With careful training, strict attention to detail, and professional grade equipment, we deliver exceptional cleaning services to each and every job. If for any reason, you feel we have not given our best, we will return and re-clean the area free of charge. We are not happy until you are happy. These guys were on it. They showed up on time, as promised and cleaned 3 bedrooms of carpets quickly but thoroughly. They also deodorized the carpets so the place smelled like new when they left. The price was reasonable for very professional service.
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We are happy you want to learn more about us. Here's a little about who we are, what we do, and what we believe in. Since 2008, Chicago Carpet Care has been a family owned and operated business. Our goal is to provide our customers with cleaner and healthier carpets, rugs, and upholstery. We are pleased to say that we have helped many customers all throughout the Chicagoland area with our expert service, and state-of-the-art equipment. Each of our cleaning technicians are IICRC certified and are employed directly with Chicago Carpet Care.
Our Mission Statement is as follows: By operating with integrity and honesty, and by using state of the art equipment, our expert technicians will provide a clean and healthy indoor environment to each and every customer, guaranteed. Simple, yet words that we operate our business by. But rest assured, our mission statement is only the beginning.
We bring the best to you! Chicago Carpet Care technicians are highly trained to get your home or business sparkling clean. We use the hot water extraction method, which is also known as steam cleaning - the cleaning process recommended and preferred by all major carpet manufacturers. Every inch of your home or office carpets will receive specialized attention from our experts.
There are lots of things which can impact the look of your upholstered furniture, and unfortunately, many of them are found in the average home. Children, pets, guests, and all the other living that happens in your home can take its toll on your couches and chairs, leaving them looking filthy and worn.
Reviews (29)
Margo Abrams
Jun 26, 2022
Great experience! Called to get an estimate which was very reasonable compared to other carpet cleaners in my area. They offered a few different options of cleaning services but weren't pushy, which I appreciate. They had availability within the same week. They were professional and did a great job! Definitely would recommend : Service: General carpet cleaning
Courtney Hughes
Jun 18, 2022
The team at Chicago Carpet Care was extremely responsive and accommodating. They got back to me with a competitive quote right away & were flexible when we had to reschedule the appointment just 2 days out. We got an 8ft couch out of storage - it was dusty and had dander flying from it. After getting it cleaned, it smells fresh, is comfortable, and no more flyaways! I would definitely use Chicago Carpet Care again.
Kaleb Hays
Jun 11, 2022
Bianca Nelson
May 28, 2022
This was my first time using CCC and I randomly found them on Google after doing a search. Sent an email, was responded to within the hour and set up an EXTREMELY AFFORDABLE package to have 2 couches and a mattress that were handed down to me cleaned. I was surprised at how quickly I was able to book an appointment, less than 48hrs after my inquiry.
The cleaner arrived within the time frame stated and quickly got to work, it probably took less less 4 hrs for them to get everything done and the entire house smelled amazing for like 2 days after. This was some of the best cleaning work I've ever seen and I'm really grateful I found such a timely, professional and cost effective company to do business with. Have already recommended them to several family members and coworkers as I hope business expands and they receive a tone of support. Thank you folks!
The cleaner arrived within the time frame stated and quickly got to work, it probably took less less 4 hrs for them to get everything done and the entire house smelled amazing for like 2 days after. This was some of the best cleaning work I've ever seen and I'm really grateful I found such a timely, professional and cost effective company to do business with. Have already recommended them to several family members and coworkers as I hope business expands and they receive a tone of support. Thank you folks!
Janet Grogan
May 26, 2022
Ashley Walker
May 23, 2022
Chicago Carpet Care fit me in last minute and came to my home the same day to clean an area rug my pup had an accident on. They are professional and made sure I was satisfied with the result. From the receptionist who answered the phone to see if they can fit me in to the technician and then the follow up the next day. Everything went smoothly and it was very convenient, I will definitely use them again!
Erin Howard
Mar 11, 2022
Chicago Carpet Care did a fantastic job! They were very responsive to my request for a quote, their pricing was more than fair, they were communicative up to their arrival and most importantly did an amazing job. I moved into a furnished apartment that had been previously owned by a very very messy cat owner and my allergies were terrible. Their upholstery and carpet cleaning was so thorough and almost immediately relieved my allergies. Thank you guys so much! I will definitely be referring you to others!
Zacarias Pomales
Feb 14, 2022
Sean Johnston
Feb 13, 2022
Amanda Saccaro
Dec 24, 2021
We had a great experience. We called to have our couch cleaned and they came out the next day. We were given a 2 hour window and they arrived right in the middle. Super friendly, very quick, and did a great job. Cleaned up all of their stuff perfectly when they left. Super happy with the results! Service: Upholstery cleaning
Cori R.
Jul 14, 2021
Paulette L.
Jun 14, 2021
Kimberly J.
Apr 09, 2021
Bianca H.
Mar 05, 2020
Great company to work with. After the initial quote the tech came right on time and got straight to work. He was very efficient and respectful to my home which was appreciated. The final result was better than expected. They were able to get out stains other companies couldn't. Great experience all around. Will definitely use them again.
Lee J.
Feb 02, 2020
Berto Guerrero
Jan 23, 2020
Solid company. Was getting one of my units ready for rent and needed someone fast. I messaged them late, maybe after 10pm. The owner messaged within 5 minutes he was able to squeeze me in next day! The tech was super friendly and nice. They were in and out. The previous tenant left the carpet wrecked and they made it look almost new again.
