Arizona Rug

Steve at Arizona Rug Company in Tempe offered the best customer service anyone could ask for. He was incredibly kind, patient, and helpful, and we couldn't be happier with our purchase and with the shopping experience. Steve is the great, the rug is the great, and we'll be back when it's time for us to buy more rugs.

I had a great experience purchasing a rug from Arizona Rug Company. Ed, the salesman that helped me was professional, helpful and even went above and beyond and was kind to my son. For the quality, the prices were reasonable. I'll definitely be using their rug cleaning services and buying from them again!

Great service, friendly people, and good prices. We first went to Arizona Rug Company when looking for a new rug this summer. There was no pressure, no one following us around, but Adam was easily available if we had questions (exactly how I like to shop). We returned a month and a half later and Jay helped us locate the rug we had liked from our earlier trip.

The price was reasonable and we were very happy with our beautiful rug. We were so happy with the service that they were the first people I thought of when I needed a new pad for two rugs I already had. They were very helpful and gave me a discounted price, even giving us some remnants for our runner. I will definitely return here in the future when I need another rug.

I have had a Persian rug rolled up under a storage self for 10 years and wondered if it was worth anything. I called Arizona Rug Company and spoke with Ed. He instructed me on how to send him pictures of my rug and what areas to focus in on. I did as he instructed and within a few hours he texted me an appraisal and recommendation on how to improve my rug appearance. Very friendly, convenient and free! What a wonderful service.

Great shopping experience. First visited Tempe store in June just beginning my rug search and was browsing. No pressure just pleasant, helpful staff. Second visit was in August after deciding on a rug I previously saw. It was in stock, reasonable price, and I received great customer service from Ed. Will shop there again.

Friendly, knowledgeable service! Very helpful and accommodating! I needed to exchange a rug twice and it was no problem for them. I have purchased several rugs from Arizona Rugs. Superior service! I wouldn't go anywhere else!

As a family of nine, we are heading on a cruise to Turkey. We were interested in learning about the construction of Turkish Rugs as we are thinking of purchasing a rug while in Turkey. Ed the owner told me to come in and he would educate me on what to look for and how to negotiate. He even offered to consult with me about the purchase before I make it. The rugs in the showroom are truly beautiful. This place has earned my business for life. They are friendly, honest, and clearly believe in the trade.

I made an appointment for 9 am, but the technicians did not show up until around 10:45, which was extremely inconvenient since I had plenty of things to take care of because I was moving out. I was told that they had to restock on supplies, which caused the delay (odd because my appointment was relatively early in the day). I would have put a lower rating, but fortunately, the technicians were working hard and helpful.

The service, knowledge and products are undisputed! Absolutely 5 star experience. Thank you.

Arizona Rug Company, thanks for caring about our community of education, students and teachers. Your partnership with this community is needed and appreciated. The Rug you donated to my classroom is soft, comfortable, and colorful. Students will love to sit on it as they focus on their social emotional Second Step lesson for the day. The Rug has helped to enhance the appearance of my classroom, and make it more welcoming! Thanks for helping to make a difference in the lives of our students.

Arizona Rug Company cleaned and repaired the fringe on one Chinese silk rug and one Turkish silk rug. Both Ed and Jay were friendly and knowledgeable and the price was reasonable, especially considering the special nature of both jobs. I couldn't be happier with how both rugs look and the service I received. I would recommend them to anyone.

What an enjoyable purchasing experience! Ed, the owner is knowledgeable, caring, easy to work with, and provides a pleasant "no pressure" buying experience. I was able to take the rug home on a short trial basis to ensure it went with my furnishings and artwork. I love the rug and have received compliments from everyone who has been to my home since I recently renovated it.

They were flexible with my delivery schedule and even made a few trips back to the store to find the perfect rug pad! Ed and his team truly care about their customers. I would refer folks to AZ Rug Company, no hesitation!

We have purchased several rugs from Arizona Rug Company over the years, both from the Tempe and Scottsdale stores. They are always helpful and patient with us picking out just the right rugs for our home. Other rug stores that we have visited can get a little pushy, but the employees here never are like that. They want you to be happy and satisfied with your purchase. Thank you Ed, Andre, and Greg for exceptional customer service!

My wife and I were traveling from our home in the Las Vegas area to visit family in the Tucson area and stopped in at the Arizona Rug Company to see if they might have a southwestern style area rug for our family room, foyer and a few small rugs for our bedroom. We really hit the jackpot here. They had a great selection of rugs, all at reasonable prices.

The sales staff were extremely honest and not at all pushy. They arranged to have the largest rug shipped to our home (it was too large to fit in our car), which arrived within 1 week, at a very reasonable shipping fee, and couldn't have been more helpful throughout the entire process. I recommend them highly!

I would recommend Arizona rug Company if you are looking for a rug. They offer a variety of different types of rugs. They have multiple styles, colors, and designs to choose from. Dennis was great to work with. He helped us the perfect rug for our home!

