Continental Maid Service

Critical: Professionalism I inquired about booking and that I would call back within the next 5 minutes. The male on the phone got loud and rude. He said the appointment was already filled up after I called him back within 5 minutes. I do not recommend this place!

I am so impressed with Continental Maids! Today was our first clean. EVERYONE bent over backwards to make sure that we were very satisfied with our experience. I am truly blown away that what I consider a deep clean is their standard cleaning service. My house is immaculate! It is an absolute pleasure to walk in my door and see my house sparkling clean.

My first experience with Continental Maid Service was yesterday. They were friendly, professional and did not cut corners. They did a fantastic job! My house smells and looks terrific!

Continental Maids once again did a solid job for me. I will use them again and recommend to others. They were prompt honest and trustworthy. Thank you Continental Maids.

I hired Continental Maid Service for cleaning when my last kid moved out of the house. Scheduling was very easy. I got a confirm call the day before. And they were on time. The three cleaners were very thorough and efficient, in and out in an hour and a half. I also have two dogs and a cat in the house. They rolled with the bit of barking and mewling that went on, and had no problem with the pets. I spoke directly to Marc Kevin, the owner, and will definitely be using them in the future.

I was very impressed with the great job my team did. It was my first visit and I spent a couple of minutes with chrismar to tell her where to focus. MY house smelled so clean after they left. My shower door looked as good as new. They also got a stain out of my bathroom floor. I look forward to having them come again.

The service from Continental Maids is very good. I have been using Team 3 for a few months and the girls are real nice and focus on my specific needs. They do a really nice job and I feel really comfortable with them. I highly recommend.

I seldom take the time to write reviews, but I found it necessary after my experience with Continental Maid Service. Based on my limited availability, Dawn was determined to find a time slot that would meet my needs. The team was scheduled to arrive Saturday morning, and they were punctual. I did not stay in the apartment during the cleaning, but upon my arrival, it was refreshing and spotless to say the least. Mr. Kevin has been an integral part of making sure I had exactly what I needed from the beginning of my inquiries. Highly recommend, would definitely use again. Keep up the great work!

Wanted to surprise my wife with a deep cleaned house. Tried Continental Maid and spoke to Dawn. She was super friendly. I got Team 11 and was extremely pleased with the service. House looked great. Will definitely be using again.

Called Continental Maid Service for my mom who is elderly and lives in NJ. They sent team 3 to clean her home. Mom was delighted with the service. They were very nice and took care of her home. Mom told me she would have them back and she will let me know when to call them. Thanks Continental Maid!

Sorry My wife's stolen diamond ring was NOT a fabrication and I can prove it. The Franklin Lakes Police filed a report and the outcome was indeed the ring WAS stolen. There were NO others in the house. Before you accuse me, you should look in the mirror.

We live in Montclair and have been customers for two decades. The cleaners, Oscar, Patricia and Culeika, are honest and reliable. And the people in the office, including Wlodek, are responsive. The cleaners also are friendly to us and our two cats and they make sure not to leave the doors open, since they're indoor cats.

Had a great first experience with our first team but TEAM 6 was HORRIBLE! No attention to detail (baseboards, door fingerprints, cobweb in corner still there)! The owner offered me a $35 credit and made a note to ONLY give me Team 10! The first time my condo was sparkling now it's just a little bit of shine.

Had a GREAT first exam then the second time it was sub par. They offered a future credit and apologized. Will try them one more time.

I used Continental Maid Service recently for the first time and I was so satisfied that I signed-up for regular cleaning. They did much more than a surface clean. My apartment sparkled when they were done and the staff was very nice and I get the same crew each cleaning.

I have used this maid service a few times throughout the years. They don't do the deepest or cleanest cleaning job ever, but they get the job done and they are reliable and honest. They come when they say they will and nothing is ever missing. So this is who I call when I want a reliable, okay cleaning job.

They scheduled us for between 8 and 8:30.i got up early and drove an hour to let them in on time. By 9 am they still had not arrived. I called up the office and they said I was scheduled for between 9 and 10 which was clearly not the case. The lady was incredibly rude and unprofessional and started yelling at me. She then hung up on me. Would not use them again nor would I recommend to anyone else.

