Maid To Order House Cleaning

Been using them for 7 years now dependable and quality service. They do a really nice job with our regular cleanings! Thanks

Theresa always goes above and beyond to ensure that her customers receive customized and quality service. I sincerely hope that after all of the danger of COVID-19 has concluded, that this business will still be in existence. Myself and others I know count upon them and trust them implicitly. It gives me comfort to know that my currently messy home will be thoroughly cleaned and sparkling again at some point! They also perform other household chores at Home Care Referral Agency. Thank you, Theresa.

I have been with Quality Cleaning Maid to Order for years. I have always had great communication with Tiffiny. She is punctual and gives our puppies a little treat while she cleans the house. It is so nice at the end of the day to come home to a fresh clean house.

Tiffiny is our girl! When she began, I provided a few comments for improvement, because I am very, very picky. Thereafter, she incorporated my comments into her routine. For someone to satisfy me takes a lot and she comes through all the time.

Very convenient, all arranged via Yelp/email. Price quoted was the price paid. The lady came right on time, and did an *excellent* job! I really wanted our shower cleaned, and the grout. I had some people tell me they wouldn't do that. But the lady who came made it look better than it has in years, maybe EVER, honestly. That was really all I wanted, but she cleaned the floor and counter also. She was done in under 2 hours. I don't think I could have gotten the shower to look as good, even in double the time. Well worth the price!

Family owned and operated with over 32 years of experience servicing east bay households for their cleaning needs

Last week they left my house like a model home (my daughter's quote). Each week my house gets better and better. The first time they came I was so thrilled, it was worth the money. This is only their 3rd time here and I am amazed and never want to stop using Maid to Order.

Highly recommend! Maid to order was so easy to work with. I hired them for a deep cleaning at my apartment. I sent an email asking for a quote and they got back to me right away. Scheduling was a breeze and I able to just leave a key for them and trusted them being in our home with no issue. It was such an amazing feeling coming home to a nice clean home. I've recommended them to friends and family and I'll be sure to use them in the future.

Five star service from Patty, Suleyma and Carmen! Highly recommended!

Have been a regular customer for several years. Very satisfied with the service. Always a pleasure to come home tomorrow a clean house. An added bonus is they love my kitties!

Brand New Mirage Hardwood Floor Ruined. I was so unlucky that that due to time availability I have to go with those ladies. A newly built house they take 2 ppl and 5 hours which didn't cover even 30% of the house and I had to call it off. And then, I found around 20 dents and scratches all over the house. The house flooring is hardfloor--- and I can tell they don't have any experience how to clean hardwood. Dents and scratches ALL OVER THE HOUSE. MY WIFE SAW THE MAIDS PUSHED SOFA WITH THEIR FREE STYLE HERE AND THERE.

Their boss Theresa, when I told her what happened, using her funny words, "no no no, they are professional and we have no problem for 30 years". With more pictures I sent, she changed her words, "most of them are builder's fault! you go find them and talk to them! maybe 1 or 2 spots we made but that's why we have insurance!" I told Theresa do not get close to my house because I am so afraid what they can do to make it worse. Overall, those people are irresponsible and nonprofessional. BTW, I wish I could see those real overviews before doing the cleaning with them. I am pretty sure those 5 star comments are TROLLS.

Extremely knowledgeable about the cleaning industry. Theresa's company is the best there is.

I have used the Maid to Order service for at least 3+ years, on the once a week plan. They are friendly, reliable & do a great clean job. Detail oriented!

I am not usually a YELP 5 Star rater but this company deserves it. Theresa and her team keep my house looking great now that I can no longer clean it myself. They work around my schedule, keep me updated on little things and recommendations, I would tell anyone. if you are looking for a one time spring cleaning or regular service, call Quality Cleaning Maid To Order! They do great work, are detailed and always take care to keep things as they are when they are cleaning.

If you need a cleaning service that is easy to work with, reasonably priced, and does a great cleaning job, book Maid To Order! I went through 2 other cleaning services and was displeased with the quality of work before working with maid to order. I am particular about specific details of the cleaning and they were very accommodating. Highly recommended.

After reading all the 5-star reviews on Yelp, I called and left a message. Realizing the owner was out of town I also sent a message from Yelp. I did receive a message back from her right away to set up an appointment for a free in-home estimate when she returned. She did come by as scheduled and gave me a free estimate. Compared to the one I am using now, her estimate was a lot lower, although she didn't walk through the entire house as she couldn't go upstairs to see the rooms up there.