Can't recommend them enough! I had a flood that damaged and discolored several high value Persian rugs. The fringes turned red, blue colors in the rugs ran (see closeup pic). Dennis and Ed were super helpful throughout the process and the carpets turned out great! (see 2nd pic) The fringes are the whitest they have been in a decade and the color run was completely restored!

I have purchased rugs and had them picked up and cleaned by Arizona rug. I just called them to pick up another rug to be cleaned. They do a terrific job. They are quick, very polite and helpful plus, the price is right.

I stopped in over a holiday weekend and was amazed at the quality of the rugs they had in inventory. Adam took the time to show me what makes for a great hand-made rug. He took his time, let me negotiate a little, threw in delivery, professionally installed my new rug - and left me with a big smile on my face - even days later.

I had such an enjoyable and educational rug buying experience with Ed and his staff at Arizona Rug Company. He and Dennis spent time teaching me about the rich and wonderful history behind these special works of art. Ed even came to my house and provided a consultation, which was very helpful. (I bought several rugs). The delivery and installation assistance was very much appreciated as well.

It is clear that Ed has an incredible knowledge and is also very focused on making sure the customer is satisfied and comfortable with their new investment. I would highly recommend Arizona Rug Company to be the first stop in your rug buying journey.

Dennis was extremely helpful and went above and beyond to help my fiance and I pick out two wonderful rugs for our new home. Thank you for your patience and help, Dennis! We are so happy we stopped in! We love our new rugs!

Dennis was amazing with his customer service. Great place, great rugs! Thank you! Will be back again for sure.

I am so pleased with everything about this business. Amazing care and consideration for all my flooring needs. New rug from Turkey was chewed on from lab pup, and Dennis fixed it beautifully. Also needed new dining room rug resized which was perfectly cut and trimmed. Biggest project was to recarpet all bedrooms in home. After much searching Everywhere, found luxurious product from Ed.

This product feels like silk and satin, definitely worth the money to create spaces, that are clean and comfortable, and durable. The installers, Jorge and Alonso were impeccable in the entire install process which took 2 days. If you have any flooring needs or concern please visit this establishment for truely personal service which is hard to find these days.

My wife and I enjoyed our visit to Arizona Rug Company in Tempe. Dennis was the initial salesman we met at our first visit. He was very knowledgeable about the types of area rugs (11 x 8 foot size) and really knew his inventory well. The owner, Ed, helped us on our repeat visit to finalize the purchase. He was able to work with us within our budget and helped us with the perfect choice. Arizona Rug Company is a store I would use again when I need a rug.

Arizona Rug company recently cleaned my Persian rugs. They did an amazing job cleaning and repairing my rugs. They were very fast and professional. The two men helped me move all my furniture to lay the clean rugs and made sure everything was perfect. I would not trust anyone with my rugs except Arizona rug company! Highly recommend!

We have been looking at rugs for several weeks, as I was looking for a particular style. Additionally, quality is very important to me. We found our beautiful rug, after going through Ed's extensive inventory. Ed was patient and helpful and made great recommendations. The rug we took home was much nicer than what I thought we could afford, thanks to their "sale" pricing! They have a great selection, you should check them out!

We had a wonderful experience here with Nick. We came in early on a Wednesday looking for a very specific type of rug. Nick listened to us explain exactly what we were looking for and directed us to where our best options were. We were worried the prices would be too high but ended up leaving with two rugs for what we were willing to pay for one after looking through their inventory for a good 30+ minutes. Nick not only adjusted the lights so we could see what the rugs would look like under non florescent bulbs, but also vacuumed them, tied them up, and even brought them to the car. We will continue to shop here in the future because of his above and beyond customer service.

What I don't know about rugs would fill volumes. No problem; Ed Momeni at Arizona Rug Co. was helpful and patient. I found the rug on Facebook Marketplace and called. By the time I got to the store, Ed had it laid out. His price was reasonable, including the cost of spraying the rug with protectant and delivery. Jacob, who delivered the rug, helped me install it.

And he hauled the old one away. These things are heavy and awkward. I appreciated his help. One of the reviewers for Arizona Rug Co. complained that the rug she bought was not the exact size. That is common, according to information I found online. The rug I purchased is nominally 9 X 12. It is actually 8 feet, 10 inches by 12 feet, 2 inches. If size is critical, measure the carpet in the store.

Nick, the manager was AWESOME! He recommended me good sizes to cover my furniture pieces, showed me different rugs, and recommended the best deals. He didn't try to sell me on something that I didn't want or need, and he was very knowledgeable and friendly. Highly recommend!

I had a very good experience- we were shopping on a tight budget and new what we wanted we helped very patiently through the stores large inventory. We were able to make a selection at an exceptional price! I would shop there for sure again!

Super helpful, knowledgeable and friendly staff is waiting to in for and help you decide on a rug that is right for you. Would definitely check them out when shopping for a new rug!

Brought in my rug for cleaning and price was reasonable. Ed was super friendly and professional with a lot of insights on travel and food. The show room was filled with an array or rugs so make sure you allocate enough time to see everything!

First, the owner never offered to return it. Second, ownee blackmailed me. Finally, there is no way I could have censored texts received by you when i snap shot them and sent the full version to Yelp.