Bon Ton Rug Cleansers

Wonderful service! Reliable and good prices. Helpful to accommodate my request, very pleased with the service.

I just had a very, very old Sarouk carpet cleaned and repaired by Bon Ton. I am so impressed with their care, competence and professionalism. The colors are so much brighter. The repairs are imperceptible. They are short handed due to the pandemic, so it took a little longer than expected, but it was worth the wait. My antique carpet looks like new, and I love it again. Thanks, Bon Ton! Well done.

Since I was a child my family has brought our rugs to BON TON to be cleaned and repaired. They have always made the rugs look like new. Excellent service. I am lucky to have them close by so I can continue to use their excellent services.

My 20 year old rug looks like new! The gentlemen who picked up and then delivered my rug were professional and pleasant. I've always used BonTon for cleaning my area rugs and certainly will continue to do so. Thanks! Service: Area rug cleaning

Bon Ton was excellent. Easy drop off and pick up. Clear transparent pricing and quality work. Excellent customer service and communication. Could not ask for more. I highly recommend Bon Ton.

I have used Bon Ton rug to clean many of my rugs for many years. They have always been professional and have done great job cleaning our rugs. I would recommend them highly. Service: General carpet cleaning

Bon Rug Cleaners are miracle workers. Somehow my favorite rug got put in the guest shower and got wet. No one told me the rug was in the shower so by the time I found it, mold had overtaken the rug and it smelled really bad. I was convinced it was ruined but I decided to take it to Bon Ton to see what htey could do. Bon Ton restored my rug to be as good as new. It is proudly displayed and every day I thank heavens I did not throw it away and instead took it to Bon Ton.

They have been serious about rug cleaning and repair for generations. Hard to beat anywhere. Good pricing and they do just what they say they're going to do.

Super friendly and fairly priced. They cleaned two of my rugs well. I love supporting local businesses that have been around for a long time.

VERY HONEST. I shopped around for the best prices on repairing the fringes on my Persian rug. After seeing pictures of the fringes, every shop quoted me a price however BONTON said my fringes actually did not need repair yet. They educated me on what to look for as a signal for when to actually get the repairs done. Thank you for your honesty and saving me money!

I've had multiple rugs cleaned at Bonton over the years and they always give me realistic expectations of what they can do. Once, I brought a rug in and they kind of talked me out of cleaning it, because of the possibility of color bleeding. They've never damaged my rugs, and they always come home clean. They offer pick up and drop off, but I always do my own transporting in exchange for a discount.

Just picked up our area rug and it looks fantastic. When we dropped it off they gave us very realistic expectations of how clean they would probably be able to get it to (it was pretty grungy in the traffic zones) and they did a great job getting it clean! It looks almost brand new again!

Rob tackled a tough carpet job for me at a reasonable price. Pet stains and kid stains were pretty much handled and the 20 year old carpet can last a bit longer now. Just book him already.

I had two valuable wool rugs cleaned by Bon Ton. I cannot give them a strong enough recommendation. These people are true professionals and know their business, which happens to be a family owned business. I felt they treated me like family and my rugs as if their own. I am very grateful to them for their attention and fine service.

UNPROFESSIONAL, GREEDY, BAD ATTITUDE.AVOID THIS SO CALLED BUSINESS.People below are saying this company treat you like family! I strongly disagree! I went there, someone took my rug to their cleaning area. I followed a woman to her office. She quoted me an astronomical number and a long timeframe to finish cleaning it! I said it doesn't work for me.

I asked if they could finish it a little sooner since I was traveling. The owner, a very rude, unprofessional and greedy looking guy waived his head and said can't be done sooner, without even looking at me. Very rude! I said thank you, this will not work for me. I asked for the rug back but they said the rug is already wet. They soaked the rug in water before giving me a timeframe and a quote!

The rude owner said go take your rug! I said how do you expect me to carry this wet rug into my car and then drive it in my car home. Obviously my car will get soaked too! He then picked up the rug and brought it to my car, basically telling me that's your problem, get out! AVOID THESE THIEVES AT ANY COST.You are better off trashing your rug than giving it to these amateurs.

