Elite Maid Service A Referral

First they rescheduled for 3 hours later, showed up 90 minutes late, then took two hours, and didn't even mop the floor. There are better maid services out there. The picture is me wiping my floor to check if they mopped. Gross. What did I just pay for? I am having a father's day event and now I have to waste my morning mopping. The picture is the rag I used to wipe the floor after the finished.

Best cleaning company I have come in contact with thus far! I own numerous short term rental properties with all 5 star reviews, our number one being cleanliness. So trying to find cleaners who will uphold the same cleanliness standard as myself and what my guests expect, is really hard to find these days. But elite maids has exceeded all our expectations. Jacob, who is one of the owners, has especially set the tone.

He has the best work ethic and you can tell they try to implement that into their teams. I'm so grateful I found Jacob/elite maids because I was so close to shutting down my Airbnb's. The struggle was real trying to find cleaners that I trusted, had faith in and was confident in their cleaning and staging abilities. I'm extremely particular and ocd. Things have to be perfect!

And I believe cleaners can truly make or break short term rentals. But when I found Jacob, I was motivated to keep running my business. He showed me light at the end of the tunnel lol He's very personable, caring and truly wants the customer to be happy. This has been the best experience ever and I can't recommend them enough! Anyone who goes with another cleaning company would be doing themselves a disservice. Trust me, you won't regret using elite maids!:

We just moved into a new home and used Elite Maid Referral to hire a cleaning team to get the place sparkling before we moved in. We were able to schedule for the very next day and Sandra did an amazing job. The kitchen and bathrooms were especially grimey and she got them looking great. She even moved some extremely heavy boxes to clean the floor in an area I said was not as important. Could not have been a better experience for ease of scheduling, quick turnaround, and a great price. We will definitely use them again soon!

My experience was pleasant. Arranging the appointment was easy. The cleaners arrived on time, were friendly, and did a good job. My mom-in-law's house was a disaster, but they rolled up their sleeves and got busy. Communication was a little difficult, but they were very cooperative and we managed. I would recommend them and will use them again.

Hi there Yelp followers going to post another review about this great Elite Maid referral service. Over 2 weeks ago we had our first cleaning in our first experience with this wonderful service. Our house was very dirty we have been having a bi-monthly cleaning service come out for the past four years come to find out our home was not being taken care of in a good way.

We called and spoke to Beth and it was one two three after that next thing you know we had Sondra in the house and a helper making the place look fresh and clean. The floors have not look this clean in the last 3 years we have three dachshunds and you know what that looks like. Lots of attention to detail very efficient and hard-working. Just following up we will be going on our third Monday with the Elite Maid service! Had a great experience from the original booking till now follow-up and follow-through let us know when the maids are coming. If you're looking for a great cleaning with efficiency detail and dedication Elite Maids is a great choice

Tracy and team did an amazing job not only with the cleaning but the follow up and the text and email reminders! I was also able to pay with credit card and was just amazed by the professionalism. Thanks to Tracy and his team I'm getting my move out deposit money back! Thank you! Ann Marie

Excellent Service! I will never use another cleaning company again. Tracy was wonderful every time I spoke with him! I called him many times with questions for a move out clean and he was friendly and helpful every single time. The cleaners were not only on time but also a few mins early. They were very professional, friendly and hard workers! What I thought would take them 3 hours took them only 2 and saved me money. Francisco and Maria are fantastic! I highly recommend this company and thank you again for such great service! :

Hired them for work on 4/29 for a very small 2 bedroom, 1 bathroom beach house and they only vacuumed one room not even the second bedroom. I emailed them to tell them and of course, no response. Also, their work is very minimal and it's not any type of deep cleaning if that's what you're looking for. There were still stains on the floor.

I could have done a better job. I would highly not recommend this company, look further. There's better ones out there for the same price. Unfortunately, I was looking for a routine housecleaning company but his one was of a 'one and done' type of deal. I will never ever go back to them again. They should have responded to the email, apologized, and came back to clean that second room (after all, I paid for it). Quite frankly, I'm extremely shocked that they even have 3.5 stars.

I have been using Tracy Elite Maid for a couple months, and I have used them a couple times and every time I ask myself why do I go back, I guess I believe in the better good of people. However after this weekends cleaning session I am done and will no longer ever use their service. I watched as a male and female cleaned my house, the male, went through personal items and even tried on items in our house.

Also they did not even sweep or wipe down our counters. After calling to complain all I received was I am so sorry that is unlike them and we can send someone back out, uh no thanks I would not like to be violated again, a refund would be nice, but never offered. please go else where for house cleaning services.

After using Elite for several months for regular monthly cleanings, I asked them to come do a more thorough cleaning in getting my condo listed for sale. I specifically asked them to clean baseboards and cabinets but told them they did not need to vacuum or clean windows as I had also scheduled specific professionals for those. I usually paid $70 for about an hour of cleaning and I was told it would be $100 for 2 hours of cleaning.

When I got home that day expecting to find Elite working (it was in the two hour timeframe) they were done and gone. My cabinets and baseboards were not clean and as far as I could tell they did the same cleaning they always do, including vacuuming. I had even left them a note of what I needed! When I called Tracy to "complain" he said he would talk to the manager and get back to me.

He never called! I would expect his company to make it right by returning to clean or refunding the extra $30 I paid. They did not do either one. I will never use Elite again or refer them to anyone.

