We began our family business with a genuine concern for our environment and the health of future generations. Today's consumer and commercial cleaning provides are full of harmful pollutants and toxins that not only contaminate our planet, they contaminate our homes and our health.
Reviews (6)
Christopher Z.
Aug 14, 2019
I recently moved to a neighborhood in Boston that AA does not service, which as a long-time, highly satisfied customer makes me very sad. So I figured it was time to finally post a review. After 9 years of using their service I can highly recommend AA as a wonderful company. Their 3-person team would arrive at my 2 bedroom condo every other week, and in 45 minutes or so clean it from one end to the other.
They were always careful with my personal items and did a thorough cleaning job. Occasionally, if there was some area that needed extra attention I could point it out to them and they would put in the extra effort to take care of it. In the 9 years I never had a day that they did not show up for the cleaning, and when I needed to change the date from time to time (sometimes on short notice) AA would always work with me to find a backup day. So, if you are looking for a top-notch cleaning company, AA if a great choice!
They were always careful with my personal items and did a thorough cleaning job. Occasionally, if there was some area that needed extra attention I could point it out to them and they would put in the extra effort to take care of it. In the 9 years I never had a day that they did not show up for the cleaning, and when I needed to change the date from time to time (sometimes on short notice) AA would always work with me to find a backup day. So, if you are looking for a top-notch cleaning company, AA if a great choice!
Chris B.
May 15, 2017
Marie M.
Feb 15, 2017
I don't know why it took us so long to hire cleaners! I have several roommates and often the cleaning responsibilities get lopsided over time, plus sometimes you just need a really deep clean. Having AAESC come monthly is one of the best decisions ever. The first time they came, they cleaned things that would never occur to us to clean, and it would never occur to us to clean it to that degree, and that would never occur to us that something could be so clean. Cleaning day is my favorite day of the month and I'm always so excited to come home.
I run around the house and ooh and ahh over everything and just revel in how amazing everything looks. Plus, I feel great about using AAESC not only because there are fewer chemicals in my home, but also reduced chemical exposure for the workers who are dealing with the products all day.
I run around the house and ooh and ahh over everything and just revel in how amazing everything looks. Plus, I feel great about using AAESC not only because there are fewer chemicals in my home, but also reduced chemical exposure for the workers who are dealing with the products all day.
Meaghan S.
Nov 29, 2014
What a nightmare. I hired AA because I have intense allergies to dust and we needed our house cleaned from top to bottom. I hired them on a monthly basis and was happy to see that they use environmentally friendly products. The first (and only time) that AA cleaners came the cleaning women were unable to get into my house and I was called away from a meeting to let them in. I'm not sure what the problem was as I was able to open the door immediately.
This alone was not a big deal and figured it was a matter of getting used to the new house. I came home to a seemly clean house until I looked closer and realized a number of basic things had not been done. Here is an excerpt of a letter to the owner: "There were a couple of things that could use some work so I wanted to address it with you so next time we're all on the same page.
I had expected that the oven was to be cleaned and unfortunately it wasn't - I was under the impression that oven and refrigerator cleaning happened during the first appointment. Is this correct? I also noticed that the bathroom sink was still significantly dirty behind the faucet handles and the kitchen counter was still dirty behind the toaster, knife block, spice rack, etc.
The toilet was cleaned but not thoroughly and there was still debris under the lip of the bowl which I cleaned when I got home. The hood of the stove was not dusted or cleaned so I cleaned that as well. And lastly the the lights over the bathroom sink were not dusted either so I took care of that. " My husband encouraged me to fire them right away but I didn't, I figured I would give them another chance, and the owner, Elizabeth was very nice and offered to have them come back and clean what they missed.
She never set a date with me for the cleaning and in the interim I found that a keepsake of a deceased family member had been broken and placed in such a way as to hide the break. I emailed Elizabeth to tell her a few minutes ago and had to fire AA. I cannot possibly work with a company that does such a poor job on the first appointment. I'm very very disappointed in this dishonest company.
They also only allow payment in cash (they said they have gotten burned before - well now I've been burned) for the first appointment and like a fool I didn't get a contract. I also run a small business and there is no way this would fly. I am looking forward to her response. I was going to wait to write a review until I heard back, but as an owner you are responsible for your employees actions and no amount of apology will change that they broke something irreplaceable and threw the broken piece away. AVOID.
This alone was not a big deal and figured it was a matter of getting used to the new house. I came home to a seemly clean house until I looked closer and realized a number of basic things had not been done. Here is an excerpt of a letter to the owner: "There were a couple of things that could use some work so I wanted to address it with you so next time we're all on the same page.
I had expected that the oven was to be cleaned and unfortunately it wasn't - I was under the impression that oven and refrigerator cleaning happened during the first appointment. Is this correct? I also noticed that the bathroom sink was still significantly dirty behind the faucet handles and the kitchen counter was still dirty behind the toaster, knife block, spice rack, etc.
The toilet was cleaned but not thoroughly and there was still debris under the lip of the bowl which I cleaned when I got home. The hood of the stove was not dusted or cleaned so I cleaned that as well. And lastly the the lights over the bathroom sink were not dusted either so I took care of that. " My husband encouraged me to fire them right away but I didn't, I figured I would give them another chance, and the owner, Elizabeth was very nice and offered to have them come back and clean what they missed.
She never set a date with me for the cleaning and in the interim I found that a keepsake of a deceased family member had been broken and placed in such a way as to hide the break. I emailed Elizabeth to tell her a few minutes ago and had to fire AA. I cannot possibly work with a company that does such a poor job on the first appointment. I'm very very disappointed in this dishonest company.
They also only allow payment in cash (they said they have gotten burned before - well now I've been burned) for the first appointment and like a fool I didn't get a contract. I also run a small business and there is no way this would fly. I am looking forward to her response. I was going to wait to write a review until I heard back, but as an owner you are responsible for your employees actions and no amount of apology will change that they broke something irreplaceable and threw the broken piece away. AVOID.
Mike S.
Oct 18, 2012
Its been a pleasure working with AAClean for the past 4 years - the only reason we're stopping is we're moving out of the area. They've always been extremely responsive over email, accommodating of changes to cleaning dates, and never any question as to their reliability. Cleanings are always very thorough and we've felt comfortable and trusting of the staff sent to our home. I'd definitely recommend them to others!
Micah W.
Jul 08, 2009
Three of our twelve cleanings this past year have resulted in damages. We've had a slightly bleached shower curtain, a bleached towel and a broken toothbrush holder. And the shower is starting to turn colors because either a) they aren't scrubbing super hard or b) the bleach they are using isn't very strong. Just strong enough to bleach our bathroom wares. I'm not 100% on these guys any longer. But for now, it's still easier than looking for another environmentally friendly cleaner who shows up in a Prius.
