We would like to take this opportunity to thank you for considering us as your number one source for a cleaner floor in the DFW area. When you need your floors or carpets cleaned and maintained United is the one to call to get the job done right. All our staff are trained following the IICRC guide lines. We believe great training produces great service.
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Reviews (9)
Frank Laux
Aug 22, 2021
John and the crew at United Carpet Cleaning did a stellar job on our rental house in Fort Worth. We had a tenant that had many cats and when they left the stench of ammonia was incredible! John helped us with treatments to get the bad smell out and we were eventually able to sell the home at full price. He turned what could have been a disaster for our investment into a real positive. They are the best!
Lisa K. Crites
Jun 22, 2021
Glenda Pettit
Apr 04, 2019
Theresa Wood
Mar 22, 2019
Donna Castiglione
Dec 10, 2018
Bobbie Rutledge
Oct 27, 2017
I really didn't want to post about this but I contacted them over a week ago about this and have yet to receive a response. We recently purchased a home and wanted all the carpets cleaned as well as the tile. One thing that stood out to me when reading their website was that they cleaned the baseboards around the tile. This was perfect because the house we bought had dirty baseboards and this was the selling feature for me. Called them and scheduled the appointment, etc.
A gentleman comes out to give us a quote. When asked about the baseboards the gentleman says they don't do that. I took this screen shot of the website and sent it to my husband to show him. The other one was taken after it was asked about and changed, notice the time. The website is promptly changed while he's still at the house. This really rubbed us the wrong way.
The whole reason we were even considering this company was because of this advertisement of cleaning the baseboards being included. If we hadn't been desperate to get the floors done so we could get moved in we would have just sent him on his way. Overall he did a good job but it wasn't until we started moving in that we realized a perfect rectangular stain on the carpet.
It looks like the carpet cleaning machine was turned off and dirty water ran back down onto the carpet. Obviously an accident. I get an email to rate our experience. I explained everything I posted here, received another email they'd be in contact with us and never heard anything back. Paid nearly $900, didn't get everything done that was originally advertised and now I'm gonna have to buy a carpet cleaner and get the stain up myself.
A gentleman comes out to give us a quote. When asked about the baseboards the gentleman says they don't do that. I took this screen shot of the website and sent it to my husband to show him. The other one was taken after it was asked about and changed, notice the time. The website is promptly changed while he's still at the house. This really rubbed us the wrong way.
The whole reason we were even considering this company was because of this advertisement of cleaning the baseboards being included. If we hadn't been desperate to get the floors done so we could get moved in we would have just sent him on his way. Overall he did a good job but it wasn't until we started moving in that we realized a perfect rectangular stain on the carpet.
It looks like the carpet cleaning machine was turned off and dirty water ran back down onto the carpet. Obviously an accident. I get an email to rate our experience. I explained everything I posted here, received another email they'd be in contact with us and never heard anything back. Paid nearly $900, didn't get everything done that was originally advertised and now I'm gonna have to buy a carpet cleaner and get the stain up myself.
M. G.
Apr 04, 2017
We have used John and his team for years on carpet cleaning, duct cleaning and water damage restoration. They are always polite, professional and reasonably priced. With over 20 years of home building in the area, we stick with those who take care of our customers. I can't say we look forward to the next time we use United Carpet Cleaning (as that usually means we have a mess to clean up) but when the time comes we will certainly call them.
Trish Mounce
Dec 26, 2016
L. B.
Nov 08, 2015