Starting back in 2004, NW Window Washing was launched! We knew there was a need for more Professional Window Cleaners in our local area. Our competitive and fair pricing structure, combined with excellent customer service would be the foundation to allow us to succeed in the window cleaning service market.
NW Window Washing is always up to date on new technology and techniques that allow us to work more efficient and give you, our customer, better service. We use only professional tools, non-toxic and biodegradable solutions to clean your glass.
NW Window Washing is always up to date on new technology and techniques that allow us to work more efficient and give you, our customer, better service. We use only professional tools, non-toxic and biodegradable solutions to clean your glass.
Follow us
Services
NW Window Washing is a family owned and operated business located in Tacoma, WA. We cater to mainly the Residential Market and also take care of Commercial properties as well. The business is owned by myself, Steve Edwards. While I am out cleaning windows, doing estimates and so on, my wife Emily is on the phones, Scheduling jobs, and keeping the legal stuff in check.
Reviews (21)
Jim Peters
Dec 26, 2019
Juliene Bottom
Jul 27, 2019
Robert M.
Jul 18, 2019
Steve has been wonderful over the years, cleaning our windows, cleaning our gutters and hanging Christmas lights. Emily contacted us early this year asking if we would like to be on a schedule and I said, "heck yeah!" Twice a year, don't call us, just come on out. Easy. Here it is the middle of July 2019, no windows cleaned. My wife and I tried to communicate but as another reviewer said so eloquently, "We tried calling the next day to see what happened and tried calling the next day after that to see what happened.
No one has responded, no one has returned our call. Very unprofessional and we will not be calling them again for window washing services." My recommendation to NW Window Washing is to find help to respond to your good customers or you will lose them. We have already contacted another company and had our windows cleaned, same price but they talked to us.
No one has responded, no one has returned our call. Very unprofessional and we will not be calling them again for window washing services." My recommendation to NW Window Washing is to find help to respond to your good customers or you will lose them. We have already contacted another company and had our windows cleaned, same price but they talked to us.
John R.
Aug 27, 2018
We had our gutters cleaned by NWWW and they did a good job, but I feel the price point was just a bit high for the work. The service was good and they showed up at the appointed two hour window. They were helpful in providing proof of being insured which we require if anyone is off the ground when on our property. It's good to have the gutters cleaned before the fall winds.
Paula C.
Jul 12, 2018
Jennifer A.
Nov 02, 2017
Our windows have never looked so good! It was amazing to see what a difference it made to have our windows professionally cleaned. They did a great job! They showed up promptly and worked nonstop until they were all done. They even impressed my husband, which is difficult to do. I highly recommend them.
Chip W.
Aug 24, 2017
Nathalie C.
May 31, 2017
We had an appointment scheduled for Memorial Day between 12 and 2 PM. We received three emails and one text, reminding us of our appointment prior. We cleared off all of our furniture on the deck, and removed all of the screens; in the windows in anticipation of their arrival. It was very hot and we were unable to open the windows due to no screens.
No one showed up. We tried calling and no one answered. We tried emailing and no one answered. At 2:30pm, my husband and I set out to wash our own windows. At 4 PM a window washer showed up as we were finishing up the job. Indicated he was told that he needed to arrive between 2 and 4 PM. We tried calling the next day to see what happened, and tried calling the next day after that to see what happened. No one has responded, no one has returned our call. Very unprofessional and we will not calling them again for window washing services.
No one showed up. We tried calling and no one answered. We tried emailing and no one answered. At 2:30pm, my husband and I set out to wash our own windows. At 4 PM a window washer showed up as we were finishing up the job. Indicated he was told that he needed to arrive between 2 and 4 PM. We tried calling the next day to see what happened, and tried calling the next day after that to see what happened. No one has responded, no one has returned our call. Very unprofessional and we will not calling them again for window washing services.
Tim M.
May 30, 2017
J. S.
Apr 14, 2017
Arlene W.
Aug 30, 2016
Priti J.
Jun 25, 2016
If I could give them a higher rating, I would. I had NW Window Washing over to clean my windows, inside and out, including screens. They were *amazing*: fast, tidy, efficient, quiet. I hardly noticed them working and they were out of here before I knew it. And the windows look spectacular! The only drawback system is getting to speak to a person on the phone; the phone number listed goes to a call service that directs you to the website or take a number.
All communication occurs via email as far as I can tell. I had some questions, but never got a call, only friendly but unclear emails. Aside from that, I'd highly recommend them and will definitely have them back.
All communication occurs via email as far as I can tell. I had some questions, but never got a call, only friendly but unclear emails. Aside from that, I'd highly recommend them and will definitely have them back.
Jo Ann C.
Mar 13, 2016
Jenni D.
Feb 21, 2016
NW Window came out to clean my roof, gutters and my exterior windows. The pre appointment follow up emails were very helpful. They did a great job on my home. My roof and gutters had been neglected so I really appreciated their time in getting things cleaned up for us. They made sure and leave no mess behind. I will definitely call on them again
James B.
Jan 14, 2016
Kelly N.
Dec 16, 2015
Steve and his crew has cleaned our shop windows many times in the past few years and have always done a phenomenal job! Emily is great at handling all the communication. She promptly responds to emails, schedules appointments and provides regular check ins. Today, Steve put up Christmas lights at our home and they look amazing! He's always so genuine, friendly and does a fantastic job. Thank you Steve and Emily!
C. H.
Oct 23, 2015
Erin T.
Mar 10, 2015
Ben S.
Nov 24, 2014
Rebecca L.
May 21, 2014
I don't trust the cleaning of my windows, gutter or roof to anyone other than Steve and the crew at NW Window Washing. Emily provides fantastic customer service when booking with very clear package pricing. The team always arrives on time, is super professional and does a VERY thorough job. Steve always takes time to explain any issues he uncovers and is always very fair with his pricing. I trust his advice to a T. Great family owned business!
Amy B.
Mar 18, 2014