Summit Cleaners

They ruined my sport coat and claimed it was for treating a non-existent stain. How is it they were treating a stain that was on several spots on the front and back they never noticed when dropped off? They probably claim this for every garment they ruin as a means to avoiding responsibility. It's been three weeks that they have had the coat claiming to be re-treating it to fix discoloration they caused and I have not heard anything from them, not even an offer to reimburse for the cleaning. A shame I can't go lower than one star in the rating.

This used to be a great dry cleaner. I used them for years, but they have progressively gotten more undependable over the years. I used drop things off in the morning and pick them up in the evening, over the past few years parts of my order were not ready and out of the blue same day turned into 2 days or a week when I showed up to get my clothes.

This extra cost used to be worth it, but after today's lack of service I found a new cleaner who could deliver same day service. Sadly Summit fails to provide great service.

Alterations to stitch up a tear in a child's coat promised for completion 5 days after drop off still not ready 9 days after drop off with no answer on when it will be ready. Staff does not seem too concerned just stating they "are behind" on alterations. Not good.

Brought my 7-year-old daughter's coat in to have a small rip stitched, they promised it would be done by December 3, a week after being dropped off. My wife and daughter go in on December 4 and are rudely told it isn't ready yet and will be ready a couple days later. Horrible customer service, uncaring and unprofessional staff, will never use them again.

Way too expensive! $17.50 for a blazer with a hoodie liner ridiculous I'll never go back

I took 3 of my Harley-Davidson $70 shirts that got turned pink really PINK they worked with shirts for days for me and finally got it white again no fading on any of the custom pinstripe design then after it was all done it was like $3. so now I have decided just to take all of my Harley shirts do you have them cleaned instead of putting them in the washer well worth it awesome business

First time used and had to bring back both men's dress shirts. Both were wrinkled and looked like they had been worn. Whoever pressed them did a terrible job. I brought them back right away and they did repress them immediately. Just don't have time to deal with a company that puts out such sloppy work.

This is absolutely the worst Cleaners I have ever used. Way behind on promised times. They ruined multiple items. They keep offering credit, but what good is a credit, if I don't get my clothes returned in good shape, on some what decent time, every time. I am one to be patient and give chances, because every business can have a bad day, this is ridiculous that every time they are messing up. I would be a fool to go back there don't be a fool too. Give your money and time to business that deserve it. Summit Cleaner is not that one.

Good customer service and the dry cleaning is fine. However, I don't remember the last time their 24-hour pickup machine worked -- wasn't working this morning (7/21); touchscreen unresponsive, scanner did nothing. Huge inconvenience when you advertise 24-hour pickup and the machine doesn't work after hours.

Took a pair of black jeans in to have them dry cleaned, specifically requested they be dry cleaned so I could keep them black. I picked them up and they were gray and the edges were all white, basically a pair of $125 jeans ruined. I sent an email to summit cleaners they contacted me, I called them back they told me that it was too bad for me, that if I had requested dry cleaning I would have to had signed a waiver. Rerun- I did request dry cleaning, pointing it out to the attendant, nobody told me any of this waiver, nobody offered.

After calling, thinking they would reimburse me for the jeans, or even some kind of restitution and admitting "yes" indeed they had been laundered, nothing just a "I need to train my people better." So, now I have a pair of expensive jeans that I took to the laundry in good faith that I can no longer wear. So far, Colorado Springs has been amazing move but this shocked me. Next time full disclosure and maybe be kind, after admitting to mistakes, reimburse for the ruined garment

Great service. I've been using Summit ever since they first opened. Occasionally I will leave something in my pockets.they will put the items in a separate bag and include it in my order when I pick it up. And, as a nice touch, they'll have dog treats for my dog.she knows when I grab my blue bag that it's time to go for the car. My only complaint is I count on same day service.

Here lately, there have been a number of times where the equipment is broken and same day service ends up taking 3-4 days.but I need my dress shirts the next day. The last time, the equipment broke the Friday before Memorial Day. As of today, my clothes won't be ready until Jun 4th. Since Summit sends out emails when my order is ready, why can't Summit send out emails when there's mechanical issues preventing timely service? That way I can make alternative arrangements.especially since I've moved and Summit is out of the way.

First time using Summit Cleaners. Shirts came back great BUT the best part is that I left my Driver's License in a front pocket of my shirt and they had it for me when I picked them up in an envelope attached to my shirts. HONEST employees you have there! I have found my new dry cleaners and that single bit of honesty will keep me coming back every week!

Very disappointing experience. Was initially surprised at how expensive it was. Then when I went back to pick up my dry cleaning I found that only some items were ready and the guy was trying to double charge me! Won't be going back.

I went twice, and both times asked that my husband's dress shirts be folded and not hung. Both tomes they were on hangers. The second time the swapped one of his shirts with someone else's. The did find it, but no one said "sorry". No apology? Well then, I won't be going back.

