Chem-Dry of Colorado

Critical: Professionalism, Value dont use groupon or this company for that matter unless you want to get taken for $40 and have absolutely nothing done to your carpets!

Arrogant and irresponsible business. The workmen called early to announce - contrary to plan - that they were coming an hour earlier than the beginning of the 2 hour appointment window. We started scrambling to move items as a courteous customer does before carpet cleaning. Then they showed up even earlier! Just 15 minute after the early time they'd announced.

But even worse, they were extremely RUDE. They not only arrived with no masks, but smirked and angrily refused! " We don't wear masks!" We politely offered them masks, which they brushed aside. Colorado is under mask mandate based on the current deadly spread of Delta Covid Variant. Whatever their misguided position may be on Covid masks in their own lives, they were entering our home, which requires courtesy - at least minimal courtesy - to us in our home!

As workmen here they would be guests. We called the owner, who was no better. "We have no policy on masks, " he snapped. No apology. My wife has used ChemDry franchises elsewhere for 35 years. They were always courteous and responsible. The others came on time, did good work and treated her courteously. They were tge opposite of these people, it would be a mistake for any homeowner to use them.

Justin did an incredible job. He was punctual, thorough and professional. Our carpets look fantastic and we couldn't be more pleased. Definitely money well spent. Thank you Justin/ChemDry! Services: General carpet cleaning, Pet stain & odor removal

Karl from ChemDry came out clean our upholstery, and he called the owner On site, saying "never ask me to do this again." He believed he ruin the chair, apparently this is the first time he do dry clean, He mostly does wet clean. The owner told him it is fine, the chair will dry next day, if not, we can call him. The next day, of course the chair still look ruined, my husband emailed and I called 6 times, because this is my favorite chair. No one answered. I left a voicemail, still have not hear anything. We just spent $170 for them to ruin our $2000 chair, and they are not even giving us a call back.

We have a puppy, we have kids and therefore a gross carpet. We had previously hired a "professional" cleaning company and it was worthless. So I wasn't real excited to dump a lot of money into cleaning my carpets, but I haven't had time to do it myself. Justin came over and was very nice and kind. I thought I needed the extra clean, but when Justin looked at our carpet he said we didn't need that kind of service.

I really appreciated Justin's honesty and also the fact he saved us money. He was here for about 2 hours and our carpets look brand new. I had given up hope that they would ever look this good again. Not going to lie, it wasn't cheap, but it WAS worth it. The puppy smell is gone, and my carpet looks like new. Super impressed with the results and would recommend to anyone!

Jeff and Pauline were professional, punctual and personable. They were respectful of my home and animals. They explained the solvents they were using and educated us on how different Chem Dry is to other companies. My dining room chairs had never been cleaned in over 15 years and I was AMAZED in the way stains came out and how brand new they looked again. I recommend them to come into your home!

I am so very happy with the results of the PURT process and the regular carpet cleaning. My rugs are now clean and soft and smell good, also! Justin was the tech. that came out to give me an estimate and also, to do the cleaning. He was professional and courteous and hard working. I had never used Chem-Dry before but I certainly will from now on!

Andres cleaned my carpet, and he couldn't have been more friendly and hardworking! Chem-Dry is the only carpet cleaning that I feel can really clean my carpet. It leaves no residue and actually removes stains that I thought were impossible! I have been a devoted fan of Chem-Dry for about 7 years, and I wouldn't use anything else. The service I received from Chem-Dry Colorado was fantastic.

When I called to schedule, they got me on the schedule within 2 days, and were so polite and professional. Andres did a wonderful job cleaning the carpet, and made sure I was completely satisfied before he left. Thank you!

We were very pleased with our experience with Chem-Dry of Colorado. Our technician (Justin) was very polite and professional. The area rug we had cleaned looks like new and the entire carpet feels like it has had a facelift. We were debating the wisdom of cleaning the carpet again before we replaced it and are very happy that we did. The color is great and the texture seems improved. Thanks for a job well done.