Heavenly Maids

Nicole and the Marvel Maids team were amazing. I'm so thrilled with the results - they were thorough, efficient and I would not hesitate to recommend them to anyone in need of a deep clean. They worked around us (we were working from home) and somehow managed to clean the house top to bottom with no disruption at all! I can't wait to get them back!

I used to have weekly cleans but now due to my work I have a one off clean every couple of months. The standard of clean is the same as always, brilliant. The ladies are always professional, reliable and trustworthy. I would recommend marvel maids without reservation. 5 stars. Services: Standard cleaning, Deep clean, Cleaning

I cannot rate this service highly enough. Any pet odour & small stains were all removed. Scott was extremely helpful & managed to squeeze us in just before Christmas. He even got rid of a red wine stain from our cream landing carpets. Services: Upholstery cleaning, Pet stain & odor removal, Area rug cleaning, General carpet cleaning

Very fast responses to booking inquiry, very thorough job by Karen Y! Will contact again for service. Thank you, Marvel Maids!

A fantastic service by a brilliant local business. Professional and great value for money. Will definitely be using Marvel Carpets services again

We were referred to Marvel Maids by a neighbor and were very pleased with their services. Irene H and Veronica A did a great job cleaning our home and paid particularly good attention to detail throughout. We are definitely planning to use them again.

Nicole and her team are fantastic! Wish I could employ them everyday.

I had been with Zen home for close to a decade before it was bought out by Marvel Maids. Karen has been my home cleaner / bringer of love and order to the past 6. I am a total perfectionist and Karen is top notch at her craft. I was very freaked out when Zen home closed but happy that I elated that I could continue to have Karen in my life. Marvel has been great to work, reliable like clockwork and a consistently positive experience.

Excellent service from a very friendly and professional team.

I used Zen Home Cleaning (Karen) for years before they were bought out by Marvel Maids and continued their service for a year before I moved out of town. My last appointment with them was for move-out clean on a 2-story house and team of 2 showed up and blasted through and I was quite impressed. I moved to a new and cheaper town than SF and the move-in cleaners were more expensive and I was thoroughly disappointed with their cleaning and customer service, etc. I wish Marvel Maids were up here :(

The two ladies who come and clean my house are wonderful. The company uses green products and leave my house sparkling and smelling clean.

We have been Marvel Maids customers for a few months now, and they are wonderful to work with. Our assigned cleaner, Bessie, is always on time, cheerful, and makes our large three bedroom house spotless in less than three hours. Given that we regularly host dinner parties, have one huge dog (who sheds everywhere) a cat, and a small child, it has taken us a few tries with independent contractors, TaskRabbits, and other cleaning services (including Handy) to find a professional who really gets the job done.

The regular biweekly cleaning we have opted for yields a *deep*-cleaned house. It's just spectacular! I love that their scheduling can be managed online, and that I always receive reminder emails before our next service date. Bottom line: Marvel Maids shows up, and hustles to make your space sparkle. Our family home could not function as well as it does without this service. Thank you, Marvel Maids!

Marvel Maids was recommended to me by a friend who has had them for years. I have been very satisfied with their work. I also appreciate the consistency of having the same cleaners each time.

I have been using Marvel Maids for years. I am a professional woman who doesn't want to spend her "off" hours cleaning, so I found a solution that fits my schedule and budget. Marvel Maids can be scheduled to come on a regular basis, they do a great job cleaning bathrooms, kitchen, and vacuuming the whole place. I have also used them for my "moving out cleaning" when I moved from my loft in San Francisco, assuring that I got my rental deposit back. That was such a time-saver for me! It's worth giving them a call to see how they can be of service to you. I wish I had done it years sooner!

I have been using Marvel Maids for the last several months to clean the common areas of my apartment building in the Marina on a weekly basis. My previous cleaners were less expensive but also less reliable and dependable. Irene and Veronica do quite a good job and are friendly and accommodating. They have all the cleaning materials they need and I do not have to concern my self with maintaining cleaning supplies. Steve runs the business professionally and is always on top of it.

