Amaidzing Agency

Amaidzing team is amazing. Glad to hire them, it's worth it! Service: Deep clean

Do not hire these cleaners. I have an outrageous amount of complaints. I was told cleaners would clean for 2 1/2 hours. Towards the hour mark they started to slow down and started to do less and less. Then they packed up and left 30 min early because they said they were told only 2 hours. After seeing reviews I decided to make a list of things needed to be done so I can keep track of progress and only 30% of the list was done.

They completely neglected the cabinets in my kitchen even after I pointed it out to them. I had to tell them things to clean which is a wild thing considering they were hired to clean. On top of that, I worked along side them the entire time and the job that they did was still not worth what I paid. After contacting the person I booked with (who told me I would be able to confirm the job was completed before my card was charged and that was NOT the case) they took extremely long to get back to me and I ended up having to bug them about a refund and when they did, it was only $40 when I spent way more than that.

If not for the terrible customer service, having to provide cleaning tools that they didn't bring, and them leaving early, I FOR SURE deserve a FULL refund for how awful of a cleaning job they did. NOT. WORTH. THE. MONEY. The pictures I took speak for themselves.

I called Amaidzing Agency last minute and they arrange 4 people crew and they clean my 4800 sq feet wear house.they really great, I highly recommend this amazing cleaning company! Service: Office & workplace cleaning

A maid zing cleaning services! I am really impressed. They clean my office and I am totally satisfied with them. Service: Office & workplace cleaning

The owner/person representing herself as "the boss" was the very essence of unethical. Classic bait and switch.

Really bad service. Bought a Groupon and the maids never cleaned. It was an empty unit. You think it would have been a simple clean. They left everything untouched. Called in to inquire if they even came and got push back from mgmt. don't even waste your time with this folks. They don't do good business.

Terrible service. They didn't show up. Then they were rude to us and wouldn't fix their mistake leaving us to scramble to find a cleaner at the last minute and for our guest to arrive to an unclean house. DO NOT RECOMMEND. Very unreliable and look at the other pictures of the bad service they provide when they do show up. Not a good company.

Very professional staff. The house looks amaizing after they finish their work, or better to say AMAIDZING. Very satisfied with the service! Thank you

This review is coming from a person who is very laid back, I generally don't complain or don't find it to be that big of a deal when service is less than average. This company however has inspired me. Literally the first second of speaking with the lady who answered the phone, was openly rude, barely willing to fulfill service requests, or it was met with a short attitude.

I suggest this business learn how to talk to their customers because it seems clear that this is not the only review talking about their level of unpleasant. Secondly, we have some furniture with brass finishes, which now have black marks from whatever product was used. We also requested that the outdoor area be cleaned and that request was not fulfilled. Highly recommend avoiding this place.

Their employees came out in a timely fashion, worked hard, were kind, polite and professional. 5 stars out of 5!:

Not great but not bad at all. We had a good experience - even shook the crumbs out of the toaster. They did arrive 20 mins late but called to say so + person that booked appt said they may be 30 mins late due to traffic so no probable at all. I lil chatty/fussyish about what I wanted and how I wanted it done and did some unnecessary tidying up when we want deep scrubbing, get the grime don't fold oven mits haha. Also linked across the finish line by stopping a few mins before full time. Overall a decent clean at nice Groupon price.

I booked a cleaning for 3 hours that started at 1:30 pm. I originally wanted only 2 hours and was going to use a groupon. The guy who scheduled this said that since I was all the way out in Pasadena they wouldn't take the groupon and they would need to schedule at least 3 hours for them to drive out. I said fine and booked them. They came at 12:50 pm and cleaned for 2 hours and asked for a walk through.

I immediately saw that the floors, oven, and bathroom walls were still dirty. I pointed out the floors and oven and the ladies said they didn't have time for the oven since one of them had an appt at 3:30. They didn't really do anything more except scrap a few things off the kitchen floor that remained dirty after they left. Immediately after, the ladies started to walk out the door.

I hadn't even signed off on it at that point. The other lady asked that I sign the papers and that she'll have someone call me to schedule another appointment. That never happened. I called them a few days later explaining what happened. The same guy that scheduled me said that the "work order said 2-3 hours at 1:30 pm." I mentioned again that it was supposed to be for 3 hours. "That's what the work order said" was his response. Wonderful. All in all, the cleaning was mediocre and the service terrible. Would never book with them again.

Maria and Carol were only in my apartment for an hour but they did a perfect, thorough job. They cleaned all the areas I asked and more, and were polite and very friendly. I would happily rebook, thank you!

I had to request to reschedule my appt due to illness of one of my kiddos. They not only refused to reschedule they told me they don't want my business at all. Unbelievable. I've rarely come across such an amazingly rude and insensitive business. To top it off, she expressed that this is her business model and tried to justify her poor treatment of customers by veiling it behind this hard core no cancellation policy. Groupon cancelled!

