The Maid Place

I have used for several special occasions and they are always great. I am now using them on a weekly basis to keep house looking great since we are too busy. It's all about customer service and consistently doing a great job. Thats what I have experienced over and over.

The Maid Place did a phenomenal job on my initial deep clean as a new client establishing recurring business-weekly cleaning service. David was extremely professional and pleasant and provided a thorough walk through of services in response to my request for a quote. He explained everything in detail and explained how scheduling works and we agreed to move forward.

He committed to getting back to me to identify a first available for a deep clean but in the midst of our conversation there was a last minute cancellation, life happens, and he verified with the team and confirmed they could squeeze me in that slot. I was excited to get on the books so fast and the value/cost is perfect and in line with others. He provided a 30 minute window for arrival and Laura and her team showed up ready to work. Laura and her team did an amazing job starting top to bottom and did not miss or cut corners.

They were extremely pleasant and you can tell they take care and are passionate about what they do. Everyone does not clean well because most feel it's not something they want to do. Laura and her team is opposite. It was so pleasing to hear the sounds of light singing come from the rooms. I am just amazed at the site and smell of cleanliness that permeated through my home, I love it!

I have been using cleaning services for 16 years, very consistent client and The Maid Place rank in my top 3 overall but rank #1 since I have lived in Texas! Thank you David, I look forward to our long relationship. The Maid Place is the best!

The Maid Place did an amazing job! The girls were detail-orientated, not missing a single spot in my home. They far exceeded my expectations, doing an exceptionally thorough job. I always say, No one can clean as well as I can- I stand happily corrected! Service: Deep clean

We have been using The Maid Place for several years now and have received nothing but the highest quality service from them. Particularly Maria and her son Miguel are terrific in their attention to detail and in their thoroughness as well as their willingness to take special requests when needed. They have always accommodated our schedule and are very easy to work with. We have been very pleased with their professionalism and will continue to use their services. Highly recommended!

This was my first experience with a maid, and unfortunately, I was not completely happy with it for what we paid. For Christmas, I asked my husband for a deep clean service so I could start my winter break with an extra clean home. When I first saw the house, I was impressed. Everything looked great. But as I looked further, I noticed they missed a lot of the details.the main reason why I wanted a deep clean over a genera clean.

Behind the toilets were not cleaned/dusted, the lamps in the bedroom and bathrooms were not dusted (all of these are reachable with a step stool), the corners of rooms seemed to be missed in several places, and the carpets didn't seem to be vacuumed thoroughly. They also only cleaned one side of our kitchen sink. It seems like we received a general clean at the price of a deep clean which is pretty disappointing. I can see that they do have some great reviews from others, but they missed the mark with us.

So 4 years later, with the exception of part of last year, still using this service. They have been for the most part consistent with their quality of cleaning and customer service.all good! I appreciate the fact that I can trust them in my home!

We have been using The Maid Place every three weeks for 2+ years. They never disappoint. Always on time, courteous and professional. My house looks and smells clean every time. If you have an area that needs special attention; ask and you receive. I highly recommend The Maid Place! Service: Standard cleaning

I have used The Maid Place for about 2.5 years. I have always found the owner very accomodating with my schedule changes and special requests. I generally have the same crew every time and they are excellent. I find all of the employees very professional and hard working. I have used other services, but The Maid Place has provided the most consistent excellent service. I am happy to give them 5 stars.

We first Used The Maid Place for a thorough move-in clean when we purchased our new home. It was their thoughtful attention to detail that caused us to sign up for biweekly service and we have not regretted it. That was five years ago and we continue to be very happy with their crews and very professional service. They truly are so easy to work with and very quick to answer questions that we could not recommend them more!

Love this cleaning company! We've been using them for years. They do a great job and take the time to let me know when they will arrive, which is really helpful. Service: Standard clean

I've been using The Maid Place for several years and have had a great experience. The owners are easy to reach, proactive with communication, and are obviously very passionate about their small business. The team that cleans my home bi-weekly is amazing. They are thorough and consistent and also very kind. This is a business I'm happy to give money to and I would recommend it to anyone.

We've been using The Maid Place twice a month for nearly 7 years at our home. To say we've been 100% completely satisfied is quite an understatement. They are very thorough in the cleaning service itself, and we've found them to be very flexible with us when we've had to adjust our schedule. The ownership is always very pleasant, communicates expeditiously, and accommodating. I can't speak for the 1 star reviews that are being posted, but just always remember there's two sides to every story.