We've been using Marvel Maids since 2006. Our experience has been very good. They're very reliable - a day or two before our standing cleaning day they call or email to confirm arrival times schedule the same team consistently and notify us if there's a change in the team (which doesn't happen often). They're flexible and move dates to accommodate our holiday and travel schedules.

The cleaning quality is very good and on the few occasions I noticed it wasn't meeting expectations, I contacted them to provide feedback and they were very responsive and immediately corrected the situation. Their office staff and cleaning teams are very nice. The cleaners work hard. Recently, due to unforeseen circumstances only 1 housekeeper was available and Veronica did an amazing job cleaning our large home by herself. We're very happy with Marvel Maids!

I've been using Marvel Maids since. 2002-ish, for a property in Emeryville, then SF, and now for a couple of years is Daly City. My experience has been very good. Low turnover of employees on their end. meaning you can establish a personal connection with the folks doing the work. Nice people. No problems whatsoever with theft or any of the other common worries about having a company like this invited into your personal space. Scheduling has been very accurate.

There have been a few instances where they've asked for variances, but these have been well-communicated and agreed to in advance. To sum it up: worked with them for 11+ years in 3 locations, and I'm happy with the results. Yep, they've broken a few glasses and missed some things sometimes, but they've done a heckuva lot better than we would have done on our own :-

I've been using Marvel Maids for about 2 years, twice a month. They do a solid job, respond to my requests, and above all, are honest. Bonded, insured, and they let me know about issues and scheduling concerns.

I'm surprised by all the negative reviews. I've been a client for nearly 10 years and have found they do a solid job every time they visit. Any issues that we have ever had were immediately addressed and solved the second I brought them up. Clean house, tidy floors and rooms, and not a lot of fuss. Definitely a service I can recommend.

Decent cleaning. When it comes to cleaning I am very picky and MM does a solid "decent" job. Nothing special and not a great bargain.but we have used MANY cleaners over the years and so far MM has lasted over a year. It is important for us that they are legit - bonded and insured. I also prefer a company that uses green products. You can definitely get more for your money if you go with an independent person.

We have MM come weekly (to the peninsula). Normally the same cleaners, who are all very nice. I have called a few times to ask that the shower get cleaned or the cobwebs be removed (even though this is suppose to be done). Sometimes this is addressed, sometimes not. If you can speak to the cleaners directly these issues are addressed. I normally have found it easier to just re-clean a little after they come if it is not up to my satisfaction.

It has been my experience that most companies do a great job for the first couple of months or so. After that the quality slowly dwindles and this has been the case here. Also note that they have a fairly strict cancellation policy. We travel a ton and often last minute. You would think that since they come to our place weekly they might be a little flexible, but this is not the case.

We had MM come every two weeks for over a year. At first, they were great. But over time the quality seemed to get spottier and spottier. I'd notice that a railing was dusty, or part of the bathroom floor didn't seem to be all that clean, etc. But I let it go, figuring that every once in a while, someone could miss a spot. Then I moved the coffee table (which isn't heavy) and saw bits of a cereal we hadn't eaten in MONTHS.

Which means they hadn't vacuumed under there in months. (And yes, I realize it also means I'm a slob. but that's why I hire cleaning people!) Considering that they're not cheap, I decided enough was enough. So long, Marvel Maids.

I don't get where these hater reviews are coming from because I have never had anything but a stellar experience with Marvel Maids. I am an active human being. I work, I go to school, I'm a photographer. I am gone alot and live in a studio apartment so any bit of mess makes the place look like a tornado hit it. About a year or so ago I made a decision, I wanted to get a service to come clean bi weekly.

I first started with another company I will not mention because a) they did a horrid job and were very unfair with the pricing b) there was stuff missing and I don't want to ruin their rep. Frustrated I knew I could do better and never scheduled with that company again. Then I found M.M! they are so good to me. Firstly the staff is super nice, I feel like they are my buddies. Courtney especially I'm shouting you out, your reminder calls never fail and you've been awesome to me when life happens and I have extreme circumstances where I can't have the maids come.

