Evans Vacuum Cleaner

I came to Evan's because I was tired of buying a new vacuum every year or two and seeing them consistently breakdown or lose effectiveness. I figured a place that repaired them would have the best knowledge of which are the best, and are in for repair the least. Jon Evans was there at the shop to help me and his knowledge was extensive. Like all things in life, you get what you pay for.

Although more expensive than run of the mill popular vacuums, the quality is overwhelmingly apparent. We have been able to get to and clean dust and dirt from our house that's been there for years. The cheap vacuum just won't cut it for us anymore! Thanks Jon!

I purchased Miele from them a little over a year ago. The auto. rewind for the cord stopped working on the machine. I suspected my dog may have had something to do with this. I took the machine in just before Christmas one morning and as I was dropping it off the owner stated "it looks like you're a man that needs his vacuum quickly". With that said he asked if I could come back later that afternoon to pick it up! Amazon is spoiling us with next day free prime shipping, but same day service on a vacuum repair is unheard of.

I went back later that day to retrieve my machine. In addition to replacing the auto rewind cord mechanism, they also complete serviced the unit. They did confirm my suspicion of my dog "marking" the machine as his, but still covered under warranty. When I purchased the machine I had done my research on best vacuums and Miele was always a top hit. If you are looking for a high quality machine with amazing suction and super quiet operation highly visiting Evans Vacuum to check out the Miele line.

Manager is the best. I rolled in to get belts and bags for my vacuum cleaner. He helped me at the car to bring in shop and put on the belts gratis. Came home and machine did not feel right. Called back, and he came out to house to pick up and bring back to shop. Found that it was the brush and replaced it. Brought back to house and no charge. This is a person who goes above and beyond with service. I highly recommend Evans for. all your needs to include new units. Cudos to you

The Evans staff were incredibly accommodating while I n-taking my vacuum, open about what to expect about their process, and up-front about the assessment, costs, service fees, and timelines. To beat all that, the total bill was shockingly below what I predicted prior to drop- off. Highly recommend them.

Very friendly and knowledgeable! Took a Kirby in for a replacement belt. Paul showed me the belt was installed correctly. He corrected the belt install and it is working again. Great customer service!

I own a residential cleaning company in the area, and due to some unfortunate circumstances I had to find a new vacuum repair shop. Based off other reviews I thought I'd give Evans a chance, thought the repairs would be done right and I wouldn't have to worry. I brought in several power heads to be repaired, only to get a call a day later from Evans telling me they wouldn't be able to repair them bc the vacuums had been discontinued, but that they had some other great vacuums they could sell me.

I was shocked to hear the vacuums had been discontinued so I reached out to my rep to confirm it. She confirmed my suspicions that Evans was not being honest with what they were telling me. Unfortunately for them, they lost out on a good customer, as I'm having to repair many vacuums throughout the year. I don't recommend this company at all

Second time took in for repair of a roller brush for a Dyson. After 4 months broke again and said would have to bring it in again for a third time. He stated may not have been the brush. However they were quick to sell me 2 brushes thus far without looking at machine second time when I had told Paul this was second time bringing it in. He said it is "probably the way I vacuum". Thank you for your time Paul.

I bought my Riccar vacuum from Evans 10 years ago and it's still going strong. It's been the best vacuum! The people at Evans are so friendly and have taken great care of me. They even serviced my Riccar in one day so I wouldn't be without my vacuum. I will be a lifetime customer!

Great service. Crystal is the best. She always greets me with a smile and provides fast and friendly service. I have two large dogs which present a challenge for most vacuums. I have made several trips for different issues. Every time I go to Evans, I leave happy. I highly recommend the Camp Bowie location of Evans Vacuums.

I wish every repair company in my life was as helpful as I find Evans vacuum to be. Crystal helped me today and she is very representative of the other employees there. I have always found them courteous and very professional. They are committed to excellence. And, I've used them for the last 8 years.