Cottage Care

DeLisa and Bonnie came and zipped up my downstairs to perfection! They cleaned the tricky areas of my home and left it smelling fresh and nice. I appreciate the walkthrough of the cleaning afterwards and how kind and professional they were. Services: Standard cleaning, General housekeeping

Cottage Care always does a wonderful job! Thanks to everyone at CC. Special shout out to Ashley Hutchinson for the excellent work! Service: General housekeeping

I have had such a great experience with Delisa from Cottage Care in Barboursville, WV. She is always on time, friendly, efficient and stayed within the cleaning time frame. She cleaned parts of my house I didn't know could be clean! I also appreciate the eco-friendliness and that my house smelled clean without being overpowering. It was worth every penny. Overall very positive. Thanks so much!

Delisa was here on time and did a great job. I appreciate the thorough job done to clean my home. Very happy with the results! Services: Deep clean, General housekeeping

The place of business where I work hired this company to clean group homes and these ladies were awesome to say they just cleaned is an understatement! All the ladies did an amazing job and they worked a full day. I'm talking over 8 hours of deep cleaning and they we're still polite and smiling at the end of the day. Thank you again y'all ROCK

Ashley Hutchinson is amazing and so kind. She did a great job today and was extremely friendly. I would totally recommend her to anyone looking for help cleaning their house. Service: Standard cleaning

Shelby and Trinity did a great job cleaning our office! They were efficient, thorough and friendly! I would highly recommend! Service: Office & workplace cleaning

Ashley Hutchinson & Lexi Lewis did a great job! Looking forward to the girls cleaning again! The house is sparkling! We are truly grateful to have such a wonderful experience and clean home! Service: Deep clean

Very professional and friendly. We moved into a house that was overwhelmingly dirty, and they cleaned it to pristine condition. They definitely went the extra mile to clean my house. I will definitely hire them to do monthly cleaning. GREAT JOB LADIES. Thank you very much Service: Deep clean

My cleaner was so meticulous and went right to work. She was very friendly and professional. I will ask for her again and again. Service: Standard clean

Sarah F was so nice and dod an awesome job! She's the best! Service: Standard clean

Bethany and Bridget did a fantastic job on our house. Attention to detail is what truly catches my eye and they went above and beyond. Service: Deep clean

Nice team. Follows suggestions and brings anything wrong to attention. Professional company. Services: Deep clean, Standard clean

So nice to come hope to fresh sparking home. Joon the dog is especially pleased. Shelby pays great attention to the details

CottageCare is great. They are always on time and professional. They're flexibility is unmatched. We can skip cleanings or add in another at any time. We can even add services as needed. They are so easy to contact. They text you to confirm your appointment and send you a reminder text leading up. The house always looks so nice when they leave. Bridget in particular has always done a lovely job. Thanks so much CottageCare!

Jodi comes every two weeks, and always does a great job! Service: Standard clean

Love CottageCare. Addison was great! House looks wonderful! Service: Standard clean

I work as a laboratory scientist at a local hospital, and my husband works in community care, so between our jobs and our little girl, we rarely get the chance to clean the house up really well. Cottage Care does such an amazing job! I am always impressed when I walk in after work, and it's such a load off of our shoulders to have the cleaning done so we can focus our free time on our daughter. Addison and Sarah do AWESOME work, and we are so glad to have them as our crew!

This company sends out a false flyer just to grab customers attention and will not honor the prices on the flyer. DO NOT USE THIS COMPANY!

This group is OK, not good for long term. A lot of workers are not trained. They Been sloppy cleaning my house. Un Professional group. They don't stay Consits. They haven't touch my basement for 2 months. I have seen better. I don't recommend this group.

I have been a customer of Cottage Care on S. Holly St. in Denver for years--they are wonderful. My house looks great after they are finished and they are very flexible working with my schedule. They are always pleasant and careful and they do such a good job!

The staff was super nice and helpful. The crew they sent out was very nice, but just sloppy. I was told they would scrub the floors with their hands, but they barely swept or mopped. When I got home I had to sweep and mop, cause there was still stuff all over the floors, making me know they didn't clean the floors and they certainly didn't scrub them by hand. The beds were made which was great, but unfortunately we probably won't be using them again.

I'm a contractor, and I came into the home after the cleaning, and what an amazing transformation! This was a very old house that needed much work so I'm very impressed. Brittni and Sheri did an amazing job. This house is really coming along thanks to their help!

We paid $250 for a deep cleaning (and were also going to use them every two weeks after that had they done a good job) and what we got was a house that wasn't even fully cleaned and many details missed. Entire front of the house hadn't been vacuumed (we were able to broom up a pile of pet hair so it was apparent they didn't vacuum), appliances were not wiped down, windows hadn't been cleaned. We've had good cleanings, where you come home and notice that the house was thoroughly cleaned and has a fresh feeling -- not at all w/ this company.

