Chemical Dry By Northside

Tristan was very diligent with the cleaning of my area rugs. He was great. Service: Area rug cleaning

I highly recommend Chem-Dry Atlanta. The Tech Ricky that came out was very professional, used Covid safety precautions, friendly and knowledgeable about the chemicals. He was reassuring that the chemicals are safe for my baby yorkies and fiance that has asthma. He did an amazing job on the carpet, looks new! Thank you Chem- Dry Atlanta & Ricky Sandra Meadows

Ricky did a great job steam cleaning and sealing my kitchen tile floor. It looks brand new! I'll use your services again.

Bryan was professional, knowledgeable and courteous. I had a bad pet accident (pet owners you know the one - that yellow bile, oily and thick - yuck!) that was sure to stain. While tricky to find the right ChemDry that services my area, I am glad I stuck with it. My regular carpet cleaner was booked out for a week. But Bryan came within a few hours and took care of the stain!

Our tech, a gentleman called Bryan, texted me half an hour before his arrival with an ETA that was within the time frame I had been given. He was pleasant and polite, answered my questions, added a service I wanted but had forgotten to ask for, was accommodating and worked quickly and efficiently. He did a great job. Service: General carpet cleaning

The technician that came out was very professional and very informative! The technician also notified me by phone when he was arriving and he was right on time! I would definitely recommend that technician and the company to friends and family for their future carpet cleaning needs! Services: Carpet steam cleaning, Pet stain & odor removal

In addition to excellent professional service, the tech and office manager provide caring and compassionate customer support. Looking forward to having Chem-Dry come back as needed! Services: Pet stain & odor removal, General carpet cleaning, Area rug cleaning

Hired chem-dry to steam clean our carpets and use their PURT system in 3 of our rooms. It is now 36 hours later and the urine stains are still there and the process has seemed to actually make the smell more pronounced. We paid $356 for 3 rooms and are very disappointed in the results.

I've been a customer of Chem-Dry Atlanta for a while now. They never disappoint. The technicians I've had are always professional, polite, knowledgeable, and are genuinely excited about what they do. I had my carpets cleaned yesterday and the technician, Michael, did an excellent job! There were a couple of problem areas on my carpet from general wear-and-tear and urine stain/odor left by my small dog.

After Michael finished with the cleaning, urine treatment and protection application, my carpet looks practically new and the big thing - no urine odor! Thanks Chem-Dry Atlanta! You will alway be my go-to carpet cleaning company!

I don't leave reviews often but feel that others could benefit from my experience. I am only stating exactly what happened and sharing photos of the work and others can make their own judgement. I originally reached out to Citrus Fresh Carpet Cleaning to clean my sectional sofa. The technician came by, inspected my couch and told me he could not perform the work because it is a cotton blend material and water would ruin the fabric.

He recommended I reach out to ChemDry. I reached out to ChemDry, explaining my experience with Citrus Fresh and verified that they have the tools to clean this type of material with no water and I was informed by the Office Manager, Solybeth, that they could. The technician arrived early and was very friendly. I explained to him why the other company wouldn't attempt our couch and he assured me it would be fine, but we might not get the stains out.

I told him that was fine as long as his methods don't ruin my couch. I left him to his business and when he was done, he said it would look a lot better when it's dry. It's been a couple of weeks and my couch cushions are ruined. He used water which he should not have used. The original stains are hardly visible, but the cushion color completely changed from cream to black/green.

I have included photos. The small cushions dried to normal color and you can see the large cushions did not. I will say, someone from Chem-Dry tried to call me once after I emailed them. I returned the call, but did not receive any calls back. As I mentioned to them in my email, I'm not sharing this information looking for a refund. The damage is done and the $200 is nothing compared to the cost of replacing my couch. I simply want to share with them so they can learn from it and share with others who may be looking for upholstery services so they can make their own conclusions.

This is not my first time using Chem-dry and they only get better and better. My technician was polite and knowledgeable. I've had many other companies to clean my carpets before but once I found Chem-dry I decided not to go anywhere else. The owners are engaged and thankful for the opportunity to gain our business. I was scheduled right before Covid-19 hit Georgia and then had to be rescheduled. I couldn't wait to receive the cleaning. I'm glad they're back on track and I hope they are in business a long time so I can benefit from such a great team.

Very disappointed in the cleaning they performed. They removed about 50% of the soil from the traffic paths and the carpets were way too wet when they finished. Its taking over 24 hours to dry, not 2 or 3 hours. I would have written off the carpets as a lost cause, except our own Bissell carpet cleaner got out what they left. I was just hoping that I could give myself a break and not have to do it myself. I gave an extra star because the gentleman that came out was nice and on time.

Got my carpets cleaned today by ChemDry of Atlanta. And they are soaking wet. I touched the carpet lightly and my hand is wet. That's not what I have experienced in the past. I have been getting carpets cleaned by them for the last 5 years. This is the first time my carpets feel so wet as if they were steam cleaned. I called the office and they agreed that the carpet shouldn't feel this wet. Unfortunately, I didn't get a chance to walk around my carpets before the technician left but I would highly recommend doing that. I am not going back to them. Steam cleaning is much cheaper and i get the feeling that they took my business for granted by doing a cheaper service.

I used Chem-Dry several years ago and thought their service was wonderful. After using another service for my tiny condo for several years, I called them again recently. My carpet looks better than ever in the past four years. Love the smell of the sanitizer. Dan arrived on time and was very pleasant. Will be sure to call them again the next time I want to have my carpet cleaned.

Excellent service. Paul was very professional and on time. The staff was very helpful to fit me in the schedule on very short notice. My carpets look new!

This is the original Chem-Dry in Atlanta and they really know what they're about when it comes to cleaning oriental rugs. They have a rug pit system, a dusting system and drying to properly clean and deodorize and dry oriental rugs. You don't want to let just anyone clean valuable rugs, that's why I use Atlanta Chem-Dry to clean rugs for me. If the dog peed on it, it needs more than just a topical cleaning, so they really get the urine out and the smell GONE! Best place to call when you need your rugs cleaned!

Excellent service and customer service! Ask for Ross. he is super! : I would definitely recommend.

I had a chair cleaned today, 30 years old with a lot of sentimental value, it looks almost brand new. It was stained while moving, but now it is clean and perfect. They were quick and professional. I would definitely use them again!

This review is overdue for excellent upholstery cleaning services in July 2012. I needed the work done quickly and they happily scheduled the service for the next day. They arrived on time, worked quickly and did an excellent job. They also honored an internet coupon that I had seen. I was very pleased with the work and will use them again.