Four Seasons Professional

DO NOT USE THIS COMPANY! They charged my card with out any notification to me that they were charging OVER the quoted amount. ADDITIONALLY, they were asked to take off several things from the move out clean list because new flooring went in and a specific window washer came out. Those things ended up being included on the invoice which I was charged for.

They then refused to lower the charges to match the work that was ACTUALLY done. Before all of this billing dispute, I was ready to hire them at our new home for ongoing cleaning, but you can bet that will NOT be happening now.

I called and scheduled four seasons cleaning prior to moving out of my home. I spoke with friendly office staff and scheduled my appointment. The day of my appointment no one showed. I called multiple times to get help and no one answered. I was left in a very bad situation with a dirty home, no cleaning products (everything was packed), and an upset landlord. I would highly discourage you from booking with this incredibly unreliable service.

It is the best cleaning company I have met in Washington state.

Noy very happy with their cleaning service. I paid for 4 hours of deep cleaning with 2 people. The cleaners left 30 minutes early, while leaving one room completely unclean after I had asked them to clean it. Didn't remove dust on any of my window blinds downstairs either.

The maids they sent over decided my cat should be outside and kicked her out. We live in an area with coyotes. No one was home as the family left for the weekend. Cat was in her shut area, as to not be accidentally let out. They let her out and none of us knew she was let out. By some miracle she didn't die. But I am enraged by their malicious incompetence.

Carmen and Rosanna (sp) did a wonderful job. They arrived on time, were thorough and were able to finish on time. All in all a good experience. Service: Deep clean

No cleaning service is perfect. But I've tried several and always come back to Four Seasons. I'm especially appreciative of their extra efforts to protect workers' and clients' health during the pandemic. I'm grateful for their services and would recommend them to others. Service: Standard clean

I have been using Four Seasons for several years every other week and I am very happy with their consistently excellent cleaning. It's always a pleasure to walk into a house that smells clean, looks clean, and with beds that are well made. Service: General housekeeping

We have worked with Four Seasons Professional Cleaning for almost two years. We are so impressed by their thoroughness and professionalism, as well as their attention to detail. We often have special circumstances and are very grateful for their understanding and flexibility. The team that cleans our home adheres strictly to COVID precautions allowing us to feel very safe having them come into our home during this time, even with a high risk member of our household. We highly recommend this company!

They were available to clean at last minute for me and did a fantastic job. Seriously such a great value for the price. I will definitely use them for all future cleaning needs.

So impressed with the attention to detail and professionalism of Four Seasons cleaning. I've used them for a standard cleaning many times and am always extremely satisfied with their work. Hardworking, efficient, prompt. Even my kids' bookshelves and toys had been thoughtfully arranged. I highly recommend them! Service: Standard cleaning

I have used them about 5 times and was never disappointed. I highly recommend this 4 Seasons house cleaning service.

We have received services from this team in our Sammamish home for 7 years. Service has been reliable, dependable and top notch the entire time. If I could take them to Poulsbo with us, I would. The best part, any issue they work to correct asap. They just did our terminal clean before the new buyers moved in. Awesome! The place looked like new! I highly recommend.

I have been using Four Seasons services for 9 years now. The scheduling is super easy and the quality is consistent. They also handle special requests such as move out cleaning

I hate to leave 1-star reviews anywhere, especially when the people who work the administrative side were so kind and wanted so badly to make this better. But, this was truly awful. I don't know if this was a new crew or what, but I did not get the deep clean I wanted for our new (still empty) house. The crew that arrived was 4 people. 4 people for a 1600sqft home seemed excessive, but hey, they're the pros, right?

I didn't get a call that they were finished until I called the company for an update. 5 hours later I got a text telling me they were done. 5 hours? 4 people? The house better be spotless, right? Wrong. NOTHING appeared to have been done except the 2 toilets and bedroom carpet. I had ordered a deep cleaning. There was still drywall dust on the hardwoods in each room, the blinds were filthy, the stairs hadn't been vacuumed, the appliances were dirty, the counters were dirty, the bathroom shower still had a dental floss pick from the previous owner in it, there were cobwebs still hanging.

