We hold high standards and don't cut corners for any cleaning or restoration service. We have certified restoration professionals, cleaning experts, carpet cleaners, floor cleaners, janitorial services, commercial cleaners, and disinfection experts ready to help you. Our locally owned company has had over 65+ years of cleaning experience. We have completed over 35,000 cleaning jobs in Southwest Michigan.
We're here to say, we have seen it all, and we know how to deep clean almost any situation. When it comes to your home or place of business, we know quality and experience are two important factors we picking a restoration company.
We're here to say, we have seen it all, and we know how to deep clean almost any situation. When it comes to your home or place of business, we know quality and experience are two important factors we picking a restoration company.
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ServiceMaster of Kalamazoo was started in 1953 as one of the earliest franchises in North America. We are proud to have been serving our customers in Kalamazoo, Michigan for over 60 years. In 1981, Tom Little purchased ServiceMaster of Kalamazoo, and in 2011 celebrated his 30th year as owner of SMKazoo.
We understand some people are capable of restoring their own home or business. If this sounds like you, please let us know, and we'll customize a water restoration plan just for you! Please know: Water is not forgiving and will make you pay for any delays in mitigation. Irreversible damage can occur to carpets, carpet padding, sheetrock, and other building materials if the damage is not addressed quickly.
The best time to start the fire recovery process is within the first 24 to 48 hours of the fire damage. This time frame is known as the "golden hours" of recovery, and we will be able to recover as much of the property as possible. This is because the acidity levels of soot and smoke residues cause quick deterioration and corrosion of the structure and affected contents.
There is not one "fix all" odor removal technique. Different types of odors require different cleaning processes, chemicals, and equipment. Our experts know exactly how to rid odors for good. Anyone can deodorize, but that's not an effective solution for the long run. Instead, we first address the root of the problem, and then we can choose the best processes and equipment to to get rid of the odor for good. We have expert technicians, processes, and top-of-the-line equipment. Work was done well and quickly.
Reviews (10)
Monique Dixon
May 31, 2022
Terrible horrifying I had a flood in my basement two weeks ago called Servicemaster in and no one has showed up my insurance claim number was given and no one has showed up I end up throwing out a living room set shoes clothes carpet appliances my furnace isn't working no one even showed up from ServiceMaster to give me an estimate my insurance company contacted them 3 times, no one still never showed up, the worst experience of my life I wouldn't recommend service master. No at ALL Unsatisfied very unsatisfied
Felicia Belden
May 13, 2022
Fabulous. It's the one word that comes to mind when I think of Service Master Kalamazoo. Matthew Faulk was our commercial rep and he was outstanding. From customer service to after care follow ups. I highly recommend using Matthew for all your commercial needs! The crew was amazing as well! Mike communicated and got the job done in the window we had. Thank you, Service Master Kalamazoo! You have a fabulous team and we will be returning clients! Picture attached of test spot. Crazy difference! The floor looks new!
L. K. Lark
Feb 16, 2022
Cindy Miller
Jan 29, 2022
Linda DeVries
Jun 06, 2021
The employees of Service Master were very knowledgeable considerate, pleasant, and worked with us, letting us know every step of the way what they were doing and explaining why it was necessary. They worked with each other in a way that exhibited expertise and confidence. If you ever have a need for Service Master you will not be disappointed.
Joe Richards Souler
Jan 21, 2021
The cleaning was excellent, it was of my father's house after his passing. There were a lot of reasons why we were not able to do this ourselves and needed to hire them. I asked the crew to please set aside anything that was of value, and listed a few specific items we were unable to locate. I came back after the first day and day saw a great collection of items sweet off to the side.
A lot of antique items we did, and did not know about. I came back the next day after they'd completed the job and it was all gone. I dug through the 30 yard dumpster we had to order and found nothing, everything they had set aside was gone.
A lot of antique items we did, and did not know about. I came back the next day after they'd completed the job and it was all gone. I dug through the 30 yard dumpster we had to order and found nothing, everything they had set aside was gone.
Erin Urka
Nov 28, 2020
I sent a request for a free quote and heard back within a couple hours. Kip was extremely helpful, informative and personable. He went out that day to take a look at a problem area in the house and put all my worries to rest. I highly recommend using this company! Services: Mold inspection, Water damage-related mold removal
Jason Anderson
Nov 07, 2019
Our dog got sick in the basement leaving vomit, diarrhea, and blood (our dog is now better by the way) and I needed someone to take care of the carpets ASAP. Service Master of Kalamazoo went out of their way to get to us same day even though they were short on staff. When they left our basement was free from any stains (even the blood). Super friendly staff too. I understand they are known more for commercial cleaning but I'd highly recommend them for any residential cleaning. Great experience.
Judy Clark
May 27, 2019
Service Master came to our new home to clean our carpets and were professional, on time and efficient. When a week later a "pet urine" smell continued to persist they came back and did a deep clean in that room at no additional charge. We did end up having to replace that flooring but Service Master did all that was possible to prevent our having the additional expense. I would definitely use them again and highly recommend them.
Mr. V.
Mar 18, 2018
Mike, our service person, did a great job. Arrived right on time, used various means to protect our property while he did his work, and our carpet looks great. We thought there were some stains he would not be able to eliminate but he got them out. He was very professional, explained things well and was easy to talk to.