Mark The Carpetbagger

Mark and his staff are funny, generous, and total pros at their work. I brought in a modest rug I purchased in Turkey 20 years ago and they treated it like it was the invaluable object it is to me, rather than determining its worth by a retail assessment, or by the amount they could get out of it from me. Instead, they went above and beyond, going out of their way to make sure it received a repair I didn't realize it needed along with the cleaning. I really like them and if I had more rugs I'd bring them in too.

They never provided me with any information or a quote. I've been waiting almost 2 weeks for a reply to an email saying they'd help me and asked for a photo of my couch. I wanted their help out of all the upholstery cleaners near me because of their methods of cleaning but they don't want business it seems!

A big thank you to Mark and his team. I brought in my brand new area rug that got an unfortunate stain from a spill and they came to the rescue! The stain is barely noticeable and I'm so happy. Customer service is beyond amazing, so thankful I found your shop, I will be coming back for sure!

Mark, the owner, is incredibly passionate and well-informed about his craft. Very responsive to any and all inquiries, tedious details, etc. Far exceeded expectations, to say the least. Hire him! World class! Service: Upholstery cleaning

We brought in a berber that our cats had treated like a litter box. Fibermark set our expectations low but said they would do there best. We were very pleased with the result. The rug was softer then when we brought it in and looked amazing! These guys will take care of you. Services: Pet stain & odor removal, General carpet cleaning

A wonderful company to do business with. I use them for everything indoor and outdoor furniture, carpets, and couches. My experience with them is always good. I know I can't count on them to get the job done quickly and professionally. Thanks Mark.

Very good work, from true professionals. They came saw all dirt and they cleaned it with no problems at all. (WOW) They cleaned my rugs and made them look like new. I'm sitting pretty now, very happy with their work. This is now my company for life! Mark the owner provided me with great customer service. These guys really know what they are doing. I also like their affordable prices. You're The Best Mark

I chose Fibermark based on the incredible reviews here. I am happy to report they did not disappoint. I had not cleaned my carpets in awhile as I had been traveling loads for work. I also inherited very old furniture from my mom and it had the wear and tear of two kids and pets. Even though I wanted to get rid of the stuff, I did not feel right about giving away items that were so dirty!

I emailed Mark and he emailed back within minutes. When I called him he was over within 30 minutes to assess the job. You can tell Mark takes his work very seriously. He genuinely cares about doing a great job. He was honest about what he could and could not do for the upholstery and let me know what to expect. The appointment was set immediately as I was in a rush. Luke was my technician.

He was on time, polite and just a really great person. He was a perfectionist and worked so very hard without a break for hours moving items and cleaning meticulously. He was extremely professional and very gracious. In the end he gave me instructions and laid paper on the Carpets (which btw looked amazing!). Mark followed up the next day to make sure I was happy.

I would highly recommend this very amazing service. The way they treat there clients is truly refreshing. A nice bunch of real gentlemen. So great to find in the city. They are worth the price! Thank you Mark and thank you Luke!

Outstanding service! Told me exactly what to do and what not to do to my brand new carpet that my cat barfed on. Spoke to Mark on the phone and it was on a Sunday (FATHERS DAY) Wow! Talk about great customer service. I was impressed. They came the following day and completely removed the stain. The carpet looks like new. Mark is the Best!