Barry Regent Cleaners

I've been going here for decades and they Barry Regent is excellent: quality work, impressive turnaround times, and reasonable prices. I had a suit that had developed a sheen from being pressed and took it here and they somehow reversed the sheen. It looks brand new! I have countless other stories of the miracles this place has worked. I highly recommend.

Brought in my Canada Goose parka to be dry cleaned. They stapled the hood to the plastic bag, making permanent holes in the fabric.

Overpriced and even worse poor dry cleaning. This place's machines are clearly defective because I had my favorite suit go from perfectly fitting a couple of days before I took it in to shrinking to where I cannot fit into it

Receiving my cleaned garments back from BRC is like opening a gift! The care they take in returning your clothing is above anything I've ever experienced. A merino wool cardigan was on a padded wire hangar and tissue was placed along the entirety of the sleeves to retain their shape. The item looked BRAND NEW! Today I picked up a sweater and it was neatly draped over a hangar, completely sealed in a plastic bag. I'm grateful they're at the end of my block but I'd travel for them to take care of garments. I don't think they're overpriced. I think you get what you pay for.quality dry cleaning!

One of the worst customer service experiences I have ever had. Brought in a new Restoration Hardware duvet cover as well as a brand new custom dress shirt to be dry cleaned. When we received the dress shirt back it had an orange stain on the shoulder that was not there when my wife dropped it off, and the comforter had a staple in it. When my wife brought in the ruined and soiled items and confronted the manager today about them, he completely denied fault and accused her of stapling the duvet cover herself, and previously soiling the shirt.

The manager screamed belligerently at my wife in front of several other customers and she was completely mortified and in tears. Barry-Regent not only ruined our duvet cover, and my dress shirt, but they had the audacity to publicly shame and embarrass my wife while they were at it. Unless you want your items to be ruined and then be publicly shamed by their arrogant manager, I recommend using a different dry cleaner. This establishment is clearly run by incompetent jerks.

They always make sure my clothes are on point my shirts are ironed and ready to wear!

The best Cleaner in the city. Love the service and the care they allways take!

Quick and easy. Great neighborhood business. Got a few things tailored here very quickly.

This is the best in the city. They don't send the job out like all other cleaners, they have a plant there and do it "in house". Impeccable job cleaning my suits and shirts. Paul has even helped advise me over the phone on what to do so blood doesn't set it and stain one of my suits. Just had a winter coat altered and it came back perfect. Can't say enough good things about this place.

Barry-Regent Cleaners is amazing. They are really friendly and the customer service is excellent. This is the only dry cleaner my husband will use, he likes them that much.

Horrible service! I brought my down jacket for a delicate clean. Waited one week to get it back and got it in the same exact dirty conditions after paying 15$! After a long arguing with the manager I had to leave the store.there was no point telling them over and over that they didn't do their job. A customer paid to get a service and received back a dirty jacket. As simple as that. By far the worst customer service I've ever had. Stay away from this place! There are much better and cheaper alternatives in Lakeview.

This is a great cleaners. They removed a very scary black ink stain from my bright yellow silk top! I had absolutely no hope. Especially since I made it worse by blotting/rubbing it with water. Never do that. But if you do, Paul will save you. He worked on my stain by hand as promised and restored my garment perfectly! No sign of a struggle. The price was reasonable as well.

I've taken my down coats to this place for over 35 years to be cleaned and stored over the summer months. However, this fall, one of their employees mixed up my long down Eddie Bauer coat with another customer's long down coat, which is absolutely different from mine, e.g., Medium size instead of my petite size so longer than mine, less pockets, among other missing features. Richard, the manager, wouldn't offer any kind of discount on what I paid for cleaning and storage nor reimbursement of any kind to compensate for a coat that originally cost me $300+ and would cost me the same to replace, as the coat I received back is a lower quality coat. Seems to me that after over 35 years of loyalty to Barry Regent Cleaners, I should have been treated better!

My clothes were always clean. This is the most expensive dry cleaner I've had of the four I've used in Chicago. They aren't very friendly. I used this place because it was close to my apartment. It's fine.

Wowza I Was very dissatisfied with my service today. I walked in and was stared at for a while before being helped, then proceeded to give all my information before inquiring about what service I needed. I had a down north face coat. From my understanding it could be laundered not dry cleaned. I knew this prior to coming in because my family has owned a dry cleaners for 60 + years and from working there, I knew the process.

I wasn't looking for lecture. I just wanted my coat professionally cleaned because it a) was dirty & b) it smelled like dog from a pup sitting on it over the holiday weekend. I was told to wash it at home. I would have washed it at home if I wanted to. I wanted the coat professionally cleaned so the down didn't get all matted. I was just told to wash it at home and the man talking to me just walked away from the counter.no goodbye, no kind remarks & definitely zero professionalism.

Pricey as all hell but the one of the best if not the best cleaners Chicago! I have been coming here since I was a little child when it use to be a Pepe's across the street. A top notch cleaners!

