Society Dry Cleaners & Tailors

I drive out of my way to come to this dry cleaners. I bring my comforters for cleaning. Today I came to pick up my Ugg comforter and drop off another one. The lady said "they don't clean Ugg comforters and if they did she would have to charge me $100 to clean it." I told her I was picking up an UGG blanket today and have brought this same comforter to be cleaned a few months ago and had no problems and was charged approx $30.

She said she would not take it today but come back Monday to talk to someone else about it. Makes no sense- guess Ill just find a new dry cleaner beacuse im not wasting my time driving back within the same comforter again. On my way home, I called 2 other dry cleaners and they had no issues with me bringing in my Ugg comforter. And BOTH places quoted me approx $30 to clean- not $100!

I was recommended this place by a friend and was not disappointed. I had my mother's wedding dress cleaned for my own upcoming wedding and being that it's over 30 years old, I was very nervous. But Sonya did an amazing job and it was so beautiful I teared up a little when she opened the bag. The veil had been torn slightly from age and multiple moves but she sewed it back in place like new. Would definitely recommend this place and Sonya again.

I had my wedding dress restored here after my wedding. I am so impressed with how good it looks! I think it looks better than when I bought it. Sonya did a wonderful job! Thank you so much!

I received a weighted blanket as a Christmas gift and unfortunately my cat decided to pee on it within a couple weeks. I was livid and rushed it to Society Dry Cleaners. Although the first treatment didn't completely eliminate the stain or the odor, they offered to retreat it at no additional cost. The blanket came out like new with no stain or odor. Sonya was especially friendly and helpful through the process. Although the first result wasn't perfect, the customer support and dedication to satisfaction assures my return business.

I live quite close to this dry cleaners and have used it for many years. Such nice people own and run it. My clothes always come back to me very clean, neat and fresh. They are always ready when they say my clothes will be ready for pick up. I have a couple of cats and sometimes the clothes have some cat fur on them when I take them in. When I pick them up, no more fur. I recommend them without hesitation.

I was using another dry cleaner near work that was convenient, but their level of cleaning was not consistent. First time using Society. They cleaned and repaired a winter coat, and it looked like new when I got it back. Their prices are reasonable, and they have coupons. All the work is done in-house. I think I found my new dry cleaner!

I had to be in Cleveland unexpectedly 3 days before a wedding in Fort Wayne. ( I live in Michigan) I had a dress and suit to be cleaned for the wedding. The dress had a stain that one cleaner cleaned and said the stain couldn't be removed. Society got it out and had my items done promptly in 2 days. She also added a handkerchief to the suit pocket that matched the tie I had them clean also. Very friendly staff and reasonably priced.

Very friendly and welcoming staff. Soniya answered all of my questions and the whole interaction was a pleasant experience. Will definitely return again!

Fast, friendly, great customer service. Highly recommend! Sonya was wonderful and took great care of us. For sure will use their service next time I'm in town.

Society Dry Cleaners is amazing! I had my wedding gown cleaned at dry cleaning place in Ohio City first and they did a really bad job. I was so upset that i gave up on my dress and it's been hanging in my basement for 7 years until i decided to give it another try and took it to Society Dry Cleaners. What can i say - they did an amazing job! The gown looks gorgeous now! Thank you, thank you, thank you!

I immediately noticed a difference in quality after switching to Society. The text updates, friendly attitude and level of service is has been amazing. The owners really care about their customers and it shows in everything they do. Your garments are always ready when promised. If you are looking for a dry cleaner in the area or thinking about switching, look no further.

I had my wedding gown cleaned and preserved by Society Dry Cleaners. The dress came back clean and beautifully presented and preserved. They were professional, reasonably priced and timely!

Fast, clean and friendly! I've been going to Society for several years and recently my niece was looking to have her wedding dress cleaned and preserved so I gave them a call with a ton of questions. They were knowledgeable and patient. Yesterday on the way to work I went to pick up the wedding dress and was impressed. Just Beautiful! Plus, I dropped off my person clothes that I was in need of getting back asap for a minor emergency (next morning business trip).

They totally took care of me. Picked up my cleaned clothes on my way home from work! I always get great service and quality and they are there for me when I really need them. Thanks, Society Cleaners!

Such a friendly place. I was running a little behind for work last week and on my way noticed my jacket had a few wrinkles in the sleeves, so I made the split second decision to stop in and hope for the best. I was greeted with excellent service and they helped me out tremendously by pressing my suit coat on the spot. I was in and out no problem at all, and still made it to work with a few minutes to spare. Will definitely be back here again.

Steve and the whole team are great. I was disappointed that my cowboy shirts cost more money to clean since they have pearl buttons, but I still enjoy the great service and friendly people that work there. I arrive every Saturday with new clothes and my take- ins from the week before are ready to go. One of their regulars had to move to Florida, so they had a personnel change, but they always keep the friendly service going.

"You run a first-class operation with top-shelf customer service! I have lived all over the United States and have traveled extensively worldwide for both business and pleasure. Society Dry Cleaners' operation is the best I have come across here or overseas. Thanks for doing a great job for us!"

Customer service is everything in a business and this business is lacking it. On at least two different occasions, my husband and I were not treated well by the older lady with silver hair working there. She was not friendly to us (on two separate occasions where we came in separately) as she was very curt. Notwithstanding, my dry cleaning has come back unclean.

There were noticeable stains around the colored jacket that has been removed in the past by other dry cleaners, and my dress came back with some weird chemical stain. Suffice it to say that we will likely not be returning to this dry cleaning business. Last, I am giving it two stars for location only.

What a great little place! I called them with just a few minutes notice with a need to have a skirt altered for an event later on in that evening. They asked when I needed it, and I giggled and said, "Um - an hour from now?" He laughed back, but said - "Hey sure!" and was extremely helpful and friendly while I was running far behind schedule. I will use them again for sure - kind people, great work, and a solid local experience.