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Deep down steam cleaning. Dirt is extracted not rubbed deeper into your carpet from a bonnet. When you have your carpets cleaned by Nichols carpet cleaning, the only things you lose are spots, stains, odors, and ground in dirt! Because you're bombarded with misleading advertising, confusing claims and simply bad information. From super-low prices and high-pressure sales - to unqualified technicians and near-worthless methods - how do you ever find a qualified, competent, professional carpet cleaner?
Services
For years we've offered a better carpet and upholstery cleaning business. We are here to service those who are tired of carpet cleaners who clean poorly, give you one price but end up charging you more. There is nothing new or magical about what we do. We are simply perfectionists applying a great deal of skill & knowledge, coupled with the best equipment & cleaning agents made.
Vacuum, vacuum, vacuum. This cannot be stressed enough. You should vacuum at least twice a week, more often if you have pets. Vacuuming helps rid your carpeting of dust, dust mite feces, animal hair and dander, human hair and dead skin, mold spores, dead bugs and abrasive - carpet life shortening - sand and soil.
It looks wonderful now.help it stay that way with Scotchgard Protector for Carpet and Upholstery. Keep your home cleaner, fresher, brighter. The best time to apply Scotchgard Protector is right after cleaning; your professional applicator can do it for you. Regular vacuuming and prompt cleanup of spills will help maintain the bright, freshly cleaned look for a long time.
A: No. Years ago, some carpets would shrink when cleaned because manufacturers used jute as a backing. Jute is a natural fiber that can shrink when it gets excessively wet, and old steam-cleaning equipment would sometimes cause that kind of over-wetting. Today, nearly all carpet has a synthetic backing, which helps prevent shrinking.
Reviews (26)
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Lori R.
Jul 31, 2021
I have used Nichols Carpet for many years. They are reliable and pay attention to detail. The post about not cleaning properly or opening windows is definitely the wrong business. I asked yelp to remove the other review and they said someone else had also asked the same. But they would not take it down. Victor always leaves the windows open. He always helps lift the furniture off the carpet.

He always pre-treats the carpet for stains. He always goes over and over the carpet until the stains are gone. I have use many, many space different companies and he is definitely the best. I highly recommend this business.
Kimmie J.
May 27, 2021
I'm very displeased with the job. I came home to the floor looking the same. The guy blamed our vacuum when he should have his own -- that's standard. Second, no windows were left open. Third, the carpet looks the same from when I left this morning. I'm pissed that I paid for mediocrity.
Chris B.
May 16, 2021
Victor is always rock solid as other, "budget" carpet cleaners come and go. He does great work at a fair price, highly recommended.
Cindy VanSickle
Apr 28, 2019
I have been using Victor for my carpet cleaning for over 25 years now. He does a great job. Professional and excellent work. Laura is prompt with getting you scheduled in a timely manner.
Christine Ahrens
Feb 14, 2019
If I could give six stars I would! Victor has been taking care of our carpets for almost 20 years now. He does an excellent job and has managed to keep my white carpets, white:- He shows up on time, works hard and is trustworthy. I would be remiss not to give a shout out to Laura who is also very professional! This is one small business that does a fantastic job.
Nancy T.
Dec 14, 2018
Vic is my go-to carpet cleaner and I've used him for many years. Always does a great job and NO hidden costs like other carpet cleaning services once they're in the door. He also is owner operator so does the work himself. plus he's a real nice guy and lives locally. Great service!
Rodric Johnson
Nov 04, 2018
Victor cleaned my carpets in Alamo. The work he did was simply stellar. Like the other reviewers.my carpets looked brand new after he was done. He was prompt, courteous, and probably most importantly honest and trustworthy. I had no problem leaving him the keys to my house. I can't recommend his company enough and don't plan on using anyone else in the future.
M. B.
Oct 22, 2018
The team at Nicholas Carpet Care is amazing & we can't recommend them strongly enough. They are our go-to team both professionally & personally. They have served several of our clients and every one has been impressed. Their team is highly professional and their service is exceptional. Mark (the owner) is easy to communicate with and his knowledge of carpet care is very impressive/exhaustive - you truly get the feeling he's passionate about providing solutions to people. Also, they are very cost-conscious and won't recommend solutions that don't payoff.
Kerri C.
Aug 03, 2018
We have had Vic cleaning out carpets for years. Great customer service and my carpets look great every time. Highly recommended.
Jeff P.
Jul 18, 2018
Nichols Carpet Cleaning is the best! Showed up on time, did a great job and I found them to be very trustworthy. I will use them for my office and home is the future.
Heather B.
May 21, 2018
Victor does the BEST JOB! He has been cleaning our carpets and tile/grout for almost 18 years. He is such a nice guy, honest, very attentive and does a stellar job. I highly recommend him!
Kathleen Petersen
May 03, 2018
We have had Victor clean our carpets for the last 10 years and couldn't be happier. He arrives on time, has reasonable prices, and most importantly, does an excellent job on our carpets. Vic is very efficient and when he leaves, our carpets look spotless. Vic is the best!
Nicole Summers
Apr 30, 2018
Great carpet cleaning company! Victor showed up on time and was very respectful of our belongings and time. He provided advice to maintain our carpets in between cleanings and left our carpets looking like new. We will definitely be using Nichols Carpet Cleaning again.
Bea Pressley
Apr 20, 2018
Vic is the best carpet cleaner I have ever used and I have hired many. His work and work ethic are superior and I gladly refer him to friends and neighbors who thank me because their experiences with him match mine. Vic is always professional, very competent, friendly, and pays attention to details such as being aware that I have cats who would like to escape. Considerate and courteous, he is on time and works in an efficient manner.