Cannot believe this just happen I have been taking my clothes to barry-regent for probably 20 years I was running a little late cuz I was stuck in traffic I called them and said can you please pull my clothes I'll probably get there like 630 or 631 I got there at 6:31 they were all standing inside the doors were locked I was knocking they were all staring at me there had to be five employees I said would you please just hand me my clothes here's a check and you open the door it will take 2 minutes it was literally 631 they all stared at me shook their head said NO.

After 20 years of loyal service going to this cleaners they couldn't open the door because I was one minute late outrageous will pick up my clothes tomorrow and never ever bring them back to this cleaners again.

This is a great cleaners they do high quality work. I feel like every time I get my suits cleaned here they come out looking brand new. The service is excellent specifically Paul he always greets customers with a "happy to see you" attitude that I appreciate.

This is the best cleaners I've experienced in Chicago. They are not a "discount" business, but rather a fine, established merchant whose work speaks for itself. Recently I brought a number of shirts needing minor repair: buttons, loose stitching, etc. The business executed the tasks, cleaned the clothing in a timely manner. Their cleaning and really restoration on an expensive pair of linen slacks was extraordinary.

The slacks were badly wine and water stained. I was going to toss them. But Barry-Regent took the time and displayed the craftsmanship of the art of cleaning and reconditioning it. I will gladly drive from Hyde Park to use their services for my linens, silks or any other expensive articles. They earned my trust unlike ANY other cleaner. If you're convinced that it's irreparably damaged try this company before you give give up hope.

Great service and great people. I've been a customer for 35 years, and Barry Regent has taken care of my dry cleaning, laundry, alterations, and special needs, including draperies. During my early years in this neighborhood, I tried other places, but settled on B-R and haven't regretted it.

Good dry cleaner. Always professional as I make a special trip over there and everything gets done on time. Kinda pricey but its Lincoln Park so get used to it!

They did a good job on the sewing but rotten customer service. I didn't get greeted and I won't go here again customer service is terrible I got no greeting when I came in or left the store boo I go someplace where they must greet me.

Nobody is as upfront, and honest as Barry Regent. I recently brought in a white shirt, with black detailing. Upon presenting the shirt, I was informed that the black dye had the potential to transfer on to the white part of the shirt. We talked about my options, and were able to come up with a solution. I then had to sign a paper taking liability for whatever happens. Sounds like a nightmare, until you realize other cleaners would not care enough to even mention it.

This place goes above, and beyond in the way of customer service. If you need something special done, or just need a regularly dry cleaners. don't go anywhere else! These people will always have you back!

I took my mid thigh leather Jacket there to be dry cleaned. When I went to pick it up, the leather felt unlikely harsher, even though it was soft(cowhide) before I dropped it off, and they ruined all the pockets of the jacket, I mean they were all torn. Little I knew about dropping off leather jacket for dry cleaning, I found out from a friend that I should've requested a written insurance from their part in case if they did any harm to the leather, so they can be liable, which they did. LAST BUT NOT LEAST, THEY ARE EXPENSIVE AND THEY DO NOT KNOW WHAT THE HECK THEY ARE DOING. NEVER AGAIN THERE, EVER!

I liked the attention they gave me whenever I dropped off my clothes. I used to live in this part of the neighborhood, and I would go to them every once in a while. I usually would drop off several shift dresses, a wool coat, and a fake leather jacket and skirt for dry-cleaning, usually anytime I want special attention paid to my garments. This is especially important because every time, the people there would take notes on the cleaning instructions on my garments. I've never seen that done at any other dry-cleaners before.

The attention they gave to the instructions definitely reeled me in after the first visit. The prices are a bit steep though, so that's why I would only go every once in a while. But hey, if they cleaned my garments properly, who am I to complain about the prices, right? Their hours are do-able for me, and they have a pretty fast turn-around time since they clean the clothes in-house.

Rather pricey but the service is usually quality. Also takes about 48-72 hours for basic dry cleaning when places around then take half a day.

If I could give this place negative stars, I would. I have never left a review about any business before, but this was so appalling I felt I had to warn others. I called in advance asking how much it would cost to get a long formal dress hemmed. A female worker told me $12. I told her it was actually 2 layers, so they told me two layer dress hem costs $18.

I chose Berry Regents over other tailors for this price reason alone. I went in, had the dress pinned to my liking, etc. and I gave them two weeks to complete it. I go in the day my dress is supposed to be finished (2 days before the wedding for which I needed it) and the dress was just hanging there and they hadn't even started it.never even planned to start it! Needless to say, I was distraught.

They said they could rush and get it done for me, so I had to go back home, get the proper shoes, come back and get re-fitted. When I returned to pick up the dress, they charged me $25 - not the $18 they told me it would cost! A good business owner would have given a discount, coupons or something for a mistake like they made - but not this place! After everything they had done wrong they charged me MORE! I will never step foot in this place again, and I hope you won't either!

One of the last of the real "old school" dry cleaners out there. If you have an article of value that you want cleaned, altered, pressed, or preserved and want it done right take it here. You might pay a few more dollars but the service is A+ and they do the job right.