They are amazing! We have the SAME CREW every time! They were friendly, detailed and always accommodated requests. In the past I have had cleaning services that were none of these things and using The Maid Place was a huge difference! I would 100% recommend them.

We've been using The Maid Place for quite a while now and we've been very pleased with both the quality and the value. The communication has been top notch as well, and they've been flexible when we needed to adjust. Highly recommend.

We are at 5+ years and going strong with The Maid Place! Even through a pandemic, they have continued to provide amazing service. I love our cleaning team and how they have become a part of our family. They are always professional and flexible. Couldn't be happier with our bi-weekly cleanings!

I have used The Maid Place since 2016. I am very please with their service! Not only are they thorough and professional, they bring 2-3 people and so they are much faster than the individual person I used in the past. They are also very honest. I have my favorite crew that I use regularly, but have also used other crews and been very pleased. I can also say that when things came up and I needed their help unexpectedly, they worked hard to help me. I highly recommend The Maid Place!

I was recommended The Maid Place from a family friend, and their team has been nothing short of amazing the past couple years I have used them. They have always accommodated our schedule, communicated with any changes, and have been extremely professional throughout our time using them. We use them every other week, and it's always incredibly nice to come home to a fresh-smelling home. Their attention to detail is always GREAT! Their deep cleans are phenomenal, and maintenance in between those cleans are just as great. Highly recommend!

I've used several maid services in the Frisco area. I've found The Maid Place to be the best. The house is always completely clean and staff very communicative. When the ladies accidentally broke something, they immediately contacted me and asked how to fix it. I appreciated the transparency as I've had other services try to hide when items are broken or damaged.

Having the Maid Place come in bi-weekly has been a saving grace. The staff are professional and I have never been disappointed with their service. David made it easy to set things up and has continued to provide me with good customer support. We agree on what I could expect and they have never disappointed me.

We have been using The Maid Place bi-weekly since early 2020. Irene and her team are awesome! Irene is a sweetheart and we always look forward to seeing her. Our home is always well cleaned. Have never had any issues. Would highly recommend The Maid Place to anyone looking for a cleaning company. Services: Deep clean, Standard clean, Glass and mirror cleaning

We've been using Maid Place about 2.5 years. They've done deep cleaning and regular bi-weekly cleanings of my home and I don't have any issues. I've dealt with multiple teams, everyone is great to work with, polite, and thorough. I would recommend their services to anyone. Services: Deep clean, Standard clean

I've been remiss in not leaving a review. After trying other maid services, I've used the Maid Place for years. YEARS. The service is easy and accommodating with changing schedules and the people that they send are nice and hard working. There have been only a few hiccups along the way but this is consistently the best maid service in the area.

The prices are reasonable, the cleaning is good, I have never had things go missing or get broken. The owners are nice and responsive. I'll continue to use them as long as I'm in the area.

Called last minute due to a previous cleaning service cancelling on me same day and the owner was super nice and helpful and got me on the schedule within two days and really saved me. I opted for the deluxe cleaning since it included the drawers and was not much of a price difference from the standard. The whole beginning from phone call to payment was super easy, quick and professional. However, as a whole, I was a little disappointed with the communication through the process.

There was a cancellation ahead of me and I was asked by text if we could move the time up. It really wasn't a problem but I didn't see the text and a follow up was never sent to confirm I got it. So on the day of, the cleaner assigned to my apartment called me and said she was at the apartment but the door was locked. Of course it was I had stated I would meet her there - so I had to leave work to meet her at the apartment because I had planned for a later meeting and was also told I would receive a text when the cleaner was on the way/30-min out which I did not.

The cleaning was supposed to be 4ish hours for a 1bd 1ba 900sqft apartment but it ended up taking the cleaner almost 6 hours to clean and she didn't notify me that she wasn't done and needed extra time, I had to reach out to her several times for an update. I was not charged for the extra time which I very much appreciated that but the communication was very lacking.

As for the cleaning - it was decent. The apartment looked nice but it wasn't anything I couldn't have done myself and it didn't look like the bathroom was mopped. I was really looking for a super polished almost brand new feeling which is why I hired a service and it just felt like for the time she was in the apartment the cleaning could've been better.

