American Rug Laundry

Fir many years, I've used American Rug Laundry to clean my area rugs -- from expensive Turkish handmade rugs to inexpensive machine-made runners -- and all have been returned in amazing condition. Their pick-up/ delivery service and customer care are the best. Service: Area rug cleaning

We were unhappy with the area rug cleaning after we got our rug back. They came and picked up the rug and re-cleaned it to our satisfaction and returned the rug to us! We were very happy with this customer satisfaction they displayed! Not many businesses would care about their customers as American Rug Laundry does! Services: Pet stain & odor removal, Area rug cleaning

They did my rugs in a week. They were very professional, helpful and did a great job on my rugs. They were all fluffed up feel new again. Would definitely recommend. Service: Area rug cleaning

They cleaned our silk area rug at a reasonable price. Pickup and drop off was included and on time. Very happy with the service. Service: Area rug cleaning

Great pick-up/delivery service. Not pleased with rug cleaning. Coffee stains