Red Baron Carpet

Great service.lots of inventory.very professional. Great prices for instock rolls

Bruce & Pete were so easy to work with. The installation team was excellent and the price was very fair for the quality of carpet & work.

Pete and team were great to work with from start to finish. They helped in picking out carpet, allowing us to take samples home to test, and doing a neat and tidy installation. Team was very professional and they installed in a morning. I would highly recommend them. Here's a before and after.

Bruce and his staff are extremely friendly and receptive. They do great work and are very timely. I recommend them to everyone in our area.

UPDATE to my original review, in response to Red Baron: Thank you for your perspective. To be clear, no one from Red Baron ever called us; maybe you called a different number but we did not get any calls or messages from you. I called twice to check on the status. The first time I was told it's taking longer because you were busy-not that it was taking many technicians and extra work to clean it. Unfortunately, the cost to clean it was NOT CLEARLY STATED EVER.

Not verbally or in writing. It's insane that it's less expensive to buy a new carpet than to get one cleaned. ORIGINAL review: My husband dropped off our 10x14 area carpet for cleaning. He was told it would be 2 weeks. We called after 2 weeks, but it was still not ready. Three weeks later I call again to see if it's ready and it was. but the cost is $794. ALMOST EIGHT HUNDRED DOLLARS to clean it?! That's more than I paid for the carpet! I have no idea how they can justify that. So upset as I thought they were a reputable company.

Just had my stair tread put in today and I am in love! I stopped by Red Baron one weekend to take a look at a sample piece of carpet and by Monday Bruce came out to measure. I placed my order with Pete, the carpet came in the next week and the following week it was installed. The guys were great! Super nice and they did a fantastic job!

Very upsetting: One Star for no call backs, and no help. I see many stars for this business, so maybe we're just unlucky. Many years ago, we had a PREMIUM carpet installed in our master bedroom. We're from Newtown, and only chose Red Baron because our kids played baseball with the owner Bruce's son (a nice kid). The installers did a really bad job with a wall-to-wall seam, they put it in a conspicuous place, and did a sloppy job with the padding seam - leaving gaps and overlaps.

Red Baron (Bruce) resisted having someone come out to fix it for us. We finally got them to agree, but they didn't fix the padding problem, which ended up month by month creating a bump crease nearly across the room, seen in my photos. Over the years, we called now and then to complain, and were always told there was nothing they could do; that we'd have to pay. Have any of you out there ever seen a professionally installed premium carpet look like this? So much for shopping local!

The best experience I've had with a carpet company. I would pick them 1000 times over again. They were very helpful and the installation was quick and easy. The product is also perfect and the one I chose is very soft. Thanks again!

Best experience I have ever had using a carpet cleaning company. Having had 3 kids and numerous pets, I have used quite a few! From my initial call to schedule my cleaning, to the completion of the job, the Red Baron Team were all very personable and professional. One of my carpets was heavily soiled from our newest "rescue" and I really thought it would need to be replaced.

I was shocked to see that my white carpet looked fabulous and smelt great. The guys were gentlemen and a pleasure to have in my home. I would HIGHLY recommend them. Thank you! Ellen Venturini, Newtown CT

I called on a Wednesday afternoon and within 10 to 15 minutes the owner showed up at my house measuring my bedroom for carpeting. Great customer service and were able to install it next Tuesday. Beyond my expectations

Great experience. Carpet was installed with 24 hours of me choosing it. Installers were kind and professional. Price was very reasonable. Made it so easy for me.

Extremely disappointed. 1. Arrived late. 2. Finished the job and attempted to pass it as satisfactory. After questioning it, serviceman admitted something wasn't working with the equipment. 3. Had to return hours later requiring us to be present for over 5 hours for the job to be completed. 4. Serviceman lost the check we gave him in the matter of minutes and we had to re-write one and pay a fee to cancel the other one. 5. Final result was 'ok' at best.

I recently purchased a carpet pad from Red Baron and was so pleased with the service! So helpful and pleasant! Will definitely do business with them again!

It is rare to come across a service organization as prompt and professional as Red Baron. We had such a positive experience I felt the need to write about it. From the initial call with Drew, he was respectful of our timeline. He showed up each day exactly when he said he would and made sure the job was done quickly and according to protocol. I highly recommend these guys for remediation services. You will be in amazing hands!

Very knowledgable and nice people working here. We've been dealing with them for years and have been nothing but satisfied. Big box store don't me cheaper prices! For the same work and same materials they were $200 and change cheaper than Home Depot! I recommend all my friends to check out this local and family owned business and support them.