We have an in-house service department, so if any of your equipment stops workings bring it in and we'll give you a repair estimate. We also offer pickup service and on site repairs for your larger pieces of equipment. Our loyalty program offers rewards for all types of businesses; big or small. These programs include: our loyalty rewards points accumulation (which can be converted into Store Credit), discount on ACE labeled products, free refillable chemicals, and discounted education at the Academy of Cleaning Excellence.
Services
In 1930, shortly after "The Great Crash" of 1929, Gem Chemical Co. was founded by Frank M. Curry. Mr. Curry had been a Sales Manager for Sun Oil Co. and had previously been a top salesman for a large food chain. From 1930 to 1950, Gem Supply grew incrementally each year. By 1950, the growing Central Florida company was a force to be reckoned with making deliveries to customers on its own trucks in seven central Florida counties; Orange, Osceola, Seminole, Lake, Volusia, Brevard and Marion.Old records indicate that business was also conducted in other parts of the state and out of state with deliveries done by rail.
If there is one thing I've learned over the years is that cleaning is an honorable profession. No career that you could choose would have a greater impact on humanity. In our industry today you can purchase toilet paper anywhere, but if you need help in solving cleaning problems there are very few people who can assist you.
Cubix, particularly the hard surface natural stone division, has been utilizing Gem Supply in Lakeland Florida for many years. Our decision to use Gem Supply exclusively did not happen overnight. We had many suppliers through the years but they have been slowly consolidated in to one. Gem Supply is local, we can meet face to face to discuss our needs.
Reviews (10)
Chris D.
Jan 12, 2022
Dropped off equipment for repair and after holding it for 2 months i was told it would be another month before it was looked at. Took it to another store the same day i picked it up from Gem and the other store looked at equipment the same day and is already fixing it. Only reason i didnt give 1 star was because the staff was friendly.
Randall Guerrero
Aug 18, 2021
Lawrence Hufty
Mar 22, 2021
Darryl Coppenhaver
Oct 27, 2020
The Rookie Fisherman
May 26, 2020
I am starting a janitorial/Cleaning business as I have done commercial cleaning in the past I am not very familiar with cleaners and other products. I went to Gem Supply yesterday to buy a pad for my floor scrubber and not sure what I was buying the sale rep at the store Miss Liz Perez walked me through the whole process and explained in detail what all the pads were for and their purpose.
She also took the time to answer questions about cleaners and other products however the best part was the prices, they where very good prices on the Items i purchased. I felt very good after I left the store Miss Liz Perez gave me the RED CARPET treatment and that says a lot about this store. Thank you Miss Liz Perez I will defensively be returning.
She also took the time to answer questions about cleaners and other products however the best part was the prices, they where very good prices on the Items i purchased. I felt very good after I left the store Miss Liz Perez gave me the RED CARPET treatment and that says a lot about this store. Thank you Miss Liz Perez I will defensively be returning.
Orlando Premier Company Llc
Apr 02, 2020
Erica Otero
Mar 17, 2019
William Gore
Feb 05, 2019
I've had plenty of good and bad experiences from different stores, by far this is the best supply company I have ever dealt with. I went in there today and their staff was super friendly and very knowledgeable on their products. They were amazing and went above and beyond to help me with my machine too. I will definitely do business with gem supply from now on. I recommend this supply company above all others.
Steve Tori
Oct 29, 2017
I am shocked at the lack of customer service. I need a belt replacement for my industrial floor sweeper. Tried getting one from GEM supply 3 months ago and then again today. I have made multiple phone calls and have gotten the run around, no call back, parts department not answering phone, then when i get back to customer service.they were like.well that's the only extension they have? WHAT? With this type of service, I find it hard to believe they are still in business.
Gordy Haynes
May 14, 2016
As a state certified general contractor and real estate background, I've had many occasions to call on the folks at Gem Supply over the last thirty years. A number of things make the special and unique. First. the staff and management are profoundly knowledge about every aspect of the cleaning and restoration business. They are professional and always smiling.
Many times, I feel seen the ownes, Dutch Owens and his son, go out of the way to help us with a challenging prohect. Example, dust control and remediation, and any aspect of cleaning and deodorizing. The business is not only staffed appropriately, but the warehouse is both huge and we'll stocked. For any cleaning projects, be sure to touch base with Gem Supply, they'll be sure you get the job done right. Thanks for the many years of service you and your staff have givenough to Central Florida Dutch. Highly recommend.
Many times, I feel seen the ownes, Dutch Owens and his son, go out of the way to help us with a challenging prohect. Example, dust control and remediation, and any aspect of cleaning and deodorizing. The business is not only staffed appropriately, but the warehouse is both huge and we'll stocked. For any cleaning projects, be sure to touch base with Gem Supply, they'll be sure you get the job done right. Thanks for the many years of service you and your staff have givenough to Central Florida Dutch. Highly recommend.
