Authentic Oriental Rug & Carpet Cleaning By John Reilly

I was offered a rug second hand from a friend who suggested I "run a carpet cleaner over it". After renting one and running over it 6 times (which took hours) the water was still as black and stinky as the first time. I decided to contact the professionals and they completely restored a rug I was having second thoughts about. Prices are fair, work is fantastic. Last time I take a second hand rug!

Fast, friendly, and reasonable price. My rug was worth saving, and they realized it and saved it from the trash. They have been around for a long time and there is a reason for it

This is the 2nd time we've used them. The first was when we had a clothing moth infestation and we needed the carpets cleaned and some repairs done. This time was to get all of our rugs cleaned in preparation for storage and a move. Both times they were great, very accommodating of a tight schedule and just helpful in general. The work is not cheap but it is high quality.

Has been cleaning rugs for my family for over a decade. Persian, oriental, and whatever else we have. Easy to drop off and pick up. Customer service is lovely! Everyone is so polite and helpful. I try to tip when they bring or take the rugs out of my vehicle.and they refuse.but I insist. I have never been disappointed.and my rugs are family heirlooms. Cleaned past my expectations!

Great cleaning for Oriental rugs. They deodorizer and have stains protection. Been here 4 times, never disappointed. Prices good.

1st time using Reilly's, great service. Rug came out looking great. Definitely using again.

I've been so happy with this team of professionals. Not only does my rug look great (and without any chemical smells!), the staff were kind, answered my questions, and even took my 3 year old around to show her how everything works. They took time to talk to me about different options for all my rugs, and their prices are hard to beat. I will definitely be back.

I've been using Reilly's for cleaning and restoration all my antique heirloom carpets for several years and I am very pleased with their quality of work and attention to detail. Trusted, reliable, knowledgeable, and friendly service. Highly recommended.

I paid HUNDREDS of dollars to have my wool area rug cleaned and treated. But the rug was seemingly not touched. It looked like it was vacuumed, nothing more. What the heck happened here?! What went so terribly wrong?! Did management know that this rug was not cleaned? Was there a miscommunication between the specialists and the people working in the billing department as to the details of this job?

I was livid when I realized the tremendous expense and the effort that it took to get this large 9x12 area rug in and out of my house. It was a huge task for one small, little girl. There were still traces of my dog's hair still on the rug when it was returned to me and the high traffic areas of the rug still looked as matted down as before. I certainly expected after a serious cleaning that the rug will. look a bit different. smell different. and definitely be free of my dog's hair.

I had to borrow a Hoover Steam Cleaner to clean the rug myself. As expected, the water I extracted from the rug was blackened with dirt. I am angered as well as hurt. I lost hundreds of dollars in this transaction and I can't obtain a refund. Did I do something wrong here? Did I anger someone within this company? If you couldn't clean my rug. why not tell me so and return the rug to me?

My 9x12 area rug had a fabric backing. I realize that it's definitely possible that my rug could not withstand the cleaning process and I would completely understand if that was case. And I believe that was likely what happened here but I don't really know what happened here. I could have purchased a new rug with the money I wasted on this! Was this an innocent error or did something deceptive occur here? I can confirm/verify my review with my invoice. I am open to discussing this matter. if someone from the company would like to reach out and explain, I will gladly listen.

I have been using Reilly's Rug Cleaning for 15 plus years. I received excellent customer service each and every time. Their background and knowledge of carpets is extraordinary. I highly recommend!

I'd give them 10 stars if I could. Reilly carpet cleaning are my trusted go to guys for cleaning my area rugs and wall to wall carpets for the past 15 years. I started using Reillys when I was told a very expensive oriental rug was not salvageable. Not only did they succeed beyond my expectations they cleaned it better and were able to make it look better than I've ever seen it.

I own rental properties and while turning over apartments I use them to clean the carpeting between tenants. They have never once disappointed. These guys know what is and what is not possible and they've made it clear each and every time. They are reliable, very professional, with knowledge beyond any I've ever experienced. I have a large family and we all use this company.

We all jokingly refer to them as the carpet whisperers. The owner and his staff make you feel confident from the moment you speak to them. I wouldn't think of ever using anyone else and in my opinion neither should you.

I have been going to Reilly's for well over 20 years and they have done a great job on all my carpets from hand made hooked rugs to persian to oriental rugs. David and his staff are very professional and helpful and always pleasant.

My 8X10 Oriential Rug was beautifully cleaned. However, when it came to delivery - We finally agreed on a day since I am not home during the week and they do not deliver on weekends. A state holiday came around and I was home for delivery. My husband has had a stroke so can be of no help with lifting and such. Reilly's did not tell me there was an extra cost for laying down the rug (which I stupidly assumed they did.

All my other rug cleaning companies did). Anyway, the man delivers the rug and tells me he cannot help me lay it down. do you know how heavy an 8x10 rug is? I called the company and spoke with the the owner. He said "I wish you had told me you were alone we would have sent another man and charged you $45 dollars to lay it down". I could not believe my ears.

I would not recommend this company on this policy alone, not to mention their attitude. There are plenty of other rug cleaning companies around, find one with a heart that wants to keep a customer and make them happy.