Steam Express

I recently had the pleasure of working with Steam Express for air duct cleaning, and I couldn't be happier with the results. Andrew, the service provider, was incredibly professional, friendly, and genuinely cared about the quality of his work.

Before the cleaning, our ducts were extremely dirty, but now they look brand new! The difference is truly remarkable. The pricing was great, and the service was fast and efficient. I highly recommend Steam Express for anyone in need of air duct cleaning services.

I'll be adding before and after pictures to show just how amazing the transformation was. Thank you, Andrew, for your outstanding service!

We had our ducts cleaned and are very happy with the results. Andrew serviced our home and was thorough, professional ,and had great communication with us throughout the process. I would certainly recommend them!

Great job, nice people! 5 stars!

Andrew is a wonderful technician we were having major problems with our dryer because it was not drying our clothes and came out from steam express diagnosed the problem and took care of it for us. Now our dryer is perfectly thank you steam express

Andrew from steam express came to my home and did a great job! He made the whole process easy and took his time explaining everything. I had no idea how important it was to maintain the ducts in my home. My home feels and smells clean! Thank you for all your hard work and I’ll be a returning customer.

Andrew did an exceptional job cleaning our air ducts. He was punctual, professional, and thorough in his work. Our air quality has noticeably improved since his visit. Highly recommend his services!

I recently had my Air ducts cleaned by Natasha and her crew. Not only did they do an amazing job at remediating my HVAC but we already feel huge difference in our air quality as promised. I highly recommend her if this is what you are seeking to resolve in your home. She is very professional and informative. We are very pleased and are completely happy with our choice. Overall great experience!

Steam Express damaged my carpet, I need to repair or replace it. Natasha Moreno of Steam Express said she will take care of the repair claim. I will see if this company will keep its word. I will update the review accordingly. Otherwise, I will do a credit card charge back, small claims court for the repair/replacement cost, and file a Consumer Protection complaint with the Office of the Attorney General. Customers are not without options to make things right.

Excellent work from beginning to end. My living room carpet was the first they cleaned. As a result of our satisfaction with the outcomes, I also had them clean my room carpets. I had no complaints about the quality of their service and timely response. The steam Express is highly recommended.

Completely my fault for not reading the Yelp reviews first. I read them after I had made my appointment and though "hey, they can't be THAT bad". Well I was wrong! The man who came in didn't even know what to charge he kept asking me what I was "quoted" over the phone. I told him I had a coupon and I knew more than 10 vents would be additional.

But he asked me again what I was quoted. I showed him the area I wanted steam cleaned. He didn't pay attention and missed the major area I needed clean. Then he asked me which cleaning service I wanted. Apparently there are 2; the one where they pour hot water on your floor for 0.70 a square foot and I guess the one that actually cleans is $1.40 a square foot.

I was quoted a time between 1pm and 5pm and got a call at 10:20am asking if they could come earlier. Which is fine. But now I know why they had so much time on their hands. I don't know how they are still in business - just poor service all around.

It's very clean, tidy, and meticulous! Our technician, Nick, was fantastic. Arrived on time, was extremely courteous, and answered any questions I had. He was precise and thorough with our carpet, which is large and needs a lot of effort to clean, and he actually went over every inch. Definitely utilize their service again to have our carpet cleaned once a year!

Thanks to The Steam Express services, I want to give a big shout-out. With a last-minute appointment, these guys were able to take care of everything regarding the clean-ups I required. We'll be using them in the future as well. Highly recommended service.

Steam Express is a service I will certainly use again in the future. Natasha was wonderful; she was courteous, efficient, and removed years of pet stains. The other carpet cleaners we've used weren't as good, were more costly, and weren't as nice. I have a husky that pooped all over our white carpeting, and I couldn't remove the stains with bleach.

In addition, the prior owner had cats who peed and stained the carpet in their bedroom. There are no stains on the carpets anymore! Thank you for getting my carpets white again!

My attic was infested with mold following a water leak, so I hired the Steam Express to get rid of it. They were kind and professional throughout the process. They go to great lengths to assure your satisfaction. They are the best when it comes to mold inspection and remediation.

All of the balconies were molded when I moved into a new apartment. I contacted several cleaners, but none of them could meet my expectations. Contact to The steam Express finally paid off; they arrived on schedule and completed the job flawlessly. Mold has been removed from the walls. All my friends and family appreciated the service, and I recommended your services to everyone.