I think 2-stars is fair because it was a decent experience but very lacking in many ways and the cleaning was very underwhelming. For the money I should've just taken a day off and cleaned myself. Would recommend if you're in a bind and need someone to clean quickly and decently inexpensively but if you have choices, there are probably better.

PLEASE READ THIS IF YOU VALUE YOUR TIME & SANITY. (Please note: I had to shorten this review greatly because of the character limits, so I am just going to post my cliff-notes version. Please visit The Maid's Place's Facebook page and see the review I posted there if you'd like to read the full story.) Here's the overall takeaway: this husband-wife duo over-committed themselves when they said "yes" to doing a post-construction cleaning of our new home, and I don't think I'm grasping at straws when I assume that they were just blinded by the dollar signs. It's absolutely unacceptable that they charged what they did for the horrendous experience that we had, and the unprofessionalism we experienced with them that day is honestly unparalleled.

I have never had a company dish out the amount of excuses for poor service as these people did, much less have I EVER had a contractor pull out mid-job (yes, they pulled their crew out mid-job because I was apparently being "hateful" and "not extending enough grace" while bringing up my big, legitimate concerns over the service we were receiving).

From the moment the cleaners arrived late and frantically scrambled in so underprepared, I just had a gut feeling the service was going to be a disaster, and boy was I right. But, let me stress that this is NO reflection of the cleaning crew. It is 100% a reflection of the mismanagement and unprofessionalism of the owners. I am ticked to even having to be taking this much time to write this review, but I am doing it in hopes that you can avoid having a possible awful experience with this company.

I am saddened, because we have used Maid Place multiple times before this instance (one great experience, and the rest pretty mediocre), but I would have never guessed that this last experience would play out the way it did. I am still stunned to this day. Lastly, I want to point out that I have read some of the other negative reviews of the company (as you may have too) and seen the tacky responses the owners shoot back with.

I am sure mine will elicit the same. I was skeptical of the negative reviews I read because they seemed a little dramatic/extreme, but now I know better having experienced what I experienced. Please just find someone else to work with--someone who will respect your home, your time and your hard-earned money.

I don't know where to start, the owner insulted me saying my home was basically disgusting, they did NOT clean the floors that was "included" in the price over $500. When I said something about wanting money back he said "I figured this was about money for you" how insulting to a customer? Then I said I'd leave a review and he said he'll post pictures of my place. Well post em babe! Also called me unempathetic because the cleaner got a cut at my home. How is that my fault? I don't know. Anyways yeah they're trash.

Gricelda did my deep clean on my apartment today and I couldn't be happier! She did an amazing job, everything on the "checklist" from the website was completed. She even mopped UNDER MY BED! Who does that. Gricelda @ The Maid Place that's who! This is my 4th time (or 3rd) using them and they have never disappointed me.

David and Amanda were absolutely amazing! They had a beast of a move in deep clean at our new house and we couldn’t be happier with the results! Their time and attention to detail was beyond anything my husband and I could have expected. We look forward to regular cleanings so we can keep up their masterpiece!

Thank you so much Maid Place for accommodating the deep clean cleaning I desperately needed before my new mattresses came in and after bug fogger was used (3 days after). Place looks great and dishes were done too (should of taken a before and after picture). But yay can see my kitchen counter now and the bathroom and rooms looks great. Pros * great maid service (she called before she arrived, confirmed what I needed done, etc) * clear scheduling. Maid service was very responsive e.g. leave a voicemail, with name/phone number (each time David got back to me within the day) * good pricing Cons * none

Amazing customer service from the time you call them to book to the time your service is complete. You can tell the owners truly care about the customer they do everything to make sure you are satisfied. The team of cleaners are very thorough and great at the job!!! Love the way my house smells and looks every time they leave!!

Best maid service I’ve ever had! My baseboards have never been more beautiful! The staff is professional, courteous and punctual. If there’s ever an issue, the owners are more than helpful in trying to make it right. I’ve been using them for 4 years and can’t imagine using anyone else.

This is my first time hiring a cleaning service and am very impressed with the quality of work performed! Ask for Cynthia, she and her co-worker go above and beyond. I scheduled a Deep Clean as a surprise for my wife while she was on a business trip.
Jordan is excellent to work with in terms of scheduling and getting you a team that fits your preference and schedule.

I would highly recommend this company to anyone. I have scheduled a monthly Standard Cleaning and with little notice can change that to a Deep Clean if needed. This cleaning is well worth the monthly expense!!