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All Green Carpet has been cleaning, repairing and servicing the great people of Southern California for many years. We are a family owned and operated company that offers a wide array of services at affordable prices. We pride ourselves on our focused customer service and quality carpet care. Call us today for a free quote on our services as well as provide you some eco friendly options.
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Reviews (21)
Ralph D'Angelo
Jan 29, 2022
S. G.
Aug 07, 2021
Well old habits will never change. Read reviews after finding them on Groupon. Luckily I called and got the Groupon rate directly. Tech showed up nearly thirty minutes after their 2 hour window. He arrived and as expected shifted the deal. He explained to me my $250 value to clean a sofa and loveseat was just for "basic" service. It didn't include deep cleaning or the sides of the couches.
The Groupon rate was different says him. He kept asking if I had purchased it already. Knowing that had I purchased I'd be on the hook now. Ultimately came back and quoted me double the price or nearly the original "value". I was told by the lady on the phone all of those charges were included, which despite the reviews, I thought they had rectified. Nope. Bait and switch. Groupon should ban them.
The Groupon rate was different says him. He kept asking if I had purchased it already. Knowing that had I purchased I'd be on the hook now. Ultimately came back and quoted me double the price or nearly the original "value". I was told by the lady on the phone all of those charges were included, which despite the reviews, I thought they had rectified. Nope. Bait and switch. Groupon should ban them.
Barbara W.
Apr 02, 2019
I found this company on Groupon, they said they would honor the Groupon price without me actually purchasing it. It was 5 rooms for $69 dollars. I told her I had a sectional I needed cleaned and she told me a 5 seater would be $125 and that our stairs were $3 a stair ($42). I spent the whole day before prepping for the cleaning and moved all the furniture out and I'm 7 months pregnant so it was really hard work for me.
When he got here this morning he told me that the regular cleaning doesn't remove any stains and I'd have to get the deep cleaning which would cost $225 ($5 a stair) instead of the $69 plus $3 a stair. And the sectional would actually be $190 to clean. So instead of $237 it'd be $415. I told him we couldn't afford that and he left.
I think he thought he could tell me whatever price he wanted because I was so prepped, but I felt like he was so dishonest and greedy I couldn't work with him at all. After he left the lady at the company called to work it out with me, and seemed shocked that he wanted so much more money, she put me on hold to talk to him and then the call dropped.
When he got here this morning he told me that the regular cleaning doesn't remove any stains and I'd have to get the deep cleaning which would cost $225 ($5 a stair) instead of the $69 plus $3 a stair. And the sectional would actually be $190 to clean. So instead of $237 it'd be $415. I told him we couldn't afford that and he left.
I think he thought he could tell me whatever price he wanted because I was so prepped, but I felt like he was so dishonest and greedy I couldn't work with him at all. After he left the lady at the company called to work it out with me, and seemed shocked that he wanted so much more money, she put me on hold to talk to him and then the call dropped.
Barry Schwam
Nov 03, 2018
Mark F.
Mar 26, 2018
WORST SERVICE EVER. DO NOT CONTACT THEM. They came to our apartment, told us we needed more than the basic service, even though that is what we ordered, told us he would call his office, and then got in his van and drove away without telling us. I called back to the office and she said our carpet was "too dirty" to clean, and she hung up on me. DO. NOT. USE. THEM.
Chris R.
Feb 14, 2018
With a $20 off coupon, I ended up pay 49 bucks for the 5 room package on Groupon via a referral service. I remembered in the past carpet cleaners created ghost rooms out of thin air since my carpeted areas are the living room, small vestibule/hallway and a bedroom. Just like any other low cost service, buy-in for the cheapest price possible because they are going add more when they show up.
So the "add more" was $55 charge for Deep Cleaning. Apparently this package on Groupon does not include this special service. I countered with $45 cash which the cleaner Jose was happy to take. He used a rolling model telling me it was just as good as the massive van-mounted machine. I'm the suction from the van is more powerful but as long as the carpet looked clean and didn't smell any more I'll be happy.
So basically all in all, I got my 1 bedroom apartment cleaned for $94 bucks. He wasn't able to get out one carpet stain, but made it lighter. This groupon company, Steam Cleaning 4 U, I think is a referral service because Jose worked for SOS Carpet Cleaning.
