It's Cleaning Time

I needed a move-out cleaning for an apartment for a college kid who was very messy. The Cleaning Time team was on-time, courteous, efficient, and most importantly, they did a great job. The aparment looked brand new when they were done!

They came on a Saturday and did a deep clean. They were courteous and professional. I was very happy with the results.

I love this business! They do a fantastic job cleaning and are excellent at communicating. They have also been incredibly flexible as we navigated COVID and other emergencies. They are very safe and follow COVID protocols. Plus, they are incredibly friendly, attentive, always prompt, and respond quickly and courteously to requests. After some not-good experiences with other services, even with the extra patience and understanding we feel should be extended in these uncertain times, this business has been top-notch! Both highly professional and neighborly. (They even asked if they could help when we were sick! Who does that?) HIGHLY RECOMMEND!

I have used cleaning time for many years. Eloisa the owner is incredibly conscientious and communicative. The team she sends to my house works very hard and are careful. Highly recommend Cleaning Time! Services: Deep clean, Standard cleaning, General housekeeping, Interior & exterior window cleaning

I hired them for an initial cleaning and was impressed right away. They are thorough and do a great job! I now have them come on a regular basis. Highly recommend. Service: Standard cleaning

This is by far the best cleaning company I've ever used. From a business perspective, they are accommodating, respectful and extremely professional. The cleaners are always on time, very nice, and always do a fantastic job cleaning. One of the cleaners usually even sweeps my front porch on the way out while he/she waits for the other cleaner to finish. Great experience overall with this company - 5 stars!

Clemencia is a pleasure to work with and the team always does a great job of doing a lot of cleaning with in the time allotted. It's well worth it to make the house shine : Services: Deep clean, Standard cleaning, General housekeeping, Upholstery cleaning

I love that they offer an initial clean as my first cleaning because it resets the home so that when the cleaners come back, the dirt level is more manageable. They really got into every corner and the products they use have my home smelling really lovely. The cleaners work quickly but are very thorough which is exactly what I need so that I can keep moving in my busy day but feel good about my clean home.

I also love the detailed packages that they offer between deep cleaning and standard cleaning because it helps me decide what services I may need. They are very detailed on their covid and sanitation policies so I did not even need to ask about it. They set up the expectations perfectly so I know what to expect by hiring this company and I did not need to ask a million questions since they were already answered.

All and all, they make it easy to say "yes" when it comes to hiring a cleaning company. Price wise, the value and quality are unbeatable, especially in times when keeping good staff is a challenge. The owner is also very personable and truly understands what the customers are needing when they reach out to her. She has an amazing video on the company's Facebook page that sold me instantly. I am thinking about changing my monthly service to a bi-weekly one so that I never have to stress about a clean home. Great experience, I cannot express this enough!

This company was hired to do a deep clean in a house we recently purchased. We did not pay for the service as that was on the sellers, but I feel obligated to share what a horrible job they did. The kitchen sink was dingy and did not appear to have been cleaned at all. I used some Comet once we moved in and it cleaned right up so I know they didn't make any effort to clean it.

The cabinet doors had dirty marks on the fronts and were not cleaned. The oven was also untouched and disgusting. When I walked in the house the day after they had been there, the house wreaked of bleach. It was gross. I would not recommend this company and will not be using them going forward.

I used Its Your Cleaning Time to transform my post Reno, filthy house to a spic and span, inviting home. The crew is very professional, and thorough. Communication was excellent from start to finish. Fantastic value for service rendered. Without a doubt I would highly recommend this company for any cleaning job! Service: Deep clean

We moved to Austin about 12 days ago and our experience with It's Cleaning Time so far has been amazing. Priscila from Customer Service worked with us to schedule a deep cleaning. Pricing for services was extremely transparent and she made sure their staff wore masks to our home. As far as the cleaning, I've never had a better cleaning experience- and we had multiple cleaners when living in Arizona.

The team of two tackled all of our areas of concern, took out trash, made beds, cleaned carpet (additional charge). At one point I saw the cleaner in the freezer and they were wiping down the shelves and organizing our frozen food. I mean. amazing! The staff was attentive and friendly but were focused the whole time. This was a deep clean so who knows if all of this is covered every time in a regular clean, but I can tell you that it for sure will last and make monthly cleanings a lot less chaotic.

We especially love that they use natural products and that the house doesn't smell like cleaning supplies! As an expecting mother with a toddler I truly appreciate such a quality service and look forward to continuing with them!

The whole experience was fantastic. They responded to my request very quickly, scheduled with me right away, showed up on time, did AMAZING cleaning work, and just made the whole experience really fantastic. I highly recommend this company. Service: Moving clean

I'm so glad I called. Great service, the house is so clean. Thank you ladies I will be a recurring customer.

Highly recommend if you're looking for a professional, reliable and courteous service that does the job right. We've been using their service bi-weekly for the past 8 months, they do a fantastic job. Will continue to utilize their service for the foreseeable future! (They're also very flexible and understanding if you ever need to reschedule, which is also a plus).

I just had my first deep cleaning and came home to a sparkling clean house! The ladies did an amazing job, with great attention to detail! I will definitely have them come back.

I can't say enough good things about this company. I have a chronic illness and don't have the energy to clean. However, I like to keep a tidy and clean home. Since hiring them I experience so much less stress. They clean as well as I would they take the time to move furniture and are incredibly thorough. We just stay out of their way the best we can since we are working from home.

We used It's Cleaning Time! for a one time deep cleaning of our home. They responded promptly to my quote request and were communicative through the booking process. The ladies arrived timely, were friendly and worked as quietly as they could. They did an excellent job; very thorough. The cost was more than other quotes I received, but considering the quality of their work, I think it's worth it. I'm rating it 4 stars because I reached out for a second cleaning and was told they were short staffed and could not schedule me. I asked to be put on a waitlist but never got a call back.

I highly recommend this company for any cleaning needs. They were timely and very thorough. I use them for my monthly house cleaning (3 hours/once a month) and I am very impressed by their work and professionalism! Service: Standard cleaning

Spring is coming and Argenis and Elidia were at my home today. They are so delightful to work with and to keep my home clean. I appreciate that they are careful with my indoor cat and don't let him get outside. I appreciate that they are very careful with my pictures, souvenirs, and gifts. Team 24 is superb! Thank you!

Vilma and Marina cleaned my apartment and they did an amazing job! I was quoted 2hrs and they weren't a minute over. In fact, they might have been a little quicker than 2hrs. I met them at my apartment to unlock the door and they were on time and friendly. I will definitely use It's Cleaning Time! again! Services: Moving clean, Deep clean

I waited a few months to post a review for It's Cleaning Time. I can say they are a very consistent cleaning service. They are very punctual, through and consistent with their cleaning. One time our master bathtub had remaining soap scum. I mentioned it on the next cleaning service and it's been perfect ever since. Recently, the ladies told me about a ceramic spoon holder that had broken.

They said they reported to their mgmt to resolve the issue. In all fairness, the spoon holder had been broken so many times in the past and has been glued too many times to count. Their mgmt emailed me to pay for the spoon holder to be replaced. I told them not to worry about it and thanked them for their honesty. I highly recommend It's Cleaning Time.

Its Cleaning Time! Does a fantastic job of cleaning your home. It was eight months ago, when I first tried this company to clean my home. I was not disappointed then, and I'm certainly not disappointed now. The staff is consistently outstanding, courteous and professional. I have used them before and during the pandemic, and the attention to detail has not wavered.

The staff wore masks and gloves And gave my home a good cleaning. If you were looking for a company to clean your home, you do not need to look any further than Its Cleaning Time. Give them a try, I know you'll be glad you did

I am disappointing with my experience. The Pros:The sweet lady that scheduled the cleaning and was the point of contact was great. She responds to calls and emails very efficiently and is clear in her communication. Disappointing experience: **The ladies arrived later than expected (3:30 vs. the time frame quoted of 2:45-3:15) which was fine. The issue: They wanted to charge me for the time that they QUOTED arrival.

We have a security system in our home, so it was not difficult for us to check the timestamp of when the staff entered my home. *** the staff was very slow. I think that they sensed that the job would take less than the quoted time frame and were trying to linger so that they met that time. *** I mentioned to them that I did have a planned meeting, so they would need to complete the cleaning more efficiently. Consequently, the staff only vacuumed upstairs and partially cleaned our upstairs bathrooms. Trash was NOT taken out! Mirrors were NOT cleaned and the rest of the area looked untouched.

