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The Rug Expert When you call The Rug Expert, you get an IICRC certified: Master Cleaner, Master Restorer, and Senior Carpet Inspector. I'll give you expert (no nonsense) advice to any cleaning, restoration, or inspection problem you may have. In the San Francisco Bay Area in California, call me. I extract all the dirt, grime & debris of 100% of your carpet yarns.

I don't just buff the surface like some bonnet or carbonation methods (Dry-Chemical Systems) do. With My cleaning process, your carpets and rugs will stay cleaner longer because I extract all the dirt & debris.
Services
If this is the type of Carpet cleaning you want, I invite you to try The Rug Expert Right Now! You'll be glad you did! How I Will Get You The Best Results. First you and I will evaluate your carpets needs. Then we'll decide what will be the best approach and why! You'll know up front what I can and can't do!
I'll Help You Avoid the Headaches of Maintaining Your Tile & Grout Tired of your dirty tile and grout? Do you feel like keeping it clean is a losing battle? I offer tile and grout cleaning and sealing services that will restore your tile and grout back to its original beauty. Mopping and scrubbing alone does not improve the appearance of your tile and grout.
Your IICRC Certified Odor Control Technician, from The Rug Expert, can remove odors caused by pets, smoke, and organic matter. The first step in removing urine odor is to locate all affected areas. This can be tricky because pets will urinate behind furniture, under furniture, and even on furniture.
I'm an IICRC Certified: Master Textile Cleaner, The highest level of expertise in the industry. There are such things as permanent stains that nobody can remove, not even me, but I'll try to point those out to you and offer an alternative. If you're not happy with my cleaning just call and I'll re-clean the area again for free.
Reviews (29)
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Mml M.
Jun 14, 2022
Randy did a fantastic job ~ Our rug and furniture looks brand new. I'll certainly call him again!
Linsie
May 30, 2022
One of my cats had an 'accident' (pee) on our stunning very valuable Mid-Century rug. The rug experts did a fantastic job to get rid of the smell, the stain and treated the vintage rug with the greatest respect and understanding. Pick up and delivery and a friendly smile - all included.
Lyndall Noonan
Mar 24, 2022
Such a great service. The rugs came up better than new. I would highly recommend these guys. Service: Area rug cleaning
Chuck J.
Feb 11, 2022
Randy was on-time, efficient and covid-safe. My rugs look great after his work and I'll certainly use him the next time they are dirty.
Jane Nicholls
Jan 06, 2022
Ali picked up our 20-year-old rug (contactless) and returned it about a week later returned it and it was like a brand new rug. Thrilled with the result and the service. Thank you! Service: Area rug cleaning
Emily Pezzotti
Nov 07, 2021
Excellent service. Beautiful repair and cleaning of antique rug. Highly recommend. Service: Area rug cleaning
Ramya I.
Oct 13, 2021
Randy is responsive and always does a fantastic job of cleaning our carpets and sofas. He even deep cleaned our brick kitchen floor last time and it looks like new. He follows all COVID-19 protocols and is careful about minimizing risk. Would highly recommend.
Nelly B.
Jun 22, 2021
Very responsive and caring service! Ali and his team ensured our white rug was pristinely cleaned. We will definitely continue to use this service! Service: Area rug cleaning
Steve Marshall
Jun 16, 2021
The Rug Experts repaired and cleaned my silk/cashmere rug. They were efficient, prompt and professional. The work was of a high standard and my beautiful rug looks like it did when I bought it 10 years ago. Service: Area rug cleaning
Patricia Foertsch
Jun 15, 2021
The carpets were treated with great care and the service was very friendly and conscientious. I was very happy with the cleaning and repair job. Service: General carpet cleaning
Pedro Finch
Jan 08, 2021
Bought some amazing rugs from here. Also cleaned a few of my current rugs and the quality of the washing was amazing. They look brand new!
J. B.
Aug 29, 2020
Rande is a rockstar: He's responsive, fast, trustworthy, reliable, and thorough. Also, he's a literal rockstar and has the guitar chops to prove it. :
C. D.
May 21, 2020
I'm very thankful for the excellent and professional job at all levels. I had professional handwashing/cleaning done to both of my rugs. Lovely family business, lifetime of experience, meticulous, eye for detail, and hard working individuals who really care about what they do. Thank you Ali.
Brenda A.
Mar 09, 2020
Why a 5 star review for a business I didn't hire? Unfortunately because I live in a tower on a high floor, it would have been too difficult (and too expensive) to get the equipment into my apartment. However, the man I spoke with was kind enough to give me very specific advice on how to treat the rug myself. He really didn't have to do that.

