Our commitment to excellent service and customer satisfaction shows in everything we do, and it's the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide mold remediation, water damage restoration, carpet cleaning, air duct cleaning, and more for Residential and Commercial clients.
I called Octagon for an urgent need and they not only provided service the same day, but it was an after hours cleaning of carpet and provided by a knowledgable and pleasant staff member.
I called Octagon for an urgent need and they not only provided service the same day, but it was an after hours cleaning of carpet and provided by a knowledgable and pleasant staff member.
Follow us
Services
Robert is the founder and co-owner of Octagon Cleaning & Restoration. He holds many industry certifications. With over 15 years of indoor air quality-related experience including project management, inspections and consulting, he is uniquely qualified to handle any water damage, mold damage, and bio remediation project.
We are the local emergency home water damage restoration experts that insurance professionals, property managers, and homeowners count on to tackle even the toughest jobs. The most important aspect to mold remediation is to prevent the conditions that resulted in the mold growth from recurring and then to ensure that the prescription offered succeeds in the goal of true removal.
Our commitment to excellent service and customer satisfaction shows in everything we do, and it's the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms. The most important aspect to mold remediation is to prevent the conditions that resulted in the mold growth from recurring and then to ensure that the prescription offered succeeds in the goal of true removal.
Reviews (15)
Mildred Daggett
Jan 29, 2022
Joe Vogel
Dec 18, 2021
Octagon performed mold remediation in the attic of our "new-to-us" house. They completely removed all of the old moldy insulation, and scrubbed, sprayed, and sealed all the exposed framing. The workers were friendly and professional, and they did a great job. They took special care to create a negative pressure space, so that mold spores wouldn't be let in to other rooms in the house. I would absolutely recommend Octagon for any mold remediation needs!
Tom Landry
Nov 18, 2021
Stephen Hamlet
Sep 29, 2021
I gave Octagon a 5 out of 5 stars rating, but would have given them a 100 stars if I could. I called Octagon the day after we had an upstairs water leak. The next day, Octagan had scheduled a technician to assess the damage and set up the mitigation solutions to dry out the damage before mold could set in. Everyone from Octagon was friendly, professional and very responsive. If you need a fast, reliable and effective response, you will find it with Octagon!
John Hanley
Sep 28, 2021
Andreas Loppnow
Sep 26, 2021
Nicholas Roy
Jul 18, 2021
Octagon is second to none. We've used many different companies over the years, only to be disappointed time and time again. After multiple visits by Octagon, it's clear that this group has a mastery of what the customer needs. I rarely leave reviews, but felt compelled with my great experiences with Octagon. 10 stars, but Google wouldn't let me! In an era where poor customer service has become the norm in business, it's refreshing to experience the opposite. Keep up the good work Octagon.
Greg Burns-Jackson
Apr 04, 2021
Better Fit Fitness Center
Mar 06, 2021
Octagon was very professional throughout my service. I needed my businesses' carpets cleaned and done quickly. Fortunately a colleague recommended Octagon to me. They got me on their schedule right away. Good competitive pricing and top notch work. I will definitely go back to Octagon with any other cleaning services I need done. Service: Carpet cleaning
Brooke E. Dunkel
Dec 24, 2020
Alexander Whitney
Apr 15, 2020
Very poor customer service, and left a mess! I would not recommend Octagon. There is better quality service available elsewhere for a cheaper price. Our story: We just purchased a new home and had the attic tested for mold. Our initial inspection went well (there was mold, but an easy fix) and cleaning was completed quickly. Thus why i give them a 2 star and not a 1 star rating.
After the cleaning, however, Octogon left a TON of equipment all over our hallway. There was zero communication from the company for over a week (no post-test scheduled) and when I finally did get ahold of them they claimed their field staff had tried to reach me multiple times and it was MY fault they hadn't followed up. Communication continued to be VERY frustratingly poor from that point forward, and when we finally did get a return service for a post test (multiple weeks later) the employee showed up outside his scheduled time and nearly left without doing anything!
I just happened to be home early and saw him as he was getting into his car to drive away. He was extremely rude, left an absolute mess in our hallway from opening up the attic, and blatantly told us the mold would come back so we'd have to pay them more for future cleanings! Because clearly i paid $2,400 so the problem would return and they could get even more money? Such an unprofessional and frustrating experience!
After the cleaning, however, Octogon left a TON of equipment all over our hallway. There was zero communication from the company for over a week (no post-test scheduled) and when I finally did get ahold of them they claimed their field staff had tried to reach me multiple times and it was MY fault they hadn't followed up. Communication continued to be VERY frustratingly poor from that point forward, and when we finally did get a return service for a post test (multiple weeks later) the employee showed up outside his scheduled time and nearly left without doing anything!
I just happened to be home early and saw him as he was getting into his car to drive away. He was extremely rude, left an absolute mess in our hallway from opening up the attic, and blatantly told us the mold would come back so we'd have to pay them more for future cleanings! Because clearly i paid $2,400 so the problem would return and they could get even more money? Such an unprofessional and frustrating experience!
Norman Schleyer
Jan 05, 2020
I would highly recommend Octagon. We live over 3 hours away from a home we were selling. When mold was found upon inspection Octagon was the first company we called and very glad we did. They handled the whole process from beginning to end without us having to be there. Our schedule was extremely tight and they were able to squeeze us in their busy schedule in order for us to be able to sell on time. They were extremely responsive to all our questions and very professional! We would use them again and again if need be.
Rick Chase
Nov 12, 2019
Highly recommend! Professional and thorough. All mold is completely gone. They taped plastic on the walking areas and did not leave any mess behind. Easy all the way through from estimate, contract signing (electronic via DocuSign) and job completion. They were very clear things could change after they rip the walls apart, but the estimate and time required was accurate.
If you need similar services you definitely should consider Octagon, at least let them provide you with an estimate. For me, the most important thing was having the job done correctly. I am confident I chose wisely selecting Octagon.
If you need similar services you definitely should consider Octagon, at least let them provide you with an estimate. For me, the most important thing was having the job done correctly. I am confident I chose wisely selecting Octagon.
Panda Bear
May 26, 2019
We found Octagon on the web. Clearly they were the only company in our area to rescue our home. Response time was unbelievable fast, on site in less than three hours after calling. Team on site two hours later with --all-- of the right equipment and highly-skilled personnel. They were incredibly fast, professional and efficient. Everyone in the company from the back office to senior management greatly exceeded our expectations in all regards. Everyone was exceptionally compassionate, courteous and responsive to our needs and concerns.
Susan Loker
May 08, 2019
From the minute I called Octagon to request help cleaning up flood damage to my coastal home, they were professional, responsive and knowledgeable. They had been recommended to us by the agency that handles our rentals. The work was thoroughly done and they were able to help identify the source of the problem. The final invoice came in under budget. Actually, Octagon was one half the price and far more responsive than the local Servpro. I would not hesitate to call them if the need arose again. Thank you, Octagon, for helping us through a big mess!