So the "add more" was $55 charge for Deep Cleaning. Apparently this package on Groupon does not include this special service. I countered with $45 cash which the cleaner Jose was happy to take. He used a rolling model telling me it was just as good as the massive van-mounted machine. I'm the suction from the van is more powerful but as long as the carpet looked clean and didn't smell any more I'll be happy.
So basically all in all, I got my 1 bedroom apartment cleaned for $94 bucks. He wasn't able to get out one carpet stain, but made it lighter. This groupon company, Steam Cleaning 4 U, I think is a referral service because Jose worked for SOS Carpet Cleaning.
Kali A.
Dec 08, 2017
I purchased a Groupon deal to have SOS clean my carpet. I stupidly thought they actually intended to clean the carpet. The guy shows up and looks around shaking his head. He tells me they'll never be able to get my carpet clean with just a regular cleaning. I needed a "power" cleaning for a mere additional $271. It was my move out day so I had to pay them their blood money. I felt totally scammed.
Marina W.
Dec 06, 2017
These people advertise on LivingSocial and Groupon and are crooks. They came to my house and they sent someone which did Not even work at their office and gave them my address to come to my house to clean my carpets, and he insisted on getting only CASH and was rude and so unprofessional and scary. I called & told them the carpets look exactly the same and they need to come back and they refused and was rude and does not respond back to resolve the problem. THEY ARE A CHEAT AND CROOKS, DO NOT LET THEM IN UR HOUSE OR PAY THEM, I reported them to BBB also and BE AWARE
Yolanda Y.
Dec 02, 2017
Julie M.
Sep 11, 2017
This company shouldn't even get one star. DO NOT EVER USE THIS COMPANY. I purchased a Groupon to have JUST my living room carpet cleaned. The Groupon was for three rooms, $40. The guy called me the day of my appointment to make the appointment time range an hour later then scheduled. Then, when he finally showed up he came up the apartment first without the cleaning stuff.
He told me that to clean my carpets it would need a deep clean instead of a steam clean. Because apparently steam cleans don't do anything? So why is that an option on the website? A deep cleaning would cost an additional $350 to do. I said are you kidding me right now? As we sat there arguing over this he was texting with "dispatch" and said that the company would not allow him to do the cleaning.
To which I said to give me the number to talk to a manager. He wouldn't. He then yelled "my car is blocking someone" and literally got in the car and drove away. I am super angry that I spent a large chunk of my Sunday moving furniture and waiting around for this joke of a company. Do not ever use them.
He told me that to clean my carpets it would need a deep clean instead of a steam clean. Because apparently steam cleans don't do anything? So why is that an option on the website? A deep cleaning would cost an additional $350 to do. I said are you kidding me right now? As we sat there arguing over this he was texting with "dispatch" and said that the company would not allow him to do the cleaning.
To which I said to give me the number to talk to a manager. He wouldn't. He then yelled "my car is blocking someone" and literally got in the car and drove away. I am super angry that I spent a large chunk of my Sunday moving furniture and waiting around for this joke of a company. Do not ever use them.
Happy C.
Sep 08, 2017
Found them on Groupon. Great service. Carpet came out really clean. When you call to make the appointment the lady will give you a window of time when the technician will be there. The guy who came to clean the carpet was really good at communicating with me what time he would be at my house. So I was able to go about my day.
Theresa F.
Mar 24, 2017
I had bought a deal on groupon for my stairs outside my apt to get cleaned. Very small set with water and no serious damage. The cleaning guy showed up an hour late after calling saying he will be later than 10am he changed it to 1100. He shows up after 12 and tells me he doesn't clean stairs. Call the manager and yells in Hebrew in front of me.
The manager calls me back, tells me it's now double the price but she will take 5$ off when we had already confirmed the situation prior to him coming. It gets worse by the carpet cleaner calling back again and yelling again on the phone causing a disturbance. Totally rude, unprofessional and I will never use this service again! Please do not go here. I will post this on Groupon as well. How embarrassing.
The manager calls me back, tells me it's now double the price but she will take 5$ off when we had already confirmed the situation prior to him coming. It gets worse by the carpet cleaner calling back again and yelling again on the phone causing a disturbance. Totally rude, unprofessional and I will never use this service again! Please do not go here. I will post this on Groupon as well. How embarrassing.
