We offer a wide variety of cleaning solutions - whether for your fine rug, carpet, or upholstery, we can give it a brand new look. Our technicians are experienced professionals and committed to providing you with excellent service. And make sure to ask about our organic, non-toxic cleaning products, because here at New York Carpet Cleaning we put your health first.Our technicians have served the people of NYC, Manhattan, Brooklyn, Queens, Bronx, Staten Island, Long Island & Westchester for many years, building a loyal & satisfied NYC customer base.
Services
When your carpet, upholstery, or rugs are ready for a professional cleaning or repair, you will undoubtedly be looking for a reputable, experienced company and have several important factors on your mind mind. You will be seeking quality work, professionalism, expertise, reliability, reasonable pricing and good customer service.
Carpeting in the home or office collects a high number of both minor and major messes. Constant foot traffic brings in excess dirt and dust while accidents create stains, spots, and unpleasant odors. When you choose us for a carpet treatment, we arrive to your home and perform a free in-home cleaning test to show you how we work.
When you choose to install new carpet or replace old carpet, you add so much comfort and style to your home. Carpeting offers added warmth, sound protection, and luxuriousness to your space. It provides a safe, cozy place for your family, friends and guests and really helps a home look furnished. At New York Carpet, we perform professional and affordable carpet installation services throughout all neighborhoods in New York.
On a daily basis you carpet sees a heavy amount of rolling traffic. This traffic causes both minor and major damages to your carpets. At New York Carpet, we offer a professional carpet repair & restretching service which restores the safety and beauty of your carpets. Carpet damages, if left untreated, pose serious threats to both the safety of your home and the overall quality of your carpets.
Reviews (10)
Palak Chopra
Apr 05, 2022
Carson Conklin
Feb 08, 2022
Et Yoshi
Jan 26, 2022
Michelle Huicochea
Oct 07, 2021
I bought vinyl flooring and carpet from here, both products were quality products and I was pleased with the outcome. However I will not purchase from them again due installation issues I had that were not handled to my satisfaction. When I communicated my concerns I did not get an apology but rather it was redirected on me as if it were my fault. This not the way I like to be treated as a customer. Fair warning great products, not so great customer service!
Keivan Javadi
Mar 14, 2021
Straight forward the owners of this place are mess and incompetent. They don't even know what they are selling. Answer for the response from owner : If you knew what you are selling the colors would match. Don't lie to people that I couldn't wait. You have no logical mind and no common sense so do not lie to people. You sell wrong material it is your responsibility to refund and your responsibility to pick up the material if you had a little common sense, Which you don't.
You and your daughter need be ashamed. I bought redwood flooring as shown in pictures from this store, Alison Russell (daughter of the owner was the lady who sold it to me ) informing me that they have matching stair nose that I oreder that as well I asked for padding underneath the flooring and paint for redwood, padding and stair noses in cash. She said they will be ready by Thursday.
My contractor went there and only the redwood flooring was ready for pickup, no stair nose and no padding. The day after I had to go and pick up the stair nose and still no padding underneath. One of pictures shows the stairs nose and redwood color difference while I was told they have matching stair nose for the flooring I chose. This lady is incompetent as she doesn't even know what is she selling.
I was mad as my contractor that I pay daily was there ready to work on stairs and there is no material. So I lost a week already because of their incompetence. She was supposed to inform me Monday morning if they could find matching stairs nose, I waited until 2pm and no call. I called the store and her dad ( the owner picked up) an done of his statement was, there is no logic here, it is what it is.
And I said can you come pick up the material, he said no bring my material to get your money. In this proccess I lost almost 200 dollars for the transportation, at least a work day, another almost 1000 dollars for the contractor time and 1 week delay of home remodeling as well as hearing the nonsense and ton of stress and anxiety and this guys didn't dare to say they are sorry that they didn't know what they are selling and only blamed manufacturer. Please keep yourself away of this place, hassle and stress they will cause you.
You and your daughter need be ashamed. I bought redwood flooring as shown in pictures from this store, Alison Russell (daughter of the owner was the lady who sold it to me ) informing me that they have matching stair nose that I oreder that as well I asked for padding underneath the flooring and paint for redwood, padding and stair noses in cash. She said they will be ready by Thursday.
My contractor went there and only the redwood flooring was ready for pickup, no stair nose and no padding. The day after I had to go and pick up the stair nose and still no padding underneath. One of pictures shows the stairs nose and redwood color difference while I was told they have matching stair nose for the flooring I chose. This lady is incompetent as she doesn't even know what is she selling.
I was mad as my contractor that I pay daily was there ready to work on stairs and there is no material. So I lost a week already because of their incompetence. She was supposed to inform me Monday morning if they could find matching stairs nose, I waited until 2pm and no call. I called the store and her dad ( the owner picked up) an done of his statement was, there is no logic here, it is what it is.
And I said can you come pick up the material, he said no bring my material to get your money. In this proccess I lost almost 200 dollars for the transportation, at least a work day, another almost 1000 dollars for the contractor time and 1 week delay of home remodeling as well as hearing the nonsense and ton of stress and anxiety and this guys didn't dare to say they are sorry that they didn't know what they are selling and only blamed manufacturer. Please keep yourself away of this place, hassle and stress they will cause you.
Monica Lizar
Feb 15, 2021
We were very pleased with our experience at New York Carpets! We went on a recommendation from our realtor and couldn't be happier. Mike Tallon immediately helped us, he's not pressure sales at all, asked what we had in mind and helped us pick the perfect tile and carpet. We have new floors for our entire house. We even went back for some area rugs!
The quality is really good and the installers were professional and clean. We get a lot of compliments on our floors! I've read a couple of the bad reviews, which is not our experience at all, I suggest you definitely ask for Mike Tallon!
The quality is really good and the installers were professional and clean. We get a lot of compliments on our floors! I've read a couple of the bad reviews, which is not our experience at all, I suggest you definitely ask for Mike Tallon!
Parto K.
Apr 13, 2019
Very nice when we were purchasing, but after we paid and the day of the installation arrived the disaster started. The installers were nice and did their job right, left a glue mark on my freshly painted wall and didnt do the carpeting on the area I had paid for, I had emphasized to the sales rep to do and they had measurements taken for. I called the day after and talked to a manager, very rude incompetent manager called Mindy if I remember the name correctly. she kept raising her voice and attacking me that I hadn't communicated.
They had a map of my floor to carpet the area under question. But she kept attacking me and questioning my family's integrity and communication, probably to save the company a couple of dollars not to come back and complete their job. I just hung up thinking this is not worth my time. If you care about customer service and courtesy AFTER you pay, consider another company.
This was the first time a person calling herself a manager was so rude and lacked professional skills to talk and troubleshoot an issue. I would say it probably cost the $70 to take care of the problem but they didn't want to.
They had a map of my floor to carpet the area under question. But she kept attacking me and questioning my family's integrity and communication, probably to save the company a couple of dollars not to come back and complete their job. I just hung up thinking this is not worth my time. If you care about customer service and courtesy AFTER you pay, consider another company.
This was the first time a person calling herself a manager was so rude and lacked professional skills to talk and troubleshoot an issue. I would say it probably cost the $70 to take care of the problem but they didn't want to.
Mike Marks
Jan 24, 2019
Cyco Dave
Jan 04, 2019
Needed carpet QUICK for a room remodel that had to be done in two days. Large selection to choose from onsite. Very helpful & non-pushy sales rep who was able to fit me in for the installation window I needed. Do recommend them to anyone I hear who needs flooring and will use again when the time comes.
Helen Arens
Apr 25, 2018