I mean, honestly, what was done? Again, the administrative side was great and tried to reschedule a touch-up for the next morning, but then this next crew was 90 minutes late and I couldn't wait around anymore. And I still had to pay. Yep. The price was brought down, sure, but when I had to re-clean the entire house myself that weekend, it was the biggest waste of money I think I've ever spent - and I collected Beanie Babies growing up.

I used their service for a move-in cleaning. Two ladies came over, and spent 2 and half hours in our house, and they worked so slowly! For a total of 5 hours between them, they only cleaned the chimney, fridge, dishwasher, top-load washer, and oven. I was so frustrated that I decided to cut them mid-work by calling the company.

We wish to express our gratitude for the outstanding cleaning services provided by Four Seasons Pro Cleaning-deep cleaning and follow up routine cleaning- in our home in Mukilteo. We highly recommend Four Seasons Pro Cleaning Services to others. The cleaning services were reliable, efficient, careful and thorough and reasonably priced. The cleaners were also polite and listened carefully to and followed our routine and special requests. Doc B and Ginger, Mukilteo

They were hours late to the appointment, did a so-so job and overcharged me. Sad that they were referred by my ReMax realtor. Wish I had read the prior poor reviews prior to hiring them.

Honestly I think I clean better than them so I cleaned my bedroom all over again after they left. Goodbye money. Sorry for spending you so stupidly. Update: They just called me to offer me a reclean. I suppose the caller is the owner. He sounds really nice and sincere. I mean yes the cleaning service is not what I expected but at least they are willing to solve the problem and improve their service.

I understand it's not easy to be in cleaning business. Now I just feel bad for my previous comment, so I want to update my review by giving more specifics about my problem. My request was to clean both my bedroom and bathroom. I was at home when they came to clean. After they are done, I checked my bedroom and there were many places untouched, e.g. under the bed, small hidden corners, dusty gaps in between items.

And those are in fact the really dirty spots I don't wanna touch myself and expect them to clean. I did point out some of the spots and asked them to clean again but I didn't want to be bossy either. If I just go around, point fingers, and ask them to clean here, clean there, I'd be Cinderella's mean stepmom. Honestly I expect someone to clean my place nicely without me being there to tell them what to do.

The cleaners don't really speak English so it was also kind of awkward for me to communicate with them. So after they roughly cleaned the spots I pointed out, I just let them leave, even though there were still places uncleaned. But just to be fair they cleaned my bathroom really well. Probably because there aren't any hidden corners in the bathroom.

I really appreciate the call from the owner and his offer to reclean. I don't want to be a bad person and be mean to those business owners with good attitude. Therefore I wrote a more detailed review here to give a better idea about their service. Btw I turned down the reclean offer so there are no actual benefits received for me to change my review.

We had Four Seasons do a pre-listing cleaning when we were selling our house and then hired them again after we sold it to do a move-out cleaning. Thorough, great job. Also very professional which is really helpful when you don't have time to manage anyone - they do it all.

We've had Four Seasons clean our home in Seattle for the last 6 years. They have always been reliable and honest and the crew has mostly been the same 2 people. They are respectful, efficient and their prices are reasonable--and I've checked around. Trust is a big issue as they have access to our entire house. Never so much as a nickel has ever been missing or damaged.

We had a billing issue (sometimes they pre-bill for scheduled cleanings and we cancelled the cleaning due to vacation). It led to some confusion in what we had/hadn't paid for. They were willing to communicate and come to an agreement. They take our family clutter that seems to confound me an arrange it so my house stays sparkling for about 2.5 minutes before our family tears it apart again.

If iI could give them 0 stars I would. They are horrible. I can't believe all of the damage they caused to my newly remodeled home and brand new furniture. They rush through the house dropping things (broke a vase) and banging the vacuum cleaner into furniture. They put dents and scratches into a $3000 custom fireplace surround and just about every furniture leg has scratches and chipped wood.

They charged me for 4 hours of cleaning and then rush and damage my home and get done in 2.5 hours and tell me they charge by the job. Save your home and furniture and find another company. The cleaners don't speak English either so forget about communicating with them.