Samara I.
Mar 03, 2017
DO NOT GO WITH THIS COMPANY! I spoke to Lea the receptionist on the phone and pressed her with many questions. I told her I have a very small space and an even smaller space (5by5 area) where there are pet stains. She said when the technician gets here he will have to charge more to treat the small area bc he will have to use a different product for that.
She said it will be approx $15 more. I said can I get that in writing on an email. She said no! Then she asked me to cancel my groupon. These people are scammers! I wouldn't trust them for anything!
She said it will be approx $15 more. I said can I get that in writing on an email. She said no! Then she asked me to cancel my groupon. These people are scammers! I wouldn't trust them for anything!
Monica M.
Jan 16, 2017
Wish I would have read these reviews before I purchased a groupon. I purchased a groupon for $44 for 350 square feet cleaning. When the technician arrived, he quoted me another price. He said my groupon didn't cover deep cleaning and that's what my carpet needed. I found that very interesting because I take off my shoes before coming in my house and I don't have pets.
The stains that I had on my carpet where spots. He said he would charge me an additional $80. He took 20 minutes and called it a day. The next morning when the carpet dried, the carpet still had the same stains. I called the company to complain and the lady I spoke to said, " what did you expect, a new carpet?" How rude is that? Bottom line, I ended up paying $125 and the carpet looked horrible. Do not go to this place!
The stains that I had on my carpet where spots. He said he would charge me an additional $80. He took 20 minutes and called it a day. The next morning when the carpet dried, the carpet still had the same stains. I called the company to complain and the lady I spoke to said, " what did you expect, a new carpet?" How rude is that? Bottom line, I ended up paying $125 and the carpet looked horrible. Do not go to this place!
Einav P.
Jun 02, 2015
Grateful Customer! I have had problem with sick pets, college kids messes, and other stains and all were taken care of professionally. they use good products especially for stain protection and pets order. Ill would highly recommend SOS carpet Cleaning to all people I love. Try them and you will see the results.
Valerie D.
May 19, 2015
I had sos clean my carpets, two area rugs and a sectional couch. They did a nice job overall. The workers were very friendly. The whole job took 4 hours and so far everything looks good. Will definitely have them back and recommend to others. Pricing was fair Time-frame was ok. They were 20 minutes late but called to notify which was nice.
Regev C.
May 07, 2015
I hired SOS carpet cleaning to do a deep Cleaning of all my carpets after my new doggy pee all over my carpet, after 2 hours that I booked the appointment the guy showed up He was friendly, and extremely informative. and I'm glad to say that my carpets were not only left clean, but they smelled and looked brand new, and at a great price! I will definitely be calling them again and referring them to my friends.
James V.
Apr 23, 2015
Sos carpet cleaning really does save your soul. Owning an old dog accidents are always bound to happen. But rather than replacing all my carpet, Sos did an amazing job bringing it back to life. The carpets look better then the day i moved in and any scent of owning a pet is gone. Call them asap if your carpet is in need of saving. 5 out of 5 anytime for these guys. I've already recommended my brother to give them a call.
E. S.
Feb 20, 2015
I would give 0 stars if I could. Complete scam. Maya quotes a price on the phone for our two couches and once the technician arrives he states, " if you want the deep clean it will be at least $200.00 more." I still don't know what the deep clean is because I witnessed him putting a couple handfuls of powdered soap in the water, not sure how that made it a deep clean. Maya phoned him four times to hurry up and get on to the next job. Stay away from this company.
Yvette Mulero
Jan 03, 2013
Sal D.
Aug 24, 2012
If ever there is a zero star. I would give them that. why is this company have an average of two stars on yelp? bec they suck. their guys would convince you to get the deep cleaning, and if you don't, they dont put shampoo on their water for that regular cleaning. that maya who promised they would do their job right, well, when i called her again not being satistied of the 'cleaning' they did, she was arguin with me, very rude. i gave the other guy a $10 tip just bec he did his part but that other lazy guy, d'oh. and Maya.they should go to SOS suck club. scam. lazy. rude. terrible customer service. agreeing with other most customers. save your money!