That wasn't a problem so I went ahead and scheduled a one-time deep cleaning appointment with her. That was supposed to be about two weeks before Thanksgiving. However I got a call prior to the appointment that two people quit so she couldn't do it in the week I had wanted. She said she will call me when she knew when they can do it. She never call ed me back.

I emailed her once asking when, she responded saying she doesn't know when as she is short staffed. I waited two weeks still no response. As I needed to get my house cleaned, I finally decided to move on. Found Merry Maids, they came as scheduled for a free estimate first, then in the following week their crew came on time and spent nearly 7 hours there cleaning the entire house.

Sure their fee is higher but at least they got their job done. So, basically, the two stars are: one for answering my emails and phone calls, one for coming on site to give free estimate, and no more as they never did the job. Note - After I posted my initial review, the owner posted twice a response saying that she did give me a 2-week notice prior to the appointment to cancel; that was not true. As I stated above, it was not a 2-week notice, it was in the week I expected my house to be cleaned that I was informed.

This was our first try at a cleaning service and Teresa (the owner) and her staff did a Phenomenal Job! The supervisor Yolanda who oversaw the job made sure her team paid attention to EVERY detail and not only did she make sure the job was being done right but that each person on her team was being mindful of time and that they were putting 100% into each minute. Francis who did amazing on our first floor also made sure to check that her team mate was doing quality work also.

Great cooperation. Trustworthy, great level of detail, and honest. Teresa made sure to bill us only for the time worked and stopped the clock the minute the ladies left our house. We will definitely be using this service again!

Maid to Order has been cleaning our house for awhile now and I couldn't be more pleased with their service an quality of work. Theresa is always a pleasant to talk to over the phone, and Rosa and the rest of the cleaning staff are great to work with when they come over to clean. When they come over we always make sure we let them know if there is something we want them to focus more on (bathrooms, kitchen floor, etc). That way they maximize the hours spent at our house and we don't come home disappointed. I'm glad they're being recognized for their work as Best in Fremont!

Unbelievable. I'm extremely disappointed with the level of customer service, and believe me, I am not a difficult customer to please at all. Here's what happened: I called the service to schedule a cleaning for my 2 bedroom townhouse. I was given an estimate which seemed reasonable. So I scheduled them. Upon the crew's arrival I was told the first service was hourly and was given a time estimate in line with the original quote.

I signed the document. Well, the crew (of 4) arrived 40 minutes late. Let's be fair, they did a good job and they left behind no chemical smells. But they took 50% longer than their own initial estimate, and 50 percent longer than any other service I've used. 6 man hours to clean a reasonably clean townhouse makes no sense. Part of this was no doubt due to the extra time it took for them to clean up after they broke a glass bulb (and why would I pay for that time?).

I wasn't happy about this at all, since I was basically going to end up paying 50% more than I'd anticipated. I tried to resolve this off Yelp with Theresa. I wanted the extra 50% knocked off the the service since I do not believe I should be responsible for 'all the time the crew of 4 spent' when some of that extra time was due to a breakage they had caused. Theresa offered me the 50% off by the time I'd completed the third service, by which point I was sufficiently ticked off to not want to deal with a recurring service from this company. Here's when Theresa went mafia on me and said she'd knock the 50% off, but she never wanted me to call again. Sure, I said. To which she responded that she knew other business owners and she'd be sure to blacklist me as a client. Just, wow.

It's such a great feeling coming home to a beautifully clean house and it's even better when I wasn't the person who had to clean it! The first company we hired did a horrible job, the house smelled like chemicals, and the hard wood floors had a sticky residue so I was apprehensive hiring an another company. However, I AM SO HAPPY WE HIRED MAID TO ORDER!

My husband booked the appointment and went over the details regarding what we wanted done. The next week we had an appointment and the house was spotless! The sheets were changed, floors mopped, all surfaces dusted, all elements of the bathroom perfectly clean, and many other random cleaning tasks I don't often think about. A hilarious WARNING: Maid To Order cleaned our shower doors so well (apparently I wasn't doing that good of job) that not once, but twice I heard a random, thud followed by a really loud "OUCH".

Apparently the shower doors were so clean my husband thought the glass shower door was open and ran right into it. Overall we've been extremely satisfied not only with the service, but with the price as well. I would highly recommend Maid To Order.

We hired them for their green cleaning expertise and soon found out that they went above and beyond the expected.

We have had our home cleaned by Maid to Order for 6+ years now and we love to come home to a clean home. Their attention to detail remains consistent from day one. We have never had a problem with their services.