Desimone Carpet Cleaning & Service

Very bad experience. I had an appointment set and they didn't show up. I called them 20-30 minutes after the scheduled appointment and no one answered. The owner called me back immediately and I reminded him that we had an appointment. He started to yell at me - he told me Comcast has a three hour window and he's only 20 minutes late. I was shocked!

A simple "I'm sorry we're running late and I didn't call but please expect us at." would have been great. He told me he wasn't interested in my business because he didn't like my tone. I'm not sure what's going on with this business but I wish I had paid attention to the review dates. He continued to yell and belittle me so I ended the call. My advice is to keep looking.

I love these guys. Joe and David have now done 3 jobs for us. They cleaned out 2 rentals that we lived in. They also were able to clean out stains on 8 white upholstered chairs that we have. They cleaned out 3 bedrooms in the house we now own. The pricing was very fair for all 3 jobs. Joe and David arrive on time for estimates and jobs. I even remember the first time that Joe came to one of our jobs, he called and asked if it would be okay if he was a bit late owed to having to take care of a matter for his kid.

And I said no problem and he was not more than 30 minutes after our scheduled time. He was very apologetic and having kids myself-- I totally understood. He was fantastic about calling in advance. These guys are courteous and professional. Highly recommended.

Highly recommend! Very professional and did an excellent job. I referred to all my neighbors and will definitely use again.

DeSimone Carpet Cleaning always does an amazing job cleaning our carpets! Joe arrives on time, shows respect for our property and gets the stains out. What more could you want?

We have used Desimone Carpet Cleaning for our Commercial offices. They do a great job, they are reasonable, and we feel confident in their work, reliability and honesty. Great service!

Joe cleans my carpet every 6 months at least, has been since 2002; he does a FANTASTIC job every single time. He is very knowledgeable on stains and what to use to get the stains out (with 2 kids and pets, we have stains!) I have recommend DeSimone Carpet Cleaning to all of my friends and none have been disappointed. Need an amazing carpet cleaner? Call DCCS!

Professional service: AWESOME! Integrity: couldn't ask for more! Quality: cleaner than new! Price: VERY reasonable We called DeSimone Carpet Cleaning and our carpets were cleaned above our expectations (and we have High expectations). We have 5 kids so you can only imagine what the "kids drag in"! My wife was especially impressed because there were grease stains, blood stains, wine stains, and whatever the kids track in from the yard outside.

We have children susceptible to allergies from dust and animals.and yes! Joe got it all. We've used DeSimone's over 5 times and pray they never leave the area. We truly appreciate the honest personable service. THANK YOU SO MUCH JOE!

Let me start by saying I have 3 kids and live with 2 other adults besides me. When I called Joe for an appointment, I made it clear that he'd be very disappointed when he left because my carpet would never be clean again despite his best efforts. He accepted the challenge and promptly visited my home and saw the food, dirt, wine, blood, gum and other random stains on my carpet!

He was quite positive that it'd look 'as good as new'. When he was finished, I was extremely shocked to find that It looked BETTER than when I moved in! Every stain that I had wrote off as impossible was never to be found again! I've had Joe out 2 times since then. Not because the stains returned but because the carpet looks so perfect after Joe finishes them that I'm now addicted! I'll NEVER use another carpet cleaning company no matter where I live. Joe was extremely prompt, very professional and truly the best carpet cleaning company in the Bay Area!

I have had Joe the owner clean my carpets twice now and have been impressed each time. The cost was reasonable and the he was vert attentive to the house and carpet. I have a large labrador who gets eveything dirty and Joe is able to make the place look new everytime!

He does a great job cleaning our carpets. We have two cats, one who drags in live animals and plays with their bodies, the other who is a compulsive eater of grass and likes to come into the carpeted area of the house to yak, so needless to say we get our carpets cleaned often. DeSimone Carpet Cleaning is the only company we trust. He is professional, timely, and a great value. The equipment and method he uses seems to get all of our stains out without them coming back. We definitely recommend them to anyone in the tri-valley area.