First Impression

Great company, very courteous on time and they did an excellent job on my upholstery and on my tile and grout. Can't be more pleased Services: Area rug cleaning, Upholstery cleaning, Carpet steam cleaning

Had the 1st and best experience in cleaning a rug. Big and heavy rug. I was thinking to buy a new one and recycle the old one. I decide to give it a try to a company who cleans them. I saved money and my beautiful rug. Very glad I give it a try. You can see some before and after puctures. Kurt and Kim are very nice people, pleasure to do business with both of them. Thanks much for saving our carpet. Good luck and see you in a few years;

I've used first impressions for my carpet cleaning for years, they always to a great job. I recently had them clean all the tile in the house we moved into and they did a fantastic job. Tile looks new throughout the living space. They are super responsive and helpful along the way. Would definitely recommend for service and quality

Second time using First Impressions. They've been on time, quick to work, friendly and accommodating; all on top of outstanding work. With two kids under 4, our carpets take a beating, but they look their best after having had them cleaned. Also had some tile grout cleaned. I was incredibly surprised and elated that the stains came out. A nation-wide steaming company took our money and then told us it would be impossible to rejuvenate after their half effort didn't produce results.

This was 3 years ago when we first moved in. So the stains were present for at least that long plus however long the previous owners left them. We decided to give First Impressions a chance, and they did not disappoint. Can't even tell the grout was stained at all. We are more than happy with their service and will be using them again well into the future. Thank you!

I had four of my oriental rugs cleaned and the service was quick and excellent. Kurt is very knowledgeable about antique rugs and takes the extra care needed to wash these type rugs. Kim responded to my email very quickly and my rugs were done in a few days. This is the place I will trust to take care of my rugs. Thank you Kurt and Kim.

We have been using First Impressions for years and they always do a great job. Recently I had several area rugs cleaned in their shop for the first time, they came and picked up the rugs and brought them back all in a timely manner. They were able to save a rug that I thought was ruined with a wine stain and pet stain! 10/10 Services: Area rug cleaning, Pet stain & odor removal

First impressions does a great job on all of our carpets. They are definitely not the cheapest. In fact they are pretty expensive, but they do an amazing job and a very thorough job at that. The only complaint would be the cost. Since last year, their prices went up significantly. Services: Area rug cleaning, Pet stain & odor removal, General carpet cleaning

We have used First Impressions to clean our carpet for nearly 20 years. They are very professional and our carpet always looks fresh and clean when they leave. Their price is very reasonable. We appreciate that they keep a record of their work at our home and send the same technician each time. Friendly and knowledgeable and trustworthy.

I have been using 1st Impressions for years. They never disappoint. Aaron is amazing. Our carpets are old but he always makes them look like new. Highly recommend. Service: General carpet cleaning

This company is amazing! From the initial call to the work completed. I saw the reviews, however, I was still somewhat skeptical of the work. they were very punctual and very very friendly. Best of all, the carpet looked great. Not sure what magical solutions they use but my carpet looked great and they didn't leave it soaking in water. You can actually see a brighter cleaner carpet despite how old the carpet is. Thank you! Will use again and recommend!

These folks took really good care of our carpets, which were expensive and that we really enjoy. Each time i called, Kurt was patient and thorough in answering my questions. Drop off was easy and he was helpful unloading while keeping our distance. We were informed of progress, and rugs were cleaned and dried as expected. One rug was damaged prior to cleaning, which we showed them, but no further damage was caused in their care of the rug.

They are beautifully cleaned, and i highly recommend their services! I understand that they are reinvesting in their business with further equipment, so they are here for the long term to do a good job!

This company was recommended to us by a friend who had used them for over 8 years and was satisfied every time. I am happy to say that we are also satisfied customers. They have a $125 minimum, which isn't bad as if you try and do it yourself with the rental cleaners, once you have rented the equipment, accessories and bought the shampoo, you're at $100 right there.

They also will vacuum prior to starting the cleaning, however, I opted to do that before our technician arrived. Our appointment time was between 8:45 am and 9--something. Our technician, Aaron, arrived right at 8:45 AM. He was nice and polite and measured all the rooms prior so that we knew the fee prior to his starting the work. He did advise us that a few stains, RED GATORADE IS THE DEVIL, probably wouldn't come out due to the dyes that Gatorade uses. Aaron was finished by 10 AM or so (we just had 3 rooms, not the entire house, cleaned) and we were told to allow about 5 hours to let the carpets dry. It's been about that long and the carpets look great, even with the red Gatorade stains, they're at least a little less red than they had been. I will definitely use them in the future. Thank you, Aaron for a job well done!

This is the most polite, professional, and thorough carpet cleaning business we have ever had the pleasure of doing business with. They do an amazing job EVERY time and are wonderful in their communication. We are thrilled to have found them and hope they around for many years as they are a true gem:

Originally I found First Impressions three years ago to clean an old oriental carpet. I was very impressed with the equipment they use at their facility and the volume of dirt and grime they removed. I have since referred them to four of my clients and they have all been happy with their area rug service. Yesterday I had them come and clean my bathroom floors, scrubbed and sealed the grout.

I am very pleased, they are not perfect but cleaned to their upmost. (I have a teenage boy with terrible aim.) The owners and staff are pleasant to work with and we will continue to use them and refer to all my clients.

Just used "First Impressions" for the first time, very professional, great pricing, owners followed up after the job was done, will use them again for sure. Ken was our service tech, very nice guy, on time, prompt and made sure not to damage anything. Highly recommended www.firstimpressionspro.com

I worked with Kurt and Kieth to get my tile cleaned and to protect a new couch we purchased. Kurt was very professional getting the appointment set and quoting a price for me. Keith the technician was great when we arrived. He worked efficiently and was very courteous. He did a great job getting the tile clean and scrubbing the grout. I would absolutely recommend the first impressions team.

Great job! No pressure, fast and very friendly. We had a new little addition to the family recently and we called First Impressions after finding them online. We wanted to make sure the carpets were clean before the little guy started crawling around on them. We will be using them again in the near future for the rest of our house.