First Priority USA is the single source solution for cleaning and disaster restoration services. First Priority has focused on restoration and recovery of damage caused by fire, smoke, water, environmental impacts such as mold, mildew and hazardous materials disasters. If your Fire/Smoke Damage, Water Damage Restoration, Mold Remediation, Sewage Extraction, and Flood Cleanup is not covered by insurance, we offer extremely competitive prices to minimize your costs.First Priority is a fully licensed, insured and bonded business.
Services
Fire damage is one of the most devastating disaster occurrences that a property owner can face. First Priority has been cleaning and restoring fire and smoke damaged structures in the Northern Virginia area for over 10 years. We have built a reputation within the insurance industry for quality, integrity and excellent service.
Mold contamination is the presence of mold growth and/ or mold spores, whose identity, location, and quantity are not reflective of normal fungal ecology for similar indoor environments. Contamination can cause adverse health effects, cause damage to materials and/ or adversely affect the operation or function of building systems.
First Priority uses the truck-mounted hot-water extraction method which is recommended by most carpet manufacturers. This cleaning process will flush out contaminants that collect in your carpet, such as; soils, beverages, food, urine, vomit, feces, pollen, pet dander. It also removes dust mites, allergens, carcinogens and other microscopic pollutants that can trigger allergies and other breathing problems.
Most upholstery cannot withstand aggressive or harsh cleanings. First Priority's low-moisture cleaning process follows the guide-lines set by the Institute of Inspection, Cleaning and Restoration Certification (I.I.C.R.C.) We can clean almost any fabric, including delicate and hard to clean fabrics that must be dry-cleaned.
Reviews (6)
Laura Mlynarski
Dec 10, 2021
We cannot say enough wonderful things about David and his team at First Priority. We discovered, before a basement reno, that there was a serious mold issue and our contractors recommended a company they had worked with. To make a long story short, the other company never contained the area (didn't seal with plastic or cover the vents) before demo so blew mold spores all over our house. David was profoundly empathic about the situation and spent 20 minutes on the phone with me educating me about air scrubbers and how to manage the unsafe situation, even though his schedule was full and we couldn't hire him.
Later when he learned that the situation had deteriorated, he rearranged his schedule to fit us in. He and his team did an incredibly thorough job and he worked with us to keep the cost down in as many ways as possible. We are are so grateful for his expertise, they took care of everything so we can rest easy and know we are safe. We also had post remediation mold testing which provided evidence for how phenomenal his services were. Thank you, David, you saved us during an incredibly stressful time!
Later when he learned that the situation had deteriorated, he rearranged his schedule to fit us in. He and his team did an incredibly thorough job and he worked with us to keep the cost down in as many ways as possible. We are are so grateful for his expertise, they took care of everything so we can rest easy and know we are safe. We also had post remediation mold testing which provided evidence for how phenomenal his services were. Thank you, David, you saved us during an incredibly stressful time!
Barbara Cairns
Jun 01, 2021
Melanie Adamo
Nov 16, 2020
Jj Polri
May 29, 2020
This review is so long overdue, but First Priority USA & owner David were amazing! We had a defective master shower install which was holding water behind the walls and the white tile was even changing color. David was so incredibly helpful and came out right away did full inspection revealing water was completely saturating the ceramic tile and the start of mold forming.
He was always so nice and so responsive to questions (and I had tons), and I am a huge health freak and David was so very knowledgeable about the proper procedures of remediation and removal is also very health conscious as well so I was completely confident they would do a great job on the removal, which his crew did. I am so thankful we used David & co. at First Priority USA for our removal of our water saturated defective shower install, and thankfully with his detailed report as well we were rightfully able to get a complete shower replacement covered.
There's no question this is the best person out there to handle any of your water damage/ mold remediation needs! It's not a fun thing to go through but I assure you, David will make it so much easier! Thank you again, you are the best!
He was always so nice and so responsive to questions (and I had tons), and I am a huge health freak and David was so very knowledgeable about the proper procedures of remediation and removal is also very health conscious as well so I was completely confident they would do a great job on the removal, which his crew did. I am so thankful we used David & co. at First Priority USA for our removal of our water saturated defective shower install, and thankfully with his detailed report as well we were rightfully able to get a complete shower replacement covered.
There's no question this is the best person out there to handle any of your water damage/ mold remediation needs! It's not a fun thing to go through but I assure you, David will make it so much easier! Thank you again, you are the best!
Harley Stine
Dec 19, 2019
I called David today to solve a wet wall problem that is beginning to mold. I am a real estate broker in Northern Virginia and this is the fourth time since 2014 I am calling upon him. Before discovering his company, First Priority USA, I used several other disaster remediation companies. David Novello in my opinion, based on 20 years experience real estate broker, having strong property management division, is outstanding at his business. On the nose diagnostician and effective treatment plans. First Priority USA performance is accurate, complete, timely at market rates.
Nasrin Barbic
Jan 28, 2018
We had a flood that started in the kitchen and went to basement, I found David Novello through a friend recommendation in facebook. He showed up less than 2 hours of my call to our home. They started the restoration process very soon after. First Priority is a highly professional group who made effort to make the clean-up as quick and painless, yet as thorough as possible.
They are prompt, courteous and very efficient. Their service was top-notch, the results were excellent. I highly recommend David Novello and First Priority for your carpet care and restoration service needs. David is a very likable guy!
They are prompt, courteous and very efficient. Their service was top-notch, the results were excellent. I highly recommend David Novello and First Priority for your carpet care and restoration service needs. David is a very likable guy!