Floors and bathrooms, windows were done great but the appliances were not. I wanted a deep clean for a new house, and has to wipe out the appliances after they left.

Need to change my review on this service. I fired these people some months ago. Instead of sending my usual tean of 3 people they sent a tem of 2 people who even finished in less time. the women who ever she was used my stainless steel cleaner on my hardwood floors and my hardwood cleaner on my appliances. They should be replacing my appliances but what they offered was a discount on my next cleaning.

I am still unable to get them cleaned again. After my cleaning the floors 3 times I was able to restore them but the appliances make me angry every time I tried to get them back to as they were.

Having had cleaning services over the course of the thirty years we have lived in our home, there is NONE better than Continental Maid. Their attention to detail is spot on and we consider ourselves so very fortunate to have found them. They are reliable, honest, hardworking and lovely individuals who care deeply about out home and our vast collection of antiques. A+++++

Having had cleaning services over the past thirty years, there is NO group that has cared for our home as Continental Maid has over the years. The work is done expeditiously, at a good price and consistently mindful of the antiques that garnish our home. They are experts and rate an A + in every area. Thank you Elizabeth, Irene and Yolanda!

I have to say this was my first time using this company and they did not disappoint. I have a small APT and they cleaned it very well and I'm very satisfied with team #10. I had the same cleaning lady for 3 years but she fell ill and I noticed the cleanings weren't as good so I tried this service and they send a team of 3 to clean and they supply all the products.

I did ask for them to only use the product I provided for the TV and they had no problem with that. I also have a 70 pound Putbull and they were very friendly. I just set up a weekly service so more reviews to come! Ok so since my 1st cleaning I've used them 2 more times and I have to say they do a really good job. I've had team 10 twice and team 11 once due to something coming up at work and Allan was very helpful! I've never had a hard time communicating with any of the cleaners and they arrive and have no issue with me explaining what I need done. My APT isn't big and takes about an hour or less to clean but the job has been very good!

I really regret not checking reviews before booking a cleaning with Continental Maid Service. I'm temporarily staying at my sister's apartment (which she keeps vacant and spotless) and so I wanted to have the apartment deep cleaned after my 3-week stay. The team does a very quick and surface clean and, even worse, they use dirty rags (my usual cleaning person usually paper towels).

On top of that, they seem to use the same rags to wipe bathroom surfaces, the living room furniture, the kitchen, etc. I now feel like the whole apartment is really icky / sticky / with a faint old rag smell -- much worse than before the clean -- and I'm trying to find a better service in the northern NJ area on yelp to redo the clean. I'll say that the team was very pleasant, polite and nice, and the person who arranged the appointment was also very friendly. I'll also say that I had no concerns about the trustworthiness of the team. It's unfortunate, but I think that it comes down to the fact that this is just not a service if you like things really clean.

Nice try Allan, you are full of it! I never ever told anyone to NOT call me. I complained over and over and even sent pictures of the shoddy work AFTER the team left. Shall I post the pictures of my filthy house that I paid you over 800 per month for and of which I had to have a new service come in and clean up your teams mess to the tune of 600? I was the one who fired you, get that straight.

I sent those pictures and your version of a QC rep didnt even offer to send someone to rectify it nor did you offer me any compensation. I stand by my review and if I have to I will share the pictures. Your girls are rude, untrained and most dont even speak english to even communicate my requests! Your last "team" cleaned my ENTIRE kitchen and bath with windex! A word to the wise, stay away from this company.

This service is great for people that do not keep a rigid schedule. They are usually available for next day service and they do a decent job.

I have used Continental Maid Service for over 15 years in various houses and apartments and I am shocked by the negative review. I have nothing but wonderful things to say about this company. They are extremely trustworthy, they are insured, and they do a fantastic job cleaning. They move quickly and efficiently, and are always warm, friendly and happy to do the job. It is interesting to note that the negative review of this company came from someone who has a history of only reviewing things negatively. Great company!