes Covid seriously. I can't think of another service I would consider allowing in my home weekly. Penny's Personal Touch is absolutely wonderful.
Monika Ostrowski
Dec 26, 2020
We have used Penny's for a couple of years and find them very attentive to any of our needs. Penny and her team ask you to view them as an extension of your family, and provide the personal professional service we look for. We would highly recommend them!
Carolyn L. Cass
Nov 03, 2020
The folks from Penny's personal Touch are great to have in your home. They are always pleasant and work hard, respectful of your property and always do a good job. They also go out of their way to be helpful. My home always smells great and looks great when they leave. Service: Standard clean
Ashley Wentworth
Sep 20, 2020
We are very happy with the service we receive from Penny's Personal Touch! Clear and frequent communications, professional cleaners with professional products, efficient and thorough cleaning, COVID safety precautions - all things that are very important to us!
Denise Bell
Aug 14, 2020
Penny took great care of me when I needed a friend's apartment cleaned ASAP. Excellent work! Now she's doing regular service for them. Thank you so much PPP!
Sara R.
Mar 18, 2017
Penny and team have cleaned for me for 14 years! I love doing home on days they have cleaned. Floors are spotless, beds are made, sheets folded up perfectly, dishes put away, not a speck of dust in sight, fridge is organized and clean, and bathrooms are glowing. I was once home when they arrived and as I worked to get out of the home I heard Penny coaching a new employee how to make the perfect vacuum lines on the rug.

Talk about attention to detail! My husband and I work full time and have two wonderful children we prefer to spend our time with over cleaning. And that's why I'm thankful for PPT! Not to mention our 3rd "child" (dog) gets extra TLC on cleaning days also! I highly recommend Penny for her attention to detail and level of service. Thanks for everything, Penny!
Urbane Design
Apr 23, 2015
I can't say enough great things about Penny's Personal Touch- they show up on time and you can always tell when they have been there, as everything is spotless and it smells divine. On top of that, I love the "Personal Touch", Penny and her crew are quick to do anything you need from dropping and picking up dry cleaning to getting your pup groomed.

She understands busy lives of her clients and is willing to do what she can to help out. I also find that their rates are extremely competitive. What a fabulous concept! I highly recommend using Penny!
Robyn Thorn
May 27, 2013
I had used Penny's services several years ago for regular scheduled cleaning and always looked forward to coming home to a beautifully clean and fresh-smelling home. This week I enlisted their services for a move-out clean and was blown away by their attention to detail! I couldn't be happier and the price was MORE than fair. I would highly recommend them (and have) to anyone looking for a cleaning service with stellar results. The fact that they use environmentally safe products makes it that much better. Thanks again to Penny and her ladies for a job well done!