As a former employee I feel confident in saying that All American Cleaning and Restoration is the best in town. Whether you are looking for a carpet cleaning or disaster restoration they are the ones to call. Everyone is incredibly skilled and trained. Very professional and friendly employees. I will be a lifelong customer. All American performed some mold remediation and restoration in a basement room of my home.
They were very responsive and timely, Fletch was professional from initial inspection to completion of the work, all crew members took the time to complete their work well, and the result was great!
They were very responsive and timely, Fletch was professional from initial inspection to completion of the work, all crew members took the time to complete their work well, and the result was great!
Services
All American Cleaning & Restoration is Idaho's premiere full-service restoration company and general contractor. AACR restores buildings and property damaged by fire, smoke, water, flooding, wind damage and vandalism. The firm offers 24-hour emergency service 365 days a year. Disaster losses to business, institutions, or your home can be a devastating experience.
All American Cleaning & Restoration is well-known for water damage and fire damage restoration services. However, we also offer other home improvement services in Idaho that are related to our core business. We offer the following restoration services in the Greater Idaho Falls, ID area. Of course, we help local businesses with any disaster restoration related services as well.
Reviews (9)
Ed Skidmore
Jun 06, 2022
We're do I begin, they showed up when they said they would and left my house cleaner than it was to begin with. Very professional and I can't say enough about their services, would recommend them whole heartedly. This is the second time we've used them. Services: Fire damage cleanup & repair, Carpet cleaning, Upholstery cleaning, Painting
Krystal Hall
Apr 28, 2022
All American did a wonderful job when my basement flooded. They responded very fast and worked so hard to get everything cleaned up. Everyone was very professional and answered all my questions. Paul and his team did a excellent job and went above and beyond what was required of them. My new basement is way better then it was before I can't thank the team enough.
Jenifer Hess
Apr 25, 2022
The owner response to this post is a LIE! They refuse to discuss this further with me. Terri and her company took advantage of us and cost us over $10,000 out of pocket after assuring us our homeowners insurance gave them the "go ahead" on repairs. Had I have known this was a complete blatant lie I would've shopped around and figured out a way to fix the problem in a way that wouldn't bankrupt us.
I would use high caution when dealing with this company. Make sure you consult an attorney every step of the way instead of consulting an attorney after the fact, like I'm doing now. To add insult to injury, instead of taking responsibility for their misconduct and making an alternate agreement or payment arrangement with us, Terri put a lean on our home and is making it impossible to close on the sale.
We will have to keep pushing our closing back until she agrees to meet us halfway on the repair bill, which is more than generous considering her staff lied to us to get the job. I proposed we pay for the emergency call which was $4,600 then meet halfway on the repair bill. We would still be paying all but $2,500 of the entire bill. This company is so stingy they can't even take a loss of just $2,500 to right their wrong and keep their customer happy. They are not about their customers. Just money hungry liars. We are very disappointed.
I would use high caution when dealing with this company. Make sure you consult an attorney every step of the way instead of consulting an attorney after the fact, like I'm doing now. To add insult to injury, instead of taking responsibility for their misconduct and making an alternate agreement or payment arrangement with us, Terri put a lean on our home and is making it impossible to close on the sale.
We will have to keep pushing our closing back until she agrees to meet us halfway on the repair bill, which is more than generous considering her staff lied to us to get the job. I proposed we pay for the emergency call which was $4,600 then meet halfway on the repair bill. We would still be paying all but $2,500 of the entire bill. This company is so stingy they can't even take a loss of just $2,500 to right their wrong and keep their customer happy. They are not about their customers. Just money hungry liars. We are very disappointed.
Sarah Anderson
Apr 23, 2022
All American Cleaning and Restoration has been the best company we have worked with! They are kind, responsive and efficient! They do a great job! Services: Flooring, Mold remediation, Mold damage restoration, Remodeling, Water damage-related cleanup & repair, General carpet cleaning, Mold mitigation, Painting, Plumbing, Water damage-related mold removal
Randy Kern
Apr 19, 2022
I have used the services of All American Cleaning and Restoration on 3 separate ocassion. All 3 times my house had sustained significant water damage and my wife and I were very stressed out about the damage. All American arrived very quickly and in every instance further damage was prevented due to their prompt arrival. Their crews are very professional from the demolition phase to the final completion of the repair/remodel.
In all 3 cases the rooms repaired look as good as new, if not better than the original construction. Their lead man, Paul, is a great guy. He gives excellent advice on proper repair of water damage. We have never had any issure with mold issues after any of our repairs. Paul is excellent in his communication and is very timely when we have questions or concerns. I have Alll American on speed dial, I would never call anyone else if my house or office was in need of cleaning or restoration sevices. Randy and Debra Kern
In all 3 cases the rooms repaired look as good as new, if not better than the original construction. Their lead man, Paul, is a great guy. He gives excellent advice on proper repair of water damage. We have never had any issure with mold issues after any of our repairs. Paul is excellent in his communication and is very timely when we have questions or concerns. I have Alll American on speed dial, I would never call anyone else if my house or office was in need of cleaning or restoration sevices. Randy and Debra Kern
Hollis Henry
Apr 18, 2022
4/14/2022 update: Everything below is still true; however, I am revising from 5 to 4 stars because the billing was not done as was promised in an email sent to me in December, and we ended up paying more (which was never adequately explained). Over the years we've had some experience with water damage and flooding and have used a number of different businesses. All American has been by far the best. Honest, professional, on time, and overall did a great job. I couldn't be more impressed.
Ruth Jacobson
Nov 21, 2021
We wish we could give more than five stars in every category. All American has been phenomenal. Our basement had water damage from a broken sprinkler, and the men were here immediately to begin cleanup. The craftsmen who did concrete repair, insulation and sheetrock replacement, flooring, and carpet restoration were professionals in every sense of the word.
The cleaning crew worked tirelessly to get our home back to normal when the work was finished. Throughout all this, the office staff was amazing and deserve a huge shout out, too. We couldn't be happier! Thank you, All American!
The cleaning crew worked tirelessly to get our home back to normal when the work was finished. Throughout all this, the office staff was amazing and deserve a huge shout out, too. We couldn't be happier! Thank you, All American!
Dena Goody
Nov 10, 2021
Someone hit the side of our building and caused some damage. We called 3 places and were told it would be 3-5 weeks for someone to give us an estimate. We then called All American and they showed up in under 10 minutes. They assessed the damage, secured our building and set us up for repairs. The contractors were here when they said they were going to be.
The job was done in a timely manner. They even found metal that matched the outside of our building. Blast Off! highly recommends them and will call again, in the need arrives! Thanks guys for getting us back in business so quickly!
The job was done in a timely manner. They even found metal that matched the outside of our building. Blast Off! highly recommends them and will call again, in the need arrives! Thanks guys for getting us back in business so quickly!
Cody Kemp
Oct 06, 2021
All American was so great to work with! The team is very professional and took really good care of us while we had a completely flooded basement from a broken water line. Their communication was great, the people are awesome! The basement and furniture look better than they did before our flood. I'm not a review person, but the first thing that came to mind when these folks started working with us, is I need to write a review on them. You wont be disappointed with using them.