Natasha removed mold with such ease and perfection, and the cleaning was up to the mark. I would definitely recommend The Steam Express as the best mold removal service in town.

Due to the fact that my kid suffers from allergies and dust is a major trigger for him, we clean our air ducts 2-3 times a year to help alleviate his symptoms. We chose Steam Express because they are the finest at cleaning air ducts. Our air duct system is now the cleanest it's ever been. Absolute best for duct cleaning!

Please avoid this company! I had agreed for my air ducts, returns and dryer vents to be cleaned. Given their discounts and allowing for some unknowns, I had calculated the price to top off at about $700. This was a little cheaper than others I had called previously so it seemed a good deal. BIG MISTAKE! The men came on Tuesday, they seemed unaware of the pricing I had agreed to when I set up the appointment so, I had to renegotiate again on the phone since I wasn't at home.

They found some mold in the vents and showed it to my wife who unwittingly agreed for them to treat it. She thought the price quoted for that treatment was $38.99 (he had said, thirty eight ninety nine). Joseph the technician meant $3899.00 for mold remediation. My bill came close to $5,000.00. These men took advantage of a situation and knew what they way doing.

It is unethical! The job was done so we were stuck with the price. Of course, Joseph the technician argued that he explained everything and that they did a good job, but as the English used to say, we were snookered. $5,000.00 is a pretty good take for an hour's work, isn't it? Please make sure not to be taken! Avoid these folks!

The man for the entire time had a booklet for charges- Dis not lift one finger otherwise I called for a 99.00 special. He was trying to charge 3000.00! I said no way! Ended up 1500.00 when I asked for the 99.00 special. Shysters. The man was screaming at me in my own house. I'm an elderly lady. I am still shaking and will most likely call an attorney.

Great company clean my 3 system home from a bad mold condition for a very good price! The team were grate and helpful I really recommend this company! Ok

This company is terrible. don't practice COVID-19 guidelines. Not professional. didn't look clean or well dressed. I had a coupon for 77$ and when they got here. we was told we had a serious problem with mold. so he started to charge us for vents and 259$ to spray the mold for each job to clean our system which added up to 1200$. paid 439$ to do extra vents and he only sprayed in our main system for mold.

He never opened, clean and brushed our vents. Only vacuumed our main system. Husband confronted him and was told he only work through the main system. He didn't even stay half an hour. How do you give no stars?.We also noticed my husband ring from his job is also missing and we working with the police on this matter.

This was the worst experience I have ever had with a sanitation crew in my house. They came in made a mess cleaned up half of it the put my vents on backwards and closed them they did do any thing the add said and charged me more than I was quoted.

I am very pleased with the job they did. Professional and quick. My home smells and feels better already.

A TOTAL AND COMPLETE RIP OFF. of I could contact value pak and ask them to stop accepting there false advertisement I would. what was mentioned as $77 in the coupon turned out to be unwanted $7k worth of service until I had to speak to the owner-again RUN RUN AND RUN There BBB rating is an F And each review reads the same and the company states people only write negative reviews. no one ever writes anything positive

They showed up on time, looked and acted professionally. They have recommendations based on client's need, not just to sell their services. I will recommend Steam Express anytime!

I had them come out to clean my dryer vents. When they moved my dryer they tore up the transition piece on my laminate floors and tried to cover it up and not say anything about it. 3 days later I went to put some items in my dryer and the piece of floor moved. I called them on Wednesday 6/28 and the lady on the phone told me to email the pictures.

I emailed them the pictures on Thursday 6/29 and still have not heard back from them on how they intend on fixing my floor. Update 7/9/17 The admin of the company called on 7/3 or 7/5 to confirm to have someone come out and fix our floor Sunday 7/9/17 between 12-4. On 7/9 The technician called around 3:30 to confirm his arrival at 4pm to "hook up my dryer vents".

I told him to stop and that was not the plan. I told him that his company was supposed to fix my floor that they carelessly destroyed. So i proceeded to call the answering service demanding that they put me through to a manager IMMEDIATELY since they were sending someone out for the wrong service. After several phone calls and several explicits later they said the guy would be there as planned to fix the floor. GUESS WHAT?! SHOCKER! They didn't show. Do yourselves a favor and read all the reviews about this company before you decide to use them and lose money and have you property damaged.