Mr Maid

I called Mr. Maid on a Monday to schedule an appointment for the next week during the summer. (A very busy time for housekeepers.) I was hosting my in-laws for the 4th of July, so I wanted it cleaned by the 1st. We agreed on the 1st at 9:00 am and a team of two people showed up at the time I requested. At exactly 9 AM. They cleaned my house, which was filthy because I just had hosted a party with a few friends that got out of hand.

I was told there was a four-man-hour minimum when I called and asked. I paid $220 for the total. For two people with four man-hours, they got done in two hours. As they were meant to. My house hasn't looked this good in years. The work they did was amazing, and they followed a list I had provided. They cleaned my oven and the rest of my kitchen, my living room, both bedrooms, both bathrooms, and my basement/ game room. Mr. Maid is a tad pricey, but you do get what you pay for. I will definitely be going to them again.

Mr. Maid has performed numerous jobs in the few months I have lived in Portland. From cleaning the home prior to moving in, to washing my windows last week, every task is done with expertise and care. Glad to share an excellent find with others.

I recently moved into a new house and the previous owners were kind enough to leave crumbs and dust everywhere, pee on the toilet seats and pet pee puddles on the floor. I'd spot clean but wasn't able to do a full cleaning myself because of work so I hired Mr Maid based on a recommendation from my real estate agent. It was so wonderful to come home to a spotlessly and sanitized house!

The crew was so respectful of my home and my pets which was much appreciated. Stormy, Levi, Zach and another person who's name I cannot remember (I do apologize for that) did amazing work. I still haven't found a spot they missed! Walking barefoot on the hardwood floors is now enjoyable since I'm not stepping on crumbs. Great job, Mr Maid!

Mr Maid is tremendous, dependable, timely and terrific to work with! They took a huge story house with old hardwoods and lots of family love and traffic (dogs and kids) and cleaned it down to the vents and ducts. The service included powerwashing the concrete and steps outside, windows indoors. The house is so clean, the hardwoods are brighter, and a person with dog allergies was very comfortable. I believe in this company as a first to call best option for deep cleaning! @kimberealty

I use another provider but they weren't able to come, so i phoned Mr Maid (second or third - i called around) to get a quote for cleaning my main floor only. Michael, whom you talk to, was clear, the cost sounded reasonable, and best of all they could send a crew pronto - the next day. Three men arrived, very professional and courteous. They used my equipment (they have their own but i prefer mine) and cleaned 7 rooms plus a bath to perfection. Quiet, smart, careful, no drama. Perfect.

I contacted Mr Maid literally at the last minute to help with cleaning before a home sale. I was stressed and overwhelmed, but Michael was very reassuring, explaining what the priorities were and what needed to be done. Keith and Zach performed the cleaning and they were very efficient and thorough. The cabinets, surfaces, windows, appliances and light fixtures were spotless after they were done. I'm very grateful!

Great professional staff. I was surprised by the quality of work. Zack and Andrew cleaned my home and were very professional and fast and did a wonderful job nothing better then that clean smell.

Mr. Maid crew is terrific to work with for deep cleaning. The asses, discuss options, and are up front about everything. In addition to cleaning for visual improvements for appliances, paint and trim, hardwoods etc., they also did an incredible job of cleaning the ducts and vents. For houses with smoke residue, dog hair, they can make it comfortable for people with allergies. I also like the considered us of natural and non-chemical cleaners, greener methods.

I just had Mr. Maid clean my air ducts. They where extremely dirty. The crew did a great job and they where very knowledgeable. Most noticeable was how polite and considerate the crew was to me during the time they where working in my house. They where very concerned about not making any kind of mess in my house during the cleaning process. The entire service call was a pleasure.

I called on Mr Maid to help me prepare my home for a wedding reception (mine) and to clean up after the party. This was over a weekend so I was worried that I would have a hard time getting help. My house is old (built in 1894) and there are some unique features requiring care. Randy and his team made the house sparkle before the reception and brought the place back to order the next day- including removing frosting and wine from the area rug. Randy made hosting my own wedding reception possible. I would do business with Mr Maid any day.

I called these guys in a panic when our normal cleaning crew fell through at the last minute a day before it was necessary to stage a high end property. I got lucky and they were able to send a team of two within the hour. Also problematic: I could not be present to supervise the work. I just saw the work for myself and it is awesome! All the baseboards in this 2000+ square foot home are gleaming, the wood floors are shining, the sinks and tubs are free of water marks of any kind, and all the appliances look great inside and out. Mr Maid really saved my ass today!

First of all, let me start by saying my wife and I are slobs. We don't clean anything. We both own our own businesses and pay attention to little else. If you are the person wondering how you could hire a house cleaner because your house is too dirty, these are the guys for you. They did not judge me for my disgusting bathrooms or my mountain of laundry in the basement.

They had a sense of humor, they tackled mt. laundry, they turned the grey/brown tub white again. Yesterday I felt completely overwhelmed with the domestic nightmare of our house. Today it's done. They are worth every dollar I spent. Thank you!