I have been taking rugs to Bon Ton for many years. They take great care and are extremely knowledgeable on the topic. It's family-owned and they treat you like family. Highly recommended!

This is the second time I've had multiple rugs cleaned at Bon Ton and, once again, they did a fantastic job. The staff is incredibly nice and know what they're doing, and the owner(?) showed me moth damage to my rug, without judgement, and treated and cleaned the rug. Note that they are very busy, and my three large rugs took about six weeks to be cleaned, but they told me that at drop-off, and they were accurate with their prediction. And I was able to address my moth problem while the rugs were off being cleaned. Bon Ton is a terrific local resource - great service, dependable, nice people.

We have used them for both cleaning and repair. Excellent! Would not go anywhere else. They have been around forever. I have never heard of Noor?

More than a decade ago a good friend recommended Bon Ton Rug Cleansers when I mentioned I was in need f having area rugs cleaned. It is, quite possibly, one of the very best recommendations I have ever received. They are simply the best. I have my rugs cleaned regularly and I marvel at the excellent work they do. I have 2 dogs - big drooly Great Pyrenees and today as we unrolled our freshly cleaned rugs we, once again, marveled at how they look brand new.

Have had several large orientals cleaned and repaired here. They did a great job at a good price and got it done quickly. Wonderful people to work with!

Like the first reviewer, I have not been to Bon-Ton Rug Cleaners, so can't rate their services by my first hand experience. However, Bon-Ton is widely known as one of the best rug cleaning companies in the entire country, and is run by a family that is very kowledgeable about rugs and is highly regarded in the rug cleaning industry. I have referred them to several friends and customers that relocated to the Boston area, and all have been thrilled with the service they've received from the team at Bon-Ton. If you have a rug that you really care about, you won't regret having it cleaned at Bon-Ton.

Great experience with Bon Ton back in February. I took a large wool rug that had been soaked in a flood. It hadn't been cleaned in the 10 years I'd owned it. Got a great education on my rug as well as really good service. And they were very accommodating, when, after it was ready, I needed them to hold on to it until I was in my new place.

Disaster! Wish I could give them NO stars but that's not an option. I took in two small area rugs for cleaning--both nice wool rugs. When I picked them up the one that was red and off-white had turned into rust and beige and the lining was coming off and looked dirty! When I complained the owner said "That always happens with those kinds of rugs. Didn't anyone tell you?" Duh, NO!

Do you think I would have left them if they did? The other one, which I purchased from Anthropologie, came through OK color-wise but, again, the lining looked like they had soaked it in a mud puddle! I left the small one there so they could see what they could do I doubt if I will go back for it. And they gave me a refund. But it's certainly not worth risking good rugs to these people. We had used them many years ago and they were great. Boy, have things changed!

Great job cleaning and repairing my oriental rug. The rug had been in storage for three years; before that, it endured about 7 years of cat hair, dirt, Guinness stains, etc. They got out all the stains and repaired the fringe; I've never seen it looking so beautiful. Highly recommended.

I entrusted Bon Ton to clean my grandparents' $10k+ Persian rug. It came back good as new. Every stain was gone and the rug looks incredible. Bon Ton has been in the game since the 50's I think, you can trust them to do a good job.

Here's the deal people: Bon Ton Rug has been run by the same family since 1901. Would you rather trust your family heirlooms or expensive rugs to some big corporation who doesn't care about quality control and can just write off any damage they cause, or a small family owned business that has been cleaning and repairing rugs for generations and who stands by their work?

They are hands down the best in the Boston area. Their prices are absolutely reasonable. Yes, it can be pricey when you have a large rug or several rugs cleaned at the same time. I can guarantee other places charge more. Besides, we're not talking about dry cleaning sweaters here! If you've ever been inside their plant, you'll see how much work is going into cleaning the rugs. My point is that Bon Ton is the best and I wouldn't trust my rugs to anyone else. Period.

I paid a small fortune to have my rug cleaned here. They took twice as long to clean my carpet as they originally promised and they gave it back with the colors bleeding all over the place. I spent hours manually scrubbing to get the colorbleed stains out. What a bad experience!