A Sequoia Emergency Water

My son drew on our brand new couch. I originally went to my local dry cleaners, but felt that this wasn't going to turn out well so found sequoia on Yelp. On the phone, they let me know that they work frequently with couch stains. Took the stained cushion over and they inspected. They seem to try hard to remove the stain but also maintain the integrity of the fabric.

The outcome was not perfect but probably best case scenario for us. I can tell they tried their best. Cost was not cheap, definitely not outrage. Just as expected. Thanks again.

I took two area rugs to their location in Palo Alto. Friendly. Helpful. Interesting to watch people restore antique Persian rugs there. The rugs were clean to start with, but had been in the garage for decades with rats. I hope that when I have them cleaned again after humans, cat and dog have abused them, they will look nearly as good. I think the pricing is reasonable when compared to a dinner out for two in Palo Alto.

Nice to have a business do exactly what they say they'll do. Give a good price, pick up and deliver promptly and most of all, do a great job. My old white thick Berber has never looked better since it was new. Thanks, Sequoia!

Very professional and friendly staff. Area rug was cleaned and pet stains were removed in a timely fasion. Services: Pet stain & odor removal, Area rug cleaning

I've been trucking my area rugs to Sequoia for years. Each time I pick them up, I'm delighted with my fresh, clean rugs. Thanks Sequoia!

Sequoia Carpet was very professional. My carpet looked great after it was returned. The staff on the phone as well as the team who picked up and returned my area rug were very nice. Service: Area rug cleaning

Sequoia Cleaners seemingly performed miracles in cleaning my 2 large and one small Karastan wool carpets which were very dirty. I also asked them to remove the tasseled fringe on two of the rugs and have the edges rebound which was done expertly by a third party, I believe. Pick up and delivery was timely and flawless. I highly recommend this establishment!

This was my first time using a rug cleaning service. My wool rug had a big dog urine stain so not only did the stain needed to come out but also the odor. Sequoia described exactly what the cleaning might entail and the estimated cost in addition to the regular cleaning cost. We dropped off the rug on a Saturday and it was ready the following Friday. The stain and odor were gone and the entire rug was like new.

Sequoia leaves my carpets much cleaner and dryer than any other company I've used. "Dryer" is important because my downstairs carpeting is over a concrete slab. In the winter, it can take a long time to dry if it's left too wet. On top of their first-rate cleaning skills, the staff is super-friendly and always accommodating.

I had spilled some olive oil on Two couch cushions, while I was staying at an Airbnb, I needed a fast professional cleaning service before I ended my stay, and within a few days, they restored both cushions to like new condition, I would definitely consider using Sequoia again very professional service thank you very much :-

I have been scheduling Sequoia carpet cleaning services for my bosses, for years now. We have tried carpet pickup and in-house carpet cleaning. My bosses and I are very happy with both services and will continue to use them. Scheduling is easy and prices are reasonable. Customer service is friendly and helpful, every time I've called.

Sequoia never disappoints. I've been using them for years to clean my rugs. This time I had them picked up and delivered and reinstalled. Everything was great: on time service, excellent cleaning service, great staff. They are definitely my go to carpet cleaners.

I've used Sequoia Cleaners for years. They are on time, careful, competitively priced, and do a great job. I have three rugs they take in their truck and this time they also took a couch. All came back so nice and obviously clean.

Over the past few years, we have used Sequoia's to clean several items; upholstery chairs, a sofa, seat cushions and throw rugs. When I called Sequoia's, I knew the items needed cleaning but did not realize how dirty they were until I saw them clean. They look like new. Bonus; The large items were picked up and delivered, for free, on the date and time they said. All were at a reasonable cost.

We recently had all of our carpets cleaned without moving the large furniture. They look great for the holidays! The gentleman came on time, didn't need our help at all, told us to wear white socks when walking on the damp carpet. We couldn't open windows due to the fire caused air pollution but we set up fans to help speed up the drying process. We were very happy with the service and will use Sequoia again. Debby M.

Sequoia was extremely responsive and had an estimator out to my home in no time. He was quick and efficient in his pricing and we scheduled a cleaning date without hassle. The cleaning was incredible. It brought back an upholstered chair to its vibrant fresh color. The carpet they cleaned is in a high traffic location and again I was amazed at the freshness they achieved. I'd definitely use them again!

Much less expensive than the other places that I called and they did a good job with friendly service. I wish that they had told me in advance that Scotchgard could be included at a nominal charge.

Sequoia has been cleaning my carpets for about 30 years. The same workers have been coming to my house for most of that time. That always impresses me. If they keep their workers, they must treat them well and that's important. They always do a great job, arrive on time, are efficient and friendly.

Mike and Salvador have made our wall to wall carpeting look like new without signs of tragic patterns for 30 years. Last week they additionally cleaned our cotton velvet taupe couch to perfection. They also tackled 6 silk damask dining room chairs I had sadly planned to recover and they look like new. I am so pleased and truly amazed at their excellent work and service. This all was completed before noon. I highly recommend Sequoia Cleaners and especially Mike and Salvador!