Mr. Maid did a wonderful job cleaning our home! They were very polite and on-time. Our home still feels clean and they really paid attention to detail! I would definitely hire them again to clean our house. Thank you, Sara

We hired Mr. Maid to do a move out clean on a rental house that we own. At this point, I wish I had checked yelp before hiring them. The previous tenant had not been particularly tidy, however, all their stuff was out, so it was just a matter of scrubbing the house down. With no furniture to work around this should be pretty easy, right? They came to the house and started in.

After 4 hours, I received a call to let me know they were still cleaning the fridge and hadn't done anything else. At this point, they're telling me they want more money to finish the job. Since i felt stuck, and needed to have the place finished, I let them go another 2 hours. Personally, I think this is a horrible business tactic to trap people into paying more in the middle of the job.

A couple days later, I went to the house to make sure things were ready to show it, and i realized that Mr. Maid didn't clean the floors, walls, horizontal surfaces - nothing! There were cobwebs, dirt on the floor, drips and spatters on the kitchen cabinets, etc. Nothing was clean, except the inside of the fridge and they cleaned one carpet. It was so bad that everyone who has stepped into the house since has asked if I'm going to call a cleaning service before renting it out.

Unfortunately for me, they only come back for a re-clean if you call within 24 hours, and since I don't live there and didn't go back for 3 days, I was out of luck. Now, I'm out $500 and I have to clean the house myself. I wouldn't recommend Mr. Maid to anyone.

I hired Mr Maid to do a move in clean for a house I am moving into. The carpets were very clean and the guys were nice. So I tipped them both $20 each. After they left I examined their work and discovered that they failed to clean behind the stove and fridge, high surfaces and inside the kitchen cabinets as we agreed upon. I called Mr Maid to complain and subsequently one of the maids who did the work called back and left a message. (I was surprised a manager or an owner didn't call me back!) Since then I have called Mr. Maid 3 times and have not gotten a return call.

Poor. We moved last week and I scheduled Mr Maid to come in to our totally empty house and clean the house for tenancy. They had one shot to do it as I turned over keys the next day and got on a plane the day after that - and Jeff knew that when we scheduled. After 3 hours and $300 for just the housekeeping portion, the floors were dirty as were many other surfaces.

He did send a crew back to do the floors that afternoon, but has not done anything further to settle the fact that I had to clean after them. I sent him photos a week ago and a follow-up e-mail last night and I've not heard from anyone regarding resolution/restitution. My next stop is American Express to dispute the whole charge. Looks like I was also double charged for cleaning while they were doing the air ducts and carpet. Lame. DO NOT USE THIS SERVICE.

We just recently purchased a house and was needing to move in right away due to us having to be out of our other place quickly. We received the keys to our new place on Thursday and had the movers showing up on Saturday. We never expected the house to be in the condition it was left in but it was a wreck. My wife was shocked at the mess they left.

We contacted Mr. Maid and told them our situation and they sent their operations manager out the same day to look at the job. We were needing not only house cleaning but we also needed carpet cleaning, air duct cleaning and hauling garbage. We were expecting to have to hire four different companies and was already expecting to call off the movers, which would have cost us hundreds of dollars.

We were surprised to not only find out that Mr. Maid was able to do the house cleaning but was also able and willing to take care of all our needs. To top it all off Mr. Maid made arrangements to take care of all this work for us on Friday. They had a crew show up Friday morning and worked all day to get the job completed. They truly saved the day.

We were expecting to pay dearly for all this but we got a really good deal and excellent work. We will definitely recommend them to everyone. My wife was happy. Thank you Mr. Maid.

Awful! These guys are not cheap. They start at 2 guys for 2 hours minimum, @ $160. Which is fine, provided they do good work. They don't really. They do an adequate to sub-adequate job. I had them working on a living room, dining room, kitchen, and bathroom. Not a big area to clean. They started with zero clutter, and things not looking too shabby.

At $160, I was expecting it to look pretty spic n span by the time they finished. When they finished, I found out they charged me an extra $40 to clean 4 seats (not in the quote). The seats were still dirty, and what's more, they were double-charging the time (they are supposed to do things they charge extra for, separately from the 2 hours of cleaning.

Instead they were doing it during the 2 hours, meaning I paid for 2 hours of cleaning but got considerably less). When they left, there was obvious dust left on the bookshelves, and cobwebs in the living room. So, I'm out $200, and feeling a little cheated. I call the main office, and speak with a manager. She is an idiot. She argues with me from the first second.

She tells me that I should have inspected the cleaning before the guys left (even though the website guarantees their service for 24 hours). She tells me I must have a big place, or it must have been dirty. I have to argue with her for 15 minutes before she finally admits that double-charging me was unethical, and not right. Instead of offering me a refund, she curtly offers to have the guys come back for a few minutes. I finally got an apology and a refund for the over-charge, from a second manager, but needless to say, I was livid.