The concept is simple, treat people right. Through remarkable communication, advocating for our clients, and leading proactively in every aspect of our projects, we create lifelong customers, the foundation of our company.
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After years of dealing with over-priced HVAC companies with little to no customer service, the ownership at ProServe Home Solutions realized the need for a reliable, customer service centered HVAC company with fair pricing. Through strategic and tedious planning, ProServe Heating & Air Conditioning was born.
Reviews (10)
Rob B.
Jun 18, 2022
Bre Riso
May 14, 2021
Mary A.
Mar 07, 2021
ProServe was a wonderful company to work with for our first big home renovation project. They communicated at every point along the way, set clear expectations for what to expect and professionally handled the little things you just can't predict when remodeling a major room in your home. They worked within our budget and we are thrilled with our new kitchen. We plan to work with them on future home projects.
Janice F.
May 26, 2020
We hired ProServe to restore our home after a catastrophic plumbing event - we replaced an entire floor of wood flooring, installed new plumbing and HVAC for a 3 story home. As a designer, great communication, attention to detail, staying in budget and on schedule is important. The ProServe team and Sunny, my project manager, went above and beyond and made sure we were completely satisfied with the results. I would recommend them 100% and will be a repeat client for sure! Thanks ProServe!
John McKee
Apr 02, 2020
Kevin
Mar 22, 2020
We did a small bathroom renovation and HVAC work (rerouting vents, fixing floors, etc). It's my first house so I don't have anything to compare them to but my major concern with getting a house that needed a little work was with regards to contractors and their communication, sticking to timelines, final pricing vs. initial estimates, etc. I'll say I was extremely impressed and pleased with ProServe.
They kept to their prices exactly on point with the estimate (overages were stuff I specifically wanted or approved -- e.g. necessary repairs after things were found when taking out walls or things I added after the project was started). So if they tell you it'll cost $xx that's what you'll be paying with at most small adjustments depending on what is found after the demo.
Before the project is started and you sign any forms they bring people out to get all the costs before you start the work. So I'd say that's the biggest advantage: you'll know exactly what you're getting and how much it'll cost before you start. Again my biggest fear was a contractor coming in and saying "oh that'll cost xyz" but then finding out that after they start it'll cost 2x as much.
With ProServe you absolutely will not have to worry about that. My project was small and took a few weeks and stretched out slightly because of weather issues but overall kept to the schedule. The communication was top notch though I wish the exact process of how the pricing/payments will be communicated was a little clearer in the beginning as this would have saved some stress.
Overall highly recommended contractors who can do basically any project you want (no matter how big or small) and you'll get a fair price (in my opinion) with good communication that will be done in a timely fashion (within reason of course!). Definitely recommended!
They kept to their prices exactly on point with the estimate (overages were stuff I specifically wanted or approved -- e.g. necessary repairs after things were found when taking out walls or things I added after the project was started). So if they tell you it'll cost $xx that's what you'll be paying with at most small adjustments depending on what is found after the demo.
Before the project is started and you sign any forms they bring people out to get all the costs before you start the work. So I'd say that's the biggest advantage: you'll know exactly what you're getting and how much it'll cost before you start. Again my biggest fear was a contractor coming in and saying "oh that'll cost xyz" but then finding out that after they start it'll cost 2x as much.
With ProServe you absolutely will not have to worry about that. My project was small and took a few weeks and stretched out slightly because of weather issues but overall kept to the schedule. The communication was top notch though I wish the exact process of how the pricing/payments will be communicated was a little clearer in the beginning as this would have saved some stress.
Overall highly recommended contractors who can do basically any project you want (no matter how big or small) and you'll get a fair price (in my opinion) with good communication that will be done in a timely fashion (within reason of course!). Definitely recommended!
Jennifer F.
Mar 17, 2020
I had a rental house that I decided to sale. ProServe helped ready the house for listing (new paint, new carpet, repairs in the bathroom) and did a great job. They were flexible and worked with me on timing to get the work done as soon as possible after the tenant moved out. They were very professional, communicative, attentive to detail, and the house looked fantastic.
Debbie St John
Feb 06, 2020
The task of selecting a contractor is daunting. We hit the jackpot with ProServe Home Solutions! Located in Roswell, they are qualified to do home construction, improvements, repairs, or updates! They were prompt to respond to our initial call, gave us a fair and competitive quote, provided a project manager to oversee the entire job, and completed the job when promised.
The quality of work was exceptional, indicative of a company that takes pride in their work! We will be calling on ProServe Home Solutions for any home improvements in the future!
The quality of work was exceptional, indicative of a company that takes pride in their work! We will be calling on ProServe Home Solutions for any home improvements in the future!
Robert Rodebaugh
Oct 30, 2019
Chad Flolo
Oct 28, 2019
I had ProServe replace my front & Back porches. They were patient through the estimate process as we took a while to make the final call. Once we approved the job, they worked well to get it done. The communication was top notch and they resolved all issues prior to taking final payment. I recommend ProServe!