Berto G.
Jan 22, 2020
Solid company. Was getting one of my units ready for rent and needed someone fast. I messaged them late, maybe after 10pm. The owner messaged within 5 minutes he was able to squeeze me in next day! The tech was super friendly and nice. They were in and out. The previous tenant left the carpet wrecked and they made it look almost new again. Thanks George
Cason M.
Jan 11, 2020
Che A.
Dec 30, 2019
Carolyn G.
Dec 23, 2019
The technician was able to arrive earlier than projected. That was my first indication that this experience would be a good one. They cleaned a sofa, two chairs, eight dining room chairs and two carpets. The technician was able to get a stain out of one of the carpets that a previous cleaner said was on removable. The technician was very polite help me move furniture around and did a fantastic job. I would definitely recommend them!
Jay S.
Jul 12, 2019
If I could give fewer than 1 star I would. I requested a quote for deep carpet cleaning for 4 rooms and provided the dimensions for each room. I received a quote of $228 and booked a time to have it done. When their guy arrived, he told me that $228 was for a light cleaning and told me it would be $350 for a deep cleaning. I told him that I specifically requested deep cleaning and was given the $228 quote.
He called his boss who said they couldn't do a deep cleaning for $228. The guy then left without doing the work. This was a classic bait-and-switch and if you value honest businesses you'll look elsewhere. Not only was I lied to, but I lost valuable time waiting for these bozos to show up
He called his boss who said they couldn't do a deep cleaning for $228. The guy then left without doing the work. This was a classic bait-and-switch and if you value honest businesses you'll look elsewhere. Not only was I lied to, but I lost valuable time waiting for these bozos to show up
Brandon A.
Nov 29, 2018
If I could give them one star I would. I had my couch cleaned in September, and spilled a glass of water on the couch and whatever cleaning agent they use for their upholstery leaves a residual mark in the upholstery if you get something on the couch or try to spot clean. They offered to re-clean the couch for $100 but that was almost what I paid originally ($119).
The receptionist said it wasn't water and that it was my fault. Will never be using this company again and would not recommend others use their services either. Disappointing that I have to get the couch cleaned all over again after just a few months and they couldn't guarantee their work.
The receptionist said it wasn't water and that it was my fault. Will never be using this company again and would not recommend others use their services either. Disappointing that I have to get the couch cleaned all over again after just a few months and they couldn't guarantee their work.
Jenny C.
Nov 09, 2017
When one technician showed up to clean 2 three story staircases, one large sectional and a love-seat, I knew there was a problem. I had been communicating with the office manager via email and originally had two appointments scheduled. She called me and said they could get it done in one slot. I confirmed the staircases, sectional and love-seat. She said yes so I cancelled the one appointment and figured they would send a team.
The technician who showed up was very respectful and successfully completed one staircase. He was leery of cleaning the couches and I was not interested in trusting my furniture to someone who was unsure. I really appreciated his honesty in telling me he was concerned because of the fabric, color. Thank goodness he didn't go ahead and clean it and there was a problem later.
Given the late time, I cancelled the second staircase. The technician was honest and hardworking, but clearly Chicago Carpet Care needs to hire more people and be realistic about how long things take. I wish I had kept both appointments, likely could have gotten all of the work done. There is too much competition in this field for me or my condo association to use this service again.
The technician who showed up was very respectful and successfully completed one staircase. He was leery of cleaning the couches and I was not interested in trusting my furniture to someone who was unsure. I really appreciated his honesty in telling me he was concerned because of the fabric, color. Thank goodness he didn't go ahead and clean it and there was a problem later.
Given the late time, I cancelled the second staircase. The technician was honest and hardworking, but clearly Chicago Carpet Care needs to hire more people and be realistic about how long things take. I wish I had kept both appointments, likely could have gotten all of the work done. There is too much competition in this field for me or my condo association to use this service again.
Pat M.
Jul 05, 2017
David, Rodney, and the receptionist were fantastic. The basement carpet is cleaner than it's been since we installed 15 years ago, and eliminated some mildew smell with the deodorizer and sanitizer. The oriental carpets they took away came back vibrant in color and look amazing. Their prices were great! We will definitely use them again!
Javier D.
Jun 27, 2017
Sonia A.
Jun 22, 2017
David was professional, personable and honest. There were a few spots that they couldn't get out, but he was honest in the beginning and let me know the spots that they might have problems with. My carpets look MUCH better. I should have gotten them cleaned a long time ago. They were on time and called to let me know they were on their way. I would definitely recommend.
Barry N.
Aug 05, 2016
Emil S.
Aug 01, 2016
Erica L.
Jan 06, 2013
Great service all around: on the phone and in person. Hubby contacted Chicago Carpet Care after a leak in the humidifier left our carpet soaking wet. We just had the carpet cleaned back in July when we first moved in, but the company that cleaned it back then gave us a higher quote. The two-person crew finished the job in about 2 hours. They were very respectful with our furniture and took care moving items around.
They were even able to remove some things the other company wasn't able to do the first time around. We are very happy with the results and highly recommend Chicago Carpet Care.
They were even able to remove some things the other company wasn't able to do the first time around. We are very happy with the results and highly recommend Chicago Carpet Care.