Sequoia Upholstery has cleaned several throw pillows for us on two different occasions. Both times the pillows came back looking brand new. The price was well within reason and the service profession. We will definitely use them in the future. Cookie Kay Portola Valley

Sequoia did a really good job cleaning my oriental carpets, i was hesitant about cleaning them, but they look beautiful and I am very happy with the results. I also had them clean my sectional sofa, the fabric is dry cleanable only ( my mistake!), however it looks brand new now, after 8 years of heavy use. They are somewhat pricey, but you get what you pay for, on time pick up and delivery and more importantly the end results make it all worthwhile

I used Sequoia to clean my area rug. It had pet stains, foot traffic and food stains. The area run is wool. They communicated and called me before they arrived to pick it up and I got it back the same week. It looks like a bran new rug. Great quality work.

I have never had a bad experience with Sequoia. I have been a customer for over 20 years. They have cleaned my area oriental rugs and wall to wall carpeting. They come on time, very professional and listen to my concerns. They even come and pick up my rugs for a nominal fee. They come back looking new. Very satisfied customer.

I have used Sequoia for years to clean our area rugs. They do an excellent job. They communicate very well about condition and anticipated problems and charge a fair price. I especially like the atmosphere at the shop. It is a genuinely friendly and helpful place. This is a family owned business that has been around for years.let's keep it here!

Sequoia has been helping us clean area rugs for years. They do a great job. They used to be in town but relocated. Now they pick up rugs on Monday and deliver back on Friday. Our rugs are thoroughly washed and dried appropriately. They are very knowledgeable. They even cut down our wall to wall carpet and turned it into area rugs when we had to redo floors to go to wood floors instead of wall to wall carpet.

They did a fabulous job and provided the correct padding. My husband spilled Cranberry Kombucha on our Persian rug, I was sick, no worry, Sequoia got the stain out and all is great. I believe it is still a family owned company? The women that answer the phone have great suggestions that solved a problem when I didn't know how to handle a rug situation. I highly recommend this wonderful company, glad they are still in business.

Sequoia Carpet came out to give me a quote the same day and picked up my rugs, couch cushions and chair. Within a week, rugs were delivered back in place with furniture in place. I really liked that when they weren't happy with the outcome of one rug, the kept it, washed it again and let it dry in their shop before they sent it back to me. Their attention to quality control was really great. They are a little pricey though, but they do a very thorough job.

My family have been customers of Sequoia for probably 40 plus years. However today I had an appointment for them to come at 9am. At 9:20am I called the office to see where they were. I was told that the truck was at the shop and no one was scheduled. They said they would check and call me back. At 9;30am I called again and was told the guy had left and would be at my house in 15 minutes.

He arrived an hour later at 10:30am. I wasted an hour and a half waiting around for him. I requested a discount and was given 20pc, which I do not think is adequate. Not sure I will use Sequoia again.

Impeccable work. I wouldn't trust my wall to wall carpets, throw rugs or upholstered furniture to anyone else. Simply the best.

I was so pleased to discover Sequoia. I love that it is a neighborhood, family owned business that has been around for more than 40 years. They did a terrific job on a cotton rug that had 10 years of renters' dirt on it. Their price seemed fair and their employees were so friendly and helpful, and proud of what they do. The owner showed me the huge equipment they used and seemed really proud of what they had accomplished. I will definitely use them for any rug cleaning needs I have in the future.

Sequoia Carpet and Rug Cleaners has been cleaning my rugs for the better part of forty years, and their work has never disappointed us. Once, not because of a complaint from us, but when Sequoia was dissatisfied with the result, they completely cleaned again an old rug that we had given them. I trust these folks with any job that they accept, and I hope that they will continue with their good work with their good people. Thank you, Sequoia, for being there when we need your help. Best from Barry Z. Rose

They picked up my Pottery Barn Rug and cleaned it well and delivered it on the day they said they would. It looks great. I will put it on my calendar to have them come back again next summer.

I brought the stained cushion (dog paw prints) from our living room sofa to Sequoia Cleaning and Restoration to see if they could remove the stains. After their senior cleaning technician examined the stains, they asked me to bring in a fabric swatch or the arm covers from the sofa so they could do some test swatches. The fabric is rather unusual (high sheen) and delicate and they were concerned the color might be altered by the solvents.

After testing they asked me to come and look at the test results. There was a very slight change in the color, but what they were concerned about was the sheen of the fabric--it had been altered by the solvent. We agreed the cushion was not a good candidate for the cleaning process, and they kindly helped me load the long cushion back into my car.

All of this was done for no charge. I was impressed that the people at Sequoia took extra measures and consulted with me. And, that even after I decided not to have the cushion cleaned, they were still professional, kind and helpful.

Friendly, helpful, courteous, knowledgeable, professional service over the nearly four decades we've been utilizing Sequoia's services. For what more could one ask? Michael H.

The folks at Sequoia have been taking care of my Oriental rugs and upholstered furniture for about fifteen years. They were highly recommended by a friend and have never disappointed. They have been terrific dealing with everyday dirt and pet disasters. This time they even did the carpet and upholstery in our travel trailer. We have past the cash and carry phase of life. The men who come to the house are so professional, helpful, and friendly. Wouldn't think of calling anyone else.