A comfortable choice for West County, Trusty Maid Service takes pride in being the Maid Service You Can Trust! Our approach is friendly and humble with all clients. We take time to listen and understand your needs, accepting only work that we believe will meet or exceed your expectations. Trusty Maid Service always strives to live up to our legal company name, Trustworthy Services, LLC. Most of our services are provided in Chesterfield, Town and Country, Creve Coeur, Ballwin, Ellisville and Grover. Some clients are in Kirkwood, Ladue, and St. Charles.
Services
David brought two decades of healthcare management experience to this local start-up business. Most of the day-to-day operations are managed by David and numerous dedicated staff who have been with Trusty Maid Service for years. Michele has a full-time position with a West County Hospital, but makes a contribution as VP of Marketing.
We take a humble approach to this industry. The difficult part of what we do is having the perseverance to select and retain only the best staff and the management expertise to keep them pleasant and productive. Any cleaning company that thrives over the long term is probably getting this part of the business right.
Honoring our Own Two Trusty Maid Service employees were recognized in April for their military service. For several years we have been hopeful of receiving applications from those who have provided military service to their country. Fortunately, we have added two. Our Way of Giving Back Trusty Maid Service is pledging three percent of income to charity. The charity of choice for 2019 is the St. Louis Food Pantry.
Reviews (7)
Matt Schade
Oct 07, 2021
David Robnak
Jun 05, 2020
We have been using Trusty Maid service for over 20 years. What I really like about them is I have had the same two people come to clean for over 15 years. You don't constantly get new people showing up at your house, so they know what we need and want in the cleaning job. I have never had them miss a date. Their employees are extremely nice and easy to work with.
They do a great job, and don't mind cleaning our house with four cats running around. They bring all of their own supplies, and rarely raise their rates charged. We completely trust their employees Sue and Michelle so much that many times we leave the house before they are done cleaning, and ask them to lock up the house for us. Before Trusty Maid we had tried two other people with too much drama, terrible cleaning job, or they would always miss. I would highly recommend Trusty Maid if you are looking for someone to clean your house well that is dependable and insured.
They do a great job, and don't mind cleaning our house with four cats running around. They bring all of their own supplies, and rarely raise their rates charged. We completely trust their employees Sue and Michelle so much that many times we leave the house before they are done cleaning, and ask them to lock up the house for us. Before Trusty Maid we had tried two other people with too much drama, terrible cleaning job, or they would always miss. I would highly recommend Trusty Maid if you are looking for someone to clean your house well that is dependable and insured.
Lisa Potter
Mar 06, 2020
Mark Andrew
Feb 05, 2020
J. L.
Jan 23, 2020
I've had the company for a few years with pretty much the same team. Recently they have switched girls on me multiple times. My last team was horrible. They were 90 minutes late with no phone call, were dressed unprofessional and smelled like marijuana. They took about 2.5 hours to clean my 1200 square foot home and I assumed they did a good job because they were there so long.
I was wrong, the house looked like it did when they came. Floors were streaky and the shower was still dirty. I was very disappointed. I'll give them another try but if this happens again I will cancel and try another company.
I was wrong, the house looked like it did when they came. Floors were streaky and the shower was still dirty. I was very disappointed. I'll give them another try but if this happens again I will cancel and try another company.
Peggy B.
Jan 23, 2020
I spoke with Tammy and we agreed upon the price and time of 2 people for 2hrs from 11am-1pm. They called around 10am and wanted to come earlier. Unfortunately that wasn't the time of our appointment and wasn't able to take off work to accommodate. But was able to be there at our agreed upon time. They showed up after 12:00. One of the workers had to leave at 1:00 and the other girl finished at 2:45pm.
They did a great job and that's why we tipped them over 25%. My disappointment is the fact that they didn't take into consideration our time. We agreed upon 2 workers for 2 hours so that we could get back to our job but instead had to take off additional time from work. Again they did a great job but I don't think that is a very professional way of running a company.
I will not recommend them because when I brought it to Tammy & David's attention they said too bad we did the job. In other words they really don't care about the customer just getting paid. I sure hope David treats his employees with more respect than his customers.
They did a great job and that's why we tipped them over 25%. My disappointment is the fact that they didn't take into consideration our time. We agreed upon 2 workers for 2 hours so that we could get back to our job but instead had to take off additional time from work. Again they did a great job but I don't think that is a very professional way of running a company.
I will not recommend them because when I brought it to Tammy & David's attention they said too bad we did the job. In other words they really don't care about the customer just getting paid. I sure hope David treats his employees with more respect than his customers.
Carolyn A. Beauchamp
Jan 06, 2020