Love this service! Friendly staff and they do a wonderful job. Cancelled the previous service I was using since they are so much better!

I randomly picked Amaidzing off the internet several years ago and have always had good experiences. I used to use them monthly but now I live in a smaller place and call them less often but that's not due to any issue with their services. It seems a lot of their negative reviews are groupon-related. I've never used a groupon with them so I have no idea how that goes. I'd make it clear to the crew when they first walked in which cleaning issues were most important and which weren't so they knew where to focus their time.

The first few times I'd walk around and check their work before signing the papers but, after a while, I knew their work well enough that I didn't need to do that anymore. I got to know some of the crews pretty well and trusted them enough to run out to the grocery store while they were alone in my home because I knew nothing would be stolen or damaged (and nothing ever was). I've always been happy with their services.

DO NOT USE! The cleaning was alright but they stole all of my roommates bathroom products (and when I say bathroom products I mean they took nearly full shampoo bottles, unopened toothpaste tubes and toothbrush packages, and everything in her medicine cabinet from allergy medicine to tylenol, leaving only a few empty bottles in the shower) and they stole the most expensive few articles of clothing out of my drawers.

When confronted they were very rude, to the point of hanging up on me once, changing their version of the story (from "we didn't take anything" to "we threw away a couple empty bottles" and still expecting me to pay for the cleaning. Why would I pay you $200 if I have no indication that you're going to reimburse the over $500 worth of property that was stolen.

If you have already booked them, cancel or make sure you watch everything they do. They will offer to "organize" your closet and steal a couple expensive items, hoping it will take just long enough for you to notice. And check their garbage bags before they leave for your expensive beauty creams and other items that are not trash. Do not trust these people! I would give less than one star if I could.

I have seen so many excellent vendors end up with three stars on Yelp that I have come to suspect that over-demanding customers are tarring the reputations of quality companies. No doubt others harbor the same suspicion. Rest assured, that is not the case here. I have a hard time understanding how Amaidzing is in business. The cleaners never arrived.

Nor did they call to say they wouldn't. The "customer service" rep (or was it the owner?) at Amaidzing expressed nothing but palpable annoyance that we would call to inquire about this state of affairs, despite our doing so courteously, and totally justifiably. This is a public service announcement: hire another company to do your cleaning. These people don't deserve anyone's business.

First of all, even the business' own description on here shows a rotten attitude. Saying yelp doesn't matter because they have a good BBB rating? One has nothing to do with the other! Yelp, unlike the BBB, is based on actual customer reviews. Anyways, my main complaints with this company are 1) both Groupon and Yelp show that I am in their service area, but the business says I'm not.

They only provide services within 15 miles of Van Nuys, so keep that in mind. 2) the rates given on their website are not accurate. They estimate $68 for a 800 sq ft place, but mine is 980 sq ft and they quoted $136 for it. These guys may very well provide good service, I don't know, but speak to them and confirm the actual situation before hiring them.

Found them on Groupon and got the 2 hour 2 person deal. Setting up was easy and they were very accommodating. However, it went all down hill from there. The crew they sent did not do a good job and we ended up having to re-clean it ourselves. On top of that they left 15 minutes early which with 2 cleaners, that's half an hour. Save yourself the hassle and go somewhere else.

Pros: Groupon deal, 1 hour with 2 people: $55 They were able to do a same-day appointment. They arrived on time. Cons: The cleaning was less than mediocre. My fiancee and I could have done better, but we decided to have professionals come in this time since we have family coming for Thanksgiving. Since we only purchased one hour, we told them to focus on the kitchen and bathroom as priorities. Countertops, sweeping & mopping, sinks, toilet, microwave and shower.

Our team consisted of two women, Macy (I think) and an older woman. Macy spent the ENTIRE hour our one bathroom, and after they left we had to re-clean the toilet and sink, as well as re-sweep. We have cats so there were little litter particles on the floor that are pretty easy to sweep up prior to mopping, but it was as if they didn't even check the corners or under the sink. Had to redo it myself.

The older woman did the kitchen rather quickly to my surprise, and then started dusting and tidying around the living room. After they left, I opened the microwave and there were still crumbs on the walls. There were also crumbs and dust in the sink as if she had shaken out something and forgot to wipe it up. I just ran the water to drain it but it was annoying.

Bedroom wasn't touched. Our one bedroom is less than 800 sq ft. They were polite, and the customer service was good but the actual service was not worth the money at all. Next time I'll just do it myself because I know I can apparently clean better than professionals.

These ladies are incredible! We needed help cleaning a shower after realizing we couldn't efficiently do it ourselves. I called on Saturday and they were able to send a team of two very talented ladies within a few hours. Even though they're schedule was crowded and they had to stretch to make it work, they were willing as a team to go the extra mile to help us out.

I wish I had taken before and after pictures, because the difference is truly amazing! I highly recommend Amaidzing and their team for any cleaning help you might need. I know they're the only ones I'll be calling from here on out. A huge thank you to them!