This company clearly goes above and beyond to help people, even if they're not making money from it. If I ever live on a lower floor, I will absolutely hire them for all of my rug cleaning needs. Their customer service is amazing!
Rhonda B.
Dec 06, 2019
Rande is professional and courteous. He is clearly knowledgable about all the various types of carpeting & upholstery. Our dirty, matted, worn down 10 year old carpet is now fluffy and clean, appearing as if it is new once again & even better yet, there is no chemically smell post the cleaning. Excellent work done for a very reasonable price!
Jason C.
Oct 29, 2019
Prompt, efficient, thorough. Incredible work! Rande deep cleaned our dirty carpet. Amazing results! The last time it was cleaned was over six years ago. Apparently the soapsuds from previous cleaner hadn't been thoroughly cleared. Thus, oils were binding to the soap residue. Rande educated us on optimal carpet care and his attention to detail is Extraordinary. Highly recommended. Try to book at least 2 weeks in advance. It's worth the wait!
Violet S.
Sep 04, 2019
Rande came to clean our Article couch that has seen better days and he finished the job quickly. He removed a red wine stain and gave us some tips on how to clean it in the future. If it's a man made material, use hydrogen peroxide, y'all! We happily paid the $240 fee - which was cheaper than some of the other competitors - and we have an almost brand new couch! Highly recommend this company for your upholstery steam cleaning needs.
Berto & Apos S. W.
Aug 16, 2019
Good service, easy to communicate, reasonably priced. Would suggest! Carpet came out brand new, no residue and smelling great.
Jessica Z.
Apr 12, 2019
Rande is a really standup guy! We had a bunch of stubborn milk stains from our toddler twins. Turns out they were so stubborn that they didn't come out so Rande gave us a refund. If we had more reasonable cleaning needs I would definitely call Rande again!
Kelly H.
Jan 06, 2019
Randy is honest and kept his promise. I still can't get rid of the old pet urine stain on wool rugs. But other two rugs look like new again. Randy also gave me some tips how to clean pets urine when it is still new. Overall great experience.
Jessica E.
Sep 20, 2018
Wanted to get some upholstered furniture and a couple area rugs cleaned after we moved. Called Rande and he was able to come out the following week. Showed up on time and even called ahead to let me know he was on the way; and man did he do a GREAT job! We had one rug that was grey and white when we bought it, but after a few years of being in the same house as a large dog, mostly looked all grey. Rande made it look good as new!

He was fast, efficient, and very reasonably priced! He also made sure to make us aware of the "safety hazards" of cleaning our area rugs that were over tile floor- the slippage we might experience when walking on them while still wet and then walking on the tile. He even left us booties to help mitigate that issue! Can't recommend enough and will definitely use him in the future!
Christine W.
Jul 25, 2018
Rande was incredibly professional and efficient. Showed up on time and got straight to work. Areas of the carpet that once smelled like dog pee are now smell-free and good as new. The high-traffic areas are no longer grey and spotty. Reasonably priced and excellent work!
Donald N.
Apr 27, 2018
I called Rande on Friday 11AM and got an appointment at Friday Noon. Rande came on time and setup his industrial equipment and went to work on on steam cleaning my apartment. 45 minutes later my carpet was left fresh and clean. I very pleased with his service and highly recommend him. He is truly a rug expert. Will be sending referrals his way.
B. O.
Apr 14, 2018
Rande made my dirty carpet look great!. It had been years since my carpet had been cleaned and I was considering buying new carpet. I'm so glad I made the call, he is amazing! Rande was on time and even called to confirm the appointment. A true professional!
Munchai L.
Mar 27, 2018
It's not easy to find a reputable carpet cleaner. Rande is an expert. He knows his craft and has very reasonable prices. High recommended.
Jessica L.
Dec 28, 2017
I could not be more pleased with The Rug Expert. Rande came in person and helped clean a filthy pee-stained carpet, leaving it like new. While he was here, I asked him to clean an oriental carpet that was similarly pee-stained and filthy. He left that carpet like new as well. Rande was honest, efficient, and offered a lower price than most of the competition. I will always be using the Rug Expert in the future!
James L.
Dec 20, 2017
Wow, what a great job on my 10 year old rugs, which have never been professionally clean. I was ready to rip them all up and replace them, but instead thought I would give the Rug Expert (AKA Rande) a try. He works very, very hard to do a good job, and I was totally amazed at how good they looked when he was done. For me, he did bth area rugs as well as wall to wall rooms. All looked great when he left. Looks like I'll be keeping my old carpets a while longer, saving me big bucks. Thanks Rande!
Lj K.
Aug 09, 2017
Rande was just as amazing as all the other reviews said he was. He did my daughters apartment carpets today and made the otherwise dirty dull carpet truly come back to a bright, fresh, clean life. A++++++ for his expertise and customer service. I am a super picky person and for me to say that I will be keeping his card and calling him for future carpet cleaning needs, says it all. He did an AWESOME job.
Jc R.
Oct 16, 2014
We literally trialed 5-6 different carpet cleaners before finally hitting the jack-pot with Rande, THE Rug Expert + Customer Service Extraordinaire! When we moved from our previous home into our current home, I called Rande last minute and he delivered. Since then, we've used him for maintenance and upkeep as I foolishly keep selecting light-colored carpets for our stairs and bedrooms.

In addition to our 2-yr old son and 2 active pups, we get TONS of foot traffic (e.g., OOT guests and local visitors) so it doesn't take long for our carpets to look dirty and mangy. No worries though because Rande makes our carpets look brand-new every time he visits. My days of searching for a carpet cleaner have come to an end. I will look no further!

The Rug Expert is our guy!.Oh and I should probably mention that my loving yet difficult-to-please mom is always super impressed with Rande's fabulous carpet-cleaning skills.