Fast, professional and very reasonable rates. I called them at the last minute to clean my mothers house, they actually answered the phone, gave me a rate and set up the appt in a matter of minutes. They did a wonderful job! Rapidas, profecionales y el precio muy razonable. Les llame al ultimo minuto para limpiar la casa de mi mama, contestaron mis preguntas, me dieron ul precio y tenia la cita en cuestion de minutos. Hicieron un trabajo maravilloso!

We have been using elite maid for so long (at least 5 years) and I have to say, we love them. Their prices are unbeatable and they are very reliable. Once we found a team that matched our needs, we have been able to request them each time. What I love about this agency, is the price doesn't go up if you use them less. Every other cleaning company I used in the past, this was the case.

As we do not need weekly, or even bi-weekly cleanings, Elite maid charges us the same price if we use them every 3rd or 4th week as if we used them every week. I have also used them for a deeper cleaning a few times and they were just great. This company is flexible and both the cleaning teams and the office (Tracy) offer excellent customer service and are so kind and courteous. We will continue using them as long as we can. I highly recommend you give them a try!

I recently used Elite Maids for a house cleaning. I was attracted to the flat rate prices that they offer. The positive is that the maids arrived on time and worked the two hours that they were supposed to. However, they left dirty foot prints in the kitchen and bathroom and did not mop the edges or corners of the rooms. They also did not vacuum a carpet in the living room.

Another thing that bothered me was that they left behind a dirty rag on my couch which I ended up sitting on. This would have been a 1 star service, however, they refunded me for the subpar service. I would consider giving them another try with a more recommended maid team due to their good customer service and fair prices.

Needed my home cleaned again and my mom recommended Elite. I had been ripped off before, so I really wanted someone I could trust. My mom has been using this company since 2011 so I figured I'd give them a try. Called and Tracy answered. Tracy was able to give me an appointment for the same week! Per my mom's recommendation, I asked for team #1 and luckily they were available.

Team #1 is a couple of sisters. They were sweet, and very accommodating. Their previous appointment had run long so they had shown up a little late, no biggie. I'm just glad they showed up! I've had another company where the people just never bothered to call to say they wouldn't show up. We have a 3 bedroom, 3 bath two story home and they were able to clean in about an hour and a half.

Super fast! The oven top was impressively clean! Spotless. Toilets looked amazing! Only not so great was some of the corners that I'm too short to reach also seemed to remain untouch. But not too bad. I will ask them to concentrate in those areas next time. Lesson learned. I am definitely glad I calls Elite and requested team #1. They did a good job. And for a very very reasonable price. They charge $30-50 less than other companies I have called.

From the booking to the the actual cleaning, Elite made my experience one of the best I've had with a cleaning company. I did a moveout clean from my previous renter and they cleaned it from top to bottom with sparkling results. I couldn't thank Tracy (the friendly booking voice) enough for his help and his staff. I honestly have only written one other Yelp review because I never found a need to speak about services received.

But for them I wanted to let others know about what kind of service I got. Excellent. If you're searching Yelp like I did for a quality maid service that won't break your budget but provide you with great results.call Elite. :) Thank you again Tracy for the great experience!

I've used Elite Maid twice now and they've done a pretty good job both times. The first crew they sent out did a great job but the second time it wasn't quite as good(still decent though). I wasn't home during both cleanings but they made it easy. The best part about booking with Elite Maid is that they are very organized. Tracy always calls me the day before the cleaning to confirm and I can pay with credit card.

I like supporting a business that is organized and on top of things. Their prices are way below other agencies and even competitive or below individual cleaning ladies. One lady I contacted off CL was trying to charge me $40/hr?! I'll clean my own house for $40/hr. I am very busy so it's nice to get a call every 4 or 5 weeks when it's time for another appointment and do everything over the phone.

All I have to do is leave a key under the mat and a tip on the table and I'm good to go. I come home and my house is clean. The only problem with not being home is I don't know how long they're cleaning for. I'm assuming it's at least 1.5 hours but I guess I'll just have to trust them :)

I have used these folks on and off, the last straw was this last cleaning. They showed up 35-40 min after the allotted window. When I complained to the cleaners to be on time they basically said well we can come back if you wish to cancel. No one even called to say they would be late. In the past the cleanings have been ok, but nothing special. This is the last time I will use the service, based on the attitudes.

I hired these guys in a pinch. It's affordable and easy. The sent two nice ladies to my house on a day's notice. They were quick and polite. Good work. Receipt was mailed to me at time of booking and I was able to pay by card over the phone. Tip: I was given a window of 8-10AM. I interpreted this as the time they would be at my house but it was their arrival window.

Customer service could be friendlier but it is OK. Tracy the main guy is good but another guy was eh. I would give 3.5 stars because the cust service but the convenience, availability, and work wins this place a 4. I will use them again in the future and would recommend them to friends.

Very professional, Tracy the person who you speak to to make appt is always helpful and thorough. My parents also used their services and they're extremely helpful and efficient. Their prices are pretty competitive.

Been using them for over a year. Its hit or miss depending on the teams they send you. The turn around on the teams is outragous. A lot of them use Elite Maid to build their clients and then they leave Elite maid. Ive had teams that mop with dirty mops and leave the tile floors smelling like midew & ive had teams that do an awesome job. Its really depends on the teams Pricing depends on the number of rooms you have.