My wife called them and let them know and they sent a different crew out to make it right but the results weren't any different -- we really did want to give them a second chance to redeem themselves as it may have been issues with a specific crew that day. Don't waste your money -- find an independent cleaning lady/team that take pride in their work.

The last person they sent cleaned my entire 4,000 sq ft house in a record 2 hours, missing just about every important detail and leaving much of the house for me to finish cleaning. Having someone different every time is annoying, and I make considerations for the differences in cleaning styles. Yet, this time, I was very dissatisfied and I called and left a message for management letting them know my disappointment. Two weeks later, no word, no apology. Sad to see it end this way.

I found Cottage Care after researching several companies. They were not the cheapest or the most expensive. What I liked is their checklist posted on their website telling me exactly what they're going to do AND their guarantee. None of the other companies went into this detail. They also let me customize what I want done to keep the price in my budget.

I was happy with my initial clean and I've asked them to come back every 4 weeks. Customer service has been very friendly and helpful. I would definitely recommend this company to family and friends.

Very disappointed! I scheduled my first appointed and then got a call les than 24hrs before the service was due stating they had to cancel my time because "they had to many sick calls for that day". Makes me wonder how the employees are being treated if they are having that many sick calls. Needless to say I did not reschedule. I need a service that is more reliable.

Have used Cottage Care several times. Staff is always extremely professional & addresses a checklist of items to clean before arriving. Afterwards they always call for follow up to ensure the service was as expected & we had no issues. Has been much more reliable & easier to schedule than individuals I've tried to hire on local websites.

Wish I'd read some of the other reviews before using this company. I hired them to clean my small home starting with one initial clean, and was prepared to hire them on a monthly basis.until I saw my home afterward. I'm not sure what happened, but it simply wasn't clean--and in some places was worse than when I'd started! Examples include: dirty spots in the kitchen sink, the stovetop not being cleaned or wiped down, a huge streak down one window, a few footprints in the middle of the floor, and an actual pile of swept up debris near one of the bookshelves! Wow. Not again, thanks.

If I could give negative stars I would. Hired this company for a Move-out cleaning at a cost of over $350. When I arrived today, afteer the supposed cleaning, the front coat closet had obviously not even been swept (piles of lint remaining in back of closet). They had promised all drawers wiped out and found pieces of foils ( from wine foil) dust, and other debris, in several of the doors.

Wood floors were a mess. Big soaking wet spot in living room carpet ( they were not hired to shampoo carpets). I had a handy man the while they were there and he thought they had left a puddle while shampooing- not so! just an inexplicable puddle left on the carpet. Baseboards obviously not wiped down. I'm not even sure they wiped down the granite countertops, as when I wiped my hand down one end it came up dusty!

This was an EMPTY house! When I called To complain, "Danny" said he would have their "service manager" call me. Have yet to receive a call. For the price and response-i would rate this as a "rip-off"!

We use this company for occasional service (before we have houseguests, when we go away on vacation), maybe every two or three months on average? They always do a thorough job and are super easy to deal with. Super friendly folks and they have been able to accommodate us last minute when needed. "Hi, my mother in law is unexpectedly in town tomorrow, halp!" I have recommended them to a few friends and they've also had good experiences. They're just really solid and make my life easier.

Because of a discount voucher I purchased, Cottage Care came to my home. I have to say, I was skeptical at first, but afterwards, I became a fan. They sent one person to clean and she did a fantastic job and was professional. If in the future I need some help cleaning, this will be the company I call. I also liked that they followed-up to ensure I was satisfied.

Very happy with the cleaning job by Cottage Care. Best part is that the house is clean, but it doesn't smell like chemicals. The price was VERY reasonable, very worth it.

Nice work and prompt arrival! The cleaner was on time and my apartment looks great.

I had purchased a LS deal for a basic house cleaning. They showed up when they said they would and got right to work. They cleaned all the floors (carpet, laminate and tile) along with the bathrooms, kitchen and dusted. It took longer than I think they thought it would, but they stayed till the job was done. They had a supervisor stop by to inspect the work towards the completion which was nice to see. I will be calling them back for some of the more specialized services. They were professional and they handle their business well.

I first used them when they had a groupon. They were able to get to all the calls very quickly and get me scheduled with very little trouble. They sent 1 gal and she did the whole house, My place is hard to explain - open floor plan, 1 master bedroom, no laundry room - per-say, hard wood and carpet - but they came and did a pretty good job. The place sparkled when they left and they were very friendly and put up with the pups.

I scheduled a second service and was able to get them the next day. (I do piece meal instead of on an on-going service type of thing) She came and went to town on the place and again - it sparkled

Cottage Care is dedicated to pleasing the customer. Currently I am very satisfied with the job they are doing.