The cleaning is great, and times when I've had a minor issue with how something was done all it took was me mentioning it to the staff and the next time they came it was done. POOF AMAZING! They are safe and secure, always lock up real good after they leave, and are cute with their cute gold seals they put on toilet paper and such.thank you Marvel Maids for spoiling me with a clean home that helps me have a clear mind

Do yourself a favor.go down to a liquor store, buy two packs of smokes, walk outside, find the nearest homeless guy and tell him that he may keep said cigarettes if he comes with you to your home. Upon arrival, find an old rag, run some water on it, and instruct the random homeless guy to simply wipe down your kitchen counter. His job is done - give him the two packs of smokes and wish him well. Hiring "Marvel Maids" is remarkably similar to the above scenario except they will charge you $325.

They really didn't do anything at all.and I would have assumed they never showed up but there was a bill on my counter. I immediately called them and demanded that they return to my apartment with a supervisor and do the job right. I simply didn't have time to find another cleaning service at the 11th hour.

I don't even know where to start with this one. if i could go back in time. knowing what i know. i'd be $325 richer today. i was quoted $215 to $325, and not really given any sort of hourly rate. do they just charge by the job? i told them that i have a dog and 2 cats. keep that in mind. that's my dog, in my picture with me. she weighs 10 pounds. never barks & is friendly to everyone. they were supposed to arrive at 12:30, so i came home from work to let them in. i got a call on my cell at 1:15 that they had been here, ringing the doorbell, with no answer. i told them i was home -- send them back over. so i sat on the steps and waited for them. when the two ladies arrived they told me that my doorbell doesn't work. yes it does, look (ding dong). works perfectly. LIE #1! upon entering my apartment, one of the ladies backs into a corner and starts screaming that she's afraid of dogs. i TOLD them i have a dog. why on earth would they send someone who's afraid of 'em? so. i take the REST of the afternoon off work and take the dog for a 2 hour walk, until they're done. you know how macs have a built-in camera? well, i left it running. just out of curiosity. they didn't mop the floor. i emailed the company to ask if i needed to ask for this specially, or pay extra. i was really looking forward to my floor being mopped, as i just moved in and it needed it. it took over a week for anyone to contact me. actually, i had to send them another email to say that i was cancelling my service before they got back to me. she said that they DO mop the floor and that she spoke with my cleaners, and they said they did. LIE #2. i got it on video. as far as i know, there were only 2 lies. but still. people who will lie to me are not people i want to leave alone in my home. they did a pretty good job, i guess. nothing special at all. not $325 worth of work, for sure. i will look elsewhere for a housecleaning service. and i'd suggest that you do the same. seriously.

Marvel Maids Poor memory for pain is a wonderful evolutionary adaptation, one exceptionally useful for athletes, hunters and fighters. Sadly, it serves consumers less well. For example, I was stupid (evolved?) enough to use Marvel Maids twice. The first time was last year. I paid $175 for a regular clean of my 950 square foot apartment. For this I got one guy who came ninety minutes late, lied in front of me to his dispatcher about when he got there ("Can I borrow your phone?" "This is.yea, forgot to call I've been at the job an hour") and didn't bring the cleaning supplies I told MM he'd need because I didn't have. I'd give him 3 stars for the cleaning, and then knock it down to two and a half for the high price, and lack of professionalism.

The second time I paid $360 for a major spring cleaning. I got a crew of three and a manager. To call them sloppy underachievers would be an insult to sloppy underachievers. Floors weren't mopped, shower stalls weren't cleaned, counters weren't properly wiped. And of course they don't do windows, not even the insides. The team leader was shocked at the notion that after paying the better part $400 I didn't want to feel grease on the counter tops. Vacuum cleaners are far and away the least sucky thing this service has to offer. Do yourself a favor and look elsewhere.