Sparkle Cleaners

THEY LOST SIX BRAND NEW SHIRTS - charged me over $300 for cleaning, and didn't return my items. I brought in 6 BRAND NEW men's button up shirts to be cleaned last Thursday. When I showed up to pick up my items, they said they did NOT have them. This was over $300 dollars of dry cleaning and they've "lost" all 6 of my never-worn shirts.

They didn't say sorry and blamed me and said I must have already picked them up. I definitely didn't pick them up. I have been a longtime customer and they still had no apology nor did they try to make things right. This is absolutely unacceptable.

Just spent an enormous amount on dry cleaning. Although I don't mind the cost, I expect good work for the amount! BEWARE if you have delicate expensive items. they safety pin the bottoms with whatever instructions you give and the pins make holes in you delicate clothes! Who does that? No other dry cleaner I have been to does that! So upset and disappointed that some of my brand new cloths, only worn once, now have holes at the bottom!

Many of my Pants were very thin material. Very upsetting. Why don't they put pins of tags inside the clothes?!? The worker there was very nice. But still. Sparkle cleaners was suggested to me by a lot of people. Maybe others don't mind it. But I don't like holes in my clothes.

They did a really good job on the shirts and dress that I dropped off and even had them done in the same day. Price was fake snd the employee who works the front counter was awesome. He was friendly and an all around rockstar! Great job guys! Thank you.

Have been here a few times. All staff have been friendly. They text me when items are ready, starch my shirts to my desired amount, and they reuse/recycle bags and hangers. And the price is reasonable. Cant beat that

Watch out for the upcharges! You only find out the REAL price when it is time to pick up the clothes. They arbitrarily decide to charge to dry clean items that manufacturer tag clearly mark as washable-- even if the customer asks for them only to be laundered. I see that others have complained of the similar issue with Sparkle Cleaners.

Took an old suit jacket and made it brand new for 11 dollars. Fast reliable and amazing! Worth every penny!

Eddie was on time and very polite. He had to clean a real variety: rv carpets. Scatter rugs, regular carpet and 3 chairs. All done efficiently.

Sparkle's service is superior to any cleaner I have ever used. Their customer service is excellent. We had to have all our belongings cleaned after our house flooded and mold grew on everything! Ed and the folks at Sparkle were so very kind and helpful. When it came time to bring our clothes back the house construction was still not complete so Ed and his crew met me with two trucks at a storage place and helped me unload and hang every single item!

This is service WAY above and beyond what you would expect. And here's the kicker: when it came time to finally move everything from the storage unit to the house, Ed and his gang met me at the storage unit again, helped me hang everything in their vehicles, delivered it to our house and helped hang it in our closets! I will NEVER use any company other than Sparkle for my cleaning needs! Thank you Ed and all your folks for such great, caring service! 10 STARS!

Sparkle's service is superior to any cleaner I have ever used. Their customer service is excellent. We had to have all our belongings cleaned after our house flooded and mold grew on everything! Ed and the folks at Sparkle were so very kind and helpful. When it came time to bring our clothes back the house construction was still not complete so Ed and his crew met me with two trucks at a storage place and helped me unload and hang every single item!

This is service WAY above and beyond what you would expect. And here's the kicker: when it came time to finally move everything from the storage unit to the house, Ed and his gang met me at the storage unit again, helped me hang everything in their vehicles, delivered it to our house and helped hang it in our closets! I will NEVER use any company other than Sparkle for my cleaning needs! Thank you Ed and all your folks for such great, caring service! 10 STARS!!

My first time using Sparkle, was impressed with the convenience and courtesy. I like that they stress their environmental stewardship, so important in this industry.

Gil is an absolute delight! Such friendly staff. They offer wonderful extras like beverages and popcorn. I can't say enough about the enthusiasm and personality of the owner. Customer service is just fantastic!

The amazing staff at this location is much appreciated by this patron. Sparkle does an amazing job. It is well run and their customer service focus is top-notch. I'm a firm believer this is one of the best operated dry cleaning establishments I've ever seen. Perfect? Probably not. But very very close to achieving perfection. Thanks Sparkle!

Best customer service in Tucson! Thank you for taking care of my husband's shirt!

Do not patronize. I delivered 4 mens shirts to be laundered. Their advertised rate is 3 shirts for $8. I was shocked when I picked up the order and was charged $25. Clerk defended his action by stating "shirts are polyester and must be dry cleaned". This is a fraudulent statement. Polyester fabric is washable. And to make the situation worse.they lost the fourth shirt. BEWARE!

I absolutely love this place! I struggled for years to find a good cleaner in Phoenix, and never did. They get stains out that I thought would be there forever. I've left cash in my pocket a couple of times, and they always return it. The best part. GIL! This man is always so cheerful, and goes out is his way to make sure that I'm taken care of. When I stop by in the morning, he always starts my day with a big smile and huge good morning!

I've had nothing but really positive experiences here -- the staff are super, super friendly and always willing to help figure out the best way to take care of your items. And, service is fast! I've always been able to pick up my items the next day by 5pm. If you go enough, ask for a private laundry bag--I just got one, and it gives you added flexibility.

You can drop your clothes in the store overnight, and it will be ready by 5pm the next day. I can't wait to take advantage of this since I always forget to drop off my dry cleaning and it will be after hours. Prices are pretty fair--would be nice if they added some deals if you have lots of items (I've had up to six at a time which gets really pricey). Free water bottles when you leave is a great perk!

I am very satisfied with both the quality of the cleaning and the quick service. The convenience of the drive thru is also great!

This has got to be the worst and most unprofessional cleaners i have been to. My fiance dropped off some of my work jeans to get repaired on a Thursday and was told that it would be ready for pick up on Tuesday, when she showed up they told her the items were not ready due to a death in the family. They told her to come back the next day and that we would receive 20% off for our trouble.

She actually gave them an extra day and returned on Thursday a week after the initial drop off and was given the same story. I understand family situations come up but when your running a business were people depend on your services you need to at least contact them and let them know there's going to be a hold up.