Karin's Window Cleaning

Critical: Professionalism, Quality We have used Karin's in the past with great results. This time we scheduled an exterior window cleaning. The results were very poor at best. I do not recommend using them. Service: Window washing

The guys were very professional and did a great job cleaning the windows. They were polite and made sure we were satisfied with the work. We have used Karin's Services for years. Services: Window washing, Interior & exterior window cleaning

This is not brain surgery. The young men put up a ladder without breaking windows or scratching paint. They climbed the ladder without falling. They scooped out gutters and collected their mess. Does that deserve 5 starts or what? Service: Gutter cleaning

Prompt arrival. Courteous employees. Finished in timely manner. Windows look super clean! Service: Interior & exterior window cleaning

We have used Karin's for our gutter cleaning many times. They are always prompt and do an excellent job. Service: Gutter cleaning

I was so happy with the window washing that took place at our rental home. The windows were filthy and the window tracks the same. The crew came in and did a fantastic job. They were on time, called me to consult and hit the job done for a reasonable price! Highly recommend! Service: Interior & exterior window cleaning

Karin's plow trucks hit my daughter's car while plowing her work parking lot. The driver/company chose not to respond to the insurance adjuster. Multiple people have tried to reach out to the company to help get this resolved, and absolutely no response. We are extremely disappointed in this company and the employee's involved. It's very disheartening, irresponsible and unprofessional.

I would never use this company for any services. It is very sad that their company is so unethical. This is my response to Karin's Services response (see below) to my above review. I disagree. Your employee has never responded to the adjuster. Accident was November 11. We have reached out to your company personally (which is VERY frustrating) because the insurance companies had no luck.

We were, and still asking for your help to have your employee contact the adjuster so It can be resolved. I believe it ABSOLUTELY reflects Karin's Services. You are ultimately responsible for who you hire, and their moral and ethical character when on the job. It's really very sad and disturbing that you don't see this. Doing the right thing is obviously not important to this driver, or your company.

If it was, I wouldn't have to write a review over three months after the accident. Your employee/driver totally disregarded what was asked of him from the insurance company. It's beyond me why he wouldn't want to give his version of the accident. Was he instructed not to do so? If you want to do the right thing, it's not too late, have him respond to the insurance company.

We had a nice experience getting our windows cleaned. The guys were super nice, explained what they were going to do and the windows look great! The only down side was there is dirty water spots on the walls and trim by the windows from the cleaning. Wasn't a huge deal to clean up but there are spots up high running down the walls from our skylights.

So going to have to figure out how to get up there and clean as it will take a longer ladder than ours. Again, the guys were super nice but when you figure you are paying about $300 per hour I had hoped they would clean up whatever mess came from their tools.

I used to own a window cleaning company & since then have used Karin's for new commercial construction cleanup & they are very good. Professional, efficient and easy to schedule and work with.

We were extremely disappointed with the service we received from Karins for lawn repair. What we were led to believe in our initial conversation and what actually took place were two different things. I would caution anyone using this service to read your proposal carefully and ask a lot of questions. Basically I felt like I paid over $850 for grass seed and dirt in a few areas.

I too had to pitch in here, upon reading negative reviews. I had Karin's do a small patio for me in 2015. What a job. I thought I had labored enough on getting the gynormous old apple tree roots removed. Turned out guys had to pull out with truck and chain. Stupendous effort and great job. This year, I had them back to put in a paver parking pad and pavers underneath garbage/recycling bins.

The job was outstanding and done in a day. The pavers were ones I inherited and did not realize were differing in thickness by 1/2. They dealt with it, somehow. It was a crew of two partners whose names escape me. I really can't say enough about how outstanding their work was and clean-up as well. Extremely pleased. What a great way to kick off the summer. Justin who bids the jobs is first class, calm, competent, warm, and knows his crew. - J. Kunkel

We hired Karin's services to pressure wash our home. They quoted us one price and then showed up and said that they wouldn't be able to complete the job in the initial 3 hours as quoted. I thought that was strange since they came out, looked at our home and then provided the quote. They only pressure washed 2/3 of our house and did a poor job at that.

There were streaks down the whole back of our house and dirt everywhere on the areas that supposedly were pressure washed. We tried to communicate with them our dissatisfaction and the response I got was well you paid so you must have been happy. Who doesn't pay for services? I've never heard of that. I will not be recommending these services to anyone I know and will be sure to tell friends and family to go elsewhere.

I've recently heard from my friend using this service (as she doesn't use Yelp, I will account for what she told me), CL said that she noticed one of the employees were acting really funny, so she struck up conversation and noticed a funny smell coming from one of them, I can't say exactly what it was, but I don't think they were honest during the jobs drug tests, honestly she nor I will be using this service ever again.

I have to say the guys that came did a great job. There were circumstances afterwards that made me rewrite this review. They are not customer minded and lost repeat business from me and my neighbors.

I have been using Karin's for about a decade and I am surprised by the negative reviews here! I'm about to make an appointment and ran across these comments, so I have to respond. I have a huge house (more than 40 windows, 3 stories and 2 triple sliding doors plus a huge chandelier in my 20 foot entry) and the guys from Karin do an OUTSTANDING job.

They have all the equipment to clean windows inside and out, while balanced on precarious landscaping, and to clean my big chandelier (changing any light bulbs necessary) as well. They are fast, professional, and I have never had any kind of "mess" to clean up. I have been recommending them for years and will continue to do so!

I contacted Karin's for Window cleaning services for my parent's home (not wanting my parent's on a ladder). The team did clean both the inside and outside of the windows as well as screens, but after they had finished cleaning, two of the windows had been scratched. Sadly, my mother is retired and would know *if* the windows had a scratch prior to their arrival.

When my mother mentioned the scratches to the crew lead, she was told "maybe you scratched the windows yourself". If my mother were physically able to be on a greater than 12ft ladder she likely wouldn't scratch her own windows anyhow. I am in dismay that they would accuse my mother of wrongdoing. Then they fell back to "you signed the waiver".

I subsequently contacted them on Angie's List where I'd discovered them and they never responded. I guess it is too hard for them to just use equipment free of debris and then there is no recourse. Very disappointing. The invoice was paid in full, but they will not receive my mother's business again.

We made an appointment and took the day off to get our windows cleaned. They didn't show up so we called them. They told us that we did not have an appointment. We explained that we did make an appointment and took a day off to make sure we were home to accommodate them and that's when things really went south. There were no apologies in fact there it was more of an attack.

I asked to speak to the owner and that was met with resistance. I did speak with a manager named Chris who is one of the most unprofessional managers I have ever spoken to. Again no apologies just sarcastic remarks. Be warned! Find another company to do your windows. I would not recommend this company to anyone.

This company will offer you one price and then try to raise the price when they arrive. They will try to charge you 2-3x the amount that they tell you it will be. In addition, they do not do a thorough job, failing to complete the task (e.g., they did not replace all screens or adequately clean the window sills) and leaving another mess for you to clean up on your deck and in your yard. NOTE: Karin's "response" is completely false.

As a courtesy to the company, I waited to review while I attempted to resolve the dispute with them. There is no "Mr. W" and the "extra work" was neither authorized nor completed. Nor did Karin's ever return to clean up the mess they made or reinstall the screens they took out and left out. Karin's was paid every cent agreed to per the original estimate and based on the work actually done.

They were not docked for the mess left or the work left unfinished. DO NOT USE THIS COMPANY. There are better companies out there that actually work to resolve customer complaints without sleazy sales tactics.