It is easy to schedule an appointment and both he and Laura are respectful of the customer needs and, perhaps, special wishes. Calm and even-tempered even when dealing with a difficult customer, he is patient and cool-headed. I look forward to Vic's visit because not only do I know the job will be done well and also that we will have pleasant and informative interaction.
Katie Frame
Mar 19, 2018
Nichols Carpet Cleaning is simply the best around. When moving into our rental 3 years ago our landlord recommended Victor and it's been a great experience. Having two young children our carpet tends to get stained pretty frequently and somehow Victor is able to make the carpet look brand new by the time he's done. I am honestly always shocked at how good it looks. He's incredibly friendly, punctual, hardworking and trustworthy. You won't regret hiring him for your carpet and flooring needs.
Tara Gordon
Dec 13, 2017
Victor from Nichols Carpet Cleaning did an amazing job on our carpets! We hired him to clean the carpet in our rental house before we moved out, and I wish we would have done it way sooner. The carpets looked brand new after he was done, he was quick, and friendly. I would definitely use him again, and recommend him to a friend!
Joe DeSimone
Dec 12, 2017
These guys are simply the BEST! Funny story, I've known Victor and his family for well over 20 years and had my carpets cleaned in the past with tremendous results. I used to clean carpets when I was a late teenager working for a friend of my father, Vic hired me around 2000 and I worked off and on for years with him. He helped me get a successful business off the ground as well.

He has well over 35+ years of experience and knows his stuff! Wonderful customer service from his office staff to your front door! Don't hesitate to call these guys, you won't be disappointed!
Korey Barragan
Nov 28, 2017
Well let me tell you, Victor knows how to clean carpets. He is always on time and making sure you understand the process of the cleaning of the carpets. Victor has been cleaning the San Ramon Valley Fire Departments Fire Stations the last 20 years and he does a great job. Besides the carpet he does tile also, and when he did our Station 36 it was a major difference, it is still clean after one year.

Our carpets and floors get a lot of foot traffic from our firefighters and Victor makes sure they are clean at all times. He evens has done alot of our firefighters homes and they love the results.
Carla G.
Jul 01, 2016
A GREAT one man business. Fast thorough and efficient service. Kind and caring guy. We had great conversation about life and family. I was given a clear quote over the phone and was not charged for every spot/stain etc. the wife runs the business end and communication between the two of them was great. I will definitely use him for future needs and will recommend him to others.
Annie T.
Sep 17, 2015
I highly recommend Nichols Carpet Cleaners. I've used them 3x for two different residences. I LOVE THEM! They deep-cleaned my carpet when I had an old dog who would leave, ehem, "presents" on the floor for us, and they were not only able to come out the same day for an emergency visit with no extra charge, but more importantly, they got all the smell out! (I had a baby at the time, so having clean carpets was paramount!) When we were about to move, we called Nichols again because we decided not to change the carpet or kitchen floor tiles, which were all original in the house (over 10 years old).

They cleaned it so well that my realtor was shocked and even the decorator who staged our house for Open House commented on how clean the carpet and tiles were! I would use them again, hands down.
Jonathan W.
Aug 11, 2015
We have been using Vic for years and absolutely love him! Personal touch, impeccably honest and terribly hardworking. We are very happy to have found him!
Natalie P.
Aug 07, 2015
Vic and Laura are the best. Excellent customer. Service. Trustworthy. Responsible. I've enjoyed their professionalism throughout the years.
Lisa G.
Jul 01, 2014
I love when I call a small company and someone actually answers the phone instead of me getting their voice mail. :) I needed a move out carpet clean and they were there on time (early actually) and were very professional and courteous - I even asked if they could swing by my new place to clean an area rug and no problem, they were there later that same afternoon. Paying was very easy as well - and I must say, the prices were very reasonable! I will use these guys again!
Brian C.
Jun 03, 2011
First off, this was my first experience with professional carpet cleaning. So, by my own Yelp rule, I cannot give a 5-star rating (reserved for the best ever, and with one sample, that doesn't work). That said, I am totally satisfied with the price, the cleanliness of my carpet, the speed with which the job was done, and everything else. I am writing this just after they left, so if any problems arise (which I do not expect) after the treatment dries, there may be more to say. But for now, I'm planning to use them again.
Jennifer G.
Aug 18, 2010
This COMPANY is amazing! Not only did they make my 30+ year old carpets in my rental look BRAND SPANKIN NEW - but they cleaned my carpets on my LUNCH BREAK! They were super speedy & friendly. I would reccomend them to ANYONE & IM GOING TO! & when they were leaving, one of my neighbors walked by & said "THESE GUYS ARE THE BEST CARPETS CLEANERS IN TOWN!" & I absolutely agree!

I plan on using them every 6 months, when I move, & recommending them to anyone who crosses my path looking for a carpet cleaning service. :) SIDE NOTE: Im not quite sure where the bored woman who accuses them of damaging her stuff came from- clearly she has WAY too much time on her hands (So take it with a grain of salt people!). You never know who people are, so I would be careful bashing people on here & how much you go out of your way to try & get compensated for something you could simply just sand or slap some paint on. Dont you have something better to do? For your sake, I hope so!
Lyn A.
Jan 10, 2008
Victor is wonderful to work with, very professional, and prompt too! The carpet cleaning he provides is the power steam kind - yes, your carpet gets a bit wet! - but that is what I really like, because it looks, feels and smells clean! I highly recommend Victor and Nichols Carpet Cleaning!