This was with two staff members upstairs cleaning for an hour (2 man hours total). I called the lady that had been my point of contact and she stated that due to their mistakes that they would charge me for 2 hours. Well. they had only been at my home for two hours! So I am not sure how this was a solution to the issue. I am extremely disappointed with this experience and obviously still on the hunt for a cleaning service that is a better fit for our family home. Know of anyone? Message me and let me know :-)

I just had this team over for the first time. I have never seen my glass door shower look so clean! They even cleaned our nick-naks on the bathroom counter. And my floors were so clean and not sticky! It was a little hard to communicate with the lady in-charge of the team of 3, But now I know I can simply email them and give them full instructions ahead of time, so this shouldn't be a problem in the future.

UPDATE: The owner did reach out to me the following day and wanted to make things right. This was very much appreciated. Added a star for such fast responses and a company that cares about their customers. I will give them another chance in the future when I need another house cleaning. ___________________________________________________

We LOVE It's Cleaning Time! The deep clean was so great that we decided to have them come every two weeks. This is the best way to take care of myself and my family. It provides peace of mind to know that I can count on the same people and quality of work.

Fantastic work! We moved from our home of 25 years in the Westlake area to our new home near Lake Travis two months ago. We were fortunate to have the same woman helping in our previous home for 15 years. Alas, the commute for her to our new home will not work so I've been interviewing for the last two months--to no avail. In desperation I hired "Its Cleaning Time" who sent Daniella and Mariela to our new home.

They gave me the gift of a clean home and holiday cheer just before Christmas. The coordinator for "It's Cleaning Time" was responsive and professional on multiple occasions. The company and women have earned my respect. BRAVO and gratitude to all.

I used this service for well over a year. Pros: Very attentive management. My house mostly looked good. The ladies were sweet with my children. Cons: Quality was inconsistent. Part of a bathroom was almost always skipped and left dirty. If the ladies washed dishes, I had to re-wash myself to get them clean (eventually I asked them to stop washing dishes, but they didn't).

Their vacuum chipped the bathroom tile. They broke glasses. I'd email mgmt and the next visit would be great, but the old problems always came back. I was surprised to see this service is highly rated.

Got a new construction cleaning done and extremely happy. The team even came in on a 5 am on a Sunday to accommodate our schedule. Not a speck of dust and I checked Great work!

I had a great experience with this company! I spent a lot of time looking through Yelp and reading reviews for all the different cleaning companies in Austin. I needed a company that would provide a unique cleaning for my house (I didn't want ALL of the bedrooms cleaned). Most of the cleaning companies wouldn't provide a straight answer, but It's Cleaning Time! provided me an hourly quote (very reasonable prices, considering they would send 2 people), plus an idea of how long it would take to clean.

In addition, they provided me a list of services and asked me to prioritize, which was really awesome because I felt that I was able to get the most bang for my buck and cross off standard cleaning items that I didn't need. I will definitely be using this company again.

We've been using It's Cleaning Time! for several years now and I ABSOLUTELY LOVE THEM! I'm not a "regular" customer; I don't have a set schedule for them to clean my house but I probably do use them at least once a month. I call and ask them to squeeze me in and they have never let me down! Everyone that I've ever talked to has been wonderful and the ladies that clean my house are excellent, professional, and very sweet! If I ask for something extra, they are always willing to oblige! I feel like I won the lottery the day that I found It's Cleaning Time!

We've been using It's Cleaning Time for three years now and are extremely happy with Rosa and her team. Rosa is very responsive and professional. She always handles any of our special requests. Everyone that has cleaned our house is very good, but we found one person in particular that we like and request her every time. It's easier because she knows our house very well now. The price is reasonable and we have cleanings every other week. I would absolutely recommend It's Cleaning Time.

Eloisa and her teams have been taking care of us for over 4 years at three locations including a downtown condo, a duplex, and a multi-level home in Steiner Ranch. They're communicative and flexible with our scheduling, very detail-oriented, our dogs and cat love them, and we trust them implicitly. Their focus on "green" products and practices is very appreciated! MOST HIGHLY RECOMMENDED.