Avoid if you value your favorite blouses and clean clothes in general. Had a horrible experience here. Bottom line: they lied to me after ruining 2 blouses. I paid for dry cleaning of 2 special garments (blouses) and specifically told them I wanted them DRYCLEANED but they instead washed/laundered the blouses causing them to bleed and shrink. But beyond stealing my money for a service they were paid to do and didn't do, they lied about it.

Also on an earlier visit, I asked the counter guy (who looks like a total stoner) a question about their green clean chemical process. He immediately got super evasive and started acting guilty (even though it was a nonchalant question). I realized after my 2 or 3rd visit that: a) they don't actually clean the clothes he way hey say they do, and, b) they'll sneakily launder things to save themselves money. Still considering a trip to small claims court. This place is a sham.

Summit cleaners is certainly not the cheapest in town, the quality and care of my garments is 100x better than anywhere else! The beautiful way my sweaters are tissued and folded snapped into a plastic bag, and the drive up is wonderful. They come out and load your items and run your card on file or you can pay other ways too! Awesome in yucky weather and quick and easy.

There is a 24 hr drop off and pick up and it's super convenient if you have a customer bag and they also repair and stitch and other tailoring services. These guys charge a lot, and coupons would be nice, but they put the other cleaners in town to shame!

This is the best dry cleaners in town. Even though I moved out of this neighborhood, i still use it because no dry cleaner is better! I wish they would open one out east!

We've used this dry cleaner since moving to Colorado and they have always done a good job. Yesterday, they went above and beyond. Our dryer quit working and a tech couldn't come out the same day. We had some clothes that had to be done that say. They told me to come pick them up after 5. Something happened and they weren't done at 5:30 but they asked if I could come back later.

When I arrived, they were waiting to put them in my car and wouldn't even accept payment. There aren't a lot of businesses that still believe in customer service. My family very much appreciated that they do.

What's not to like? Drop your clothes in the morning and then pick them up after 5PM the same day! You don't even have to get out of your car - they come to you. This is really handy in the winter or for those times you're travelling with your children or a dog and it's just easier. If you wish, they will even keep your payment information on file and give you personalized dry cleaning bags so that you can use their 24hr drop-off/pick-up service. Late at night or Sunday? No problem! They're never closed. Great local business that I've been going to since they opened - since November 2004 - almost 13 years!

Best cleaners around! I've been going to Summit Cleaners for 22 years and everything from my suits, business shirts, casual shirts and pants along with all other items have been wonderfully cleaned laundered or dry cleaners and all have come out beautifully! People are always treated with a friendly face like Ashley and Janice! I moved a bit farther from them, but still use them for everything. I would never use anyone else. Excellent, friendly service, such nicely cleaned items, I can not say enough good things about them!

We have come here several times but this time was different. We found a Calvin Klein dress marked down to $24.99 from $136.00 at Burlington. It had what looked to be some type of oil stain on the side of the dress. We took it to Summit Cleaners to see if they could get the stain out. We dropped it off Friday and it was ready for pickup Monday. The stain was completely gone! What a save and a super deal!

Have used this cleaners upon arriving in the Springs. I recently had 2 ABU's and 2 Blues hats dry cleaned and to my horror I was charged $31.70! Apparently they just raised their prices, 12.00 for a uniform is crazy. I guess it's time to find a new cleaners.

I love the quality of the work Summit Cleaners does. I had a couple of items that need a little extra attention, and they were able to help. The counter staff are efficient and fast in getting me my stuff at the time of pick-up.

DO NOT BRING YOUR SUITS HERE! I used to bring my dry cleaning here once a week. It was over-priced but convenient, as its close to the office. They have lost me as a customer forever though. I had a seam come out on one of my suits. I brought it in with the rest of my weekly cleaning and asked them to repair the seam. They repaired the seam by using an off color thread and large stitches on the outside of the suit.

They literally just charged me to ruin my suit. My 7 year old daughter could have done a better job, blindfolded. I would give zero stars if I could. I will be ensuring that everyone I know steer clear of your establishment.

My apologizes to the hardworking ladies for stepping in at 7:02pm tonight. Management, .if you say ready after 5pm, then have everything ready before 5pm! Dropped off 26 items before noon the Saturday prior.looking at a $150-$175 bill.at least have it ready on time = (customer appreciation)

This horrid of a place can take up to 56 hours to clean your bloomers! After 5pm means nothing!

All of the employees there are great and always a pleasure to deal with. They always care about me too as they are always asking how me and my family are doing.

My first time as a customer with Summit Cleaners and everything looks great! I had accumulated quite a few items to be cleaned and really appreciated the generous 20% off for new customers and absolutely will be a return customer.

They cleaned my suit, but it came back with the permanent creset burnt on the pant leg. Plus, it came back extremely wrinkled. Pretty poor job.

I have been wanting try this place because they don't use the harsh petrochemicals that most dry cleaners use. I'm told they use a more natural method called GreenEarth. It was pricey, but as a first time customer I received a 20% discount. The items I got back looked brand new and the service was friendly, fast, and on top of their stuff. I won't be a regular customer because of the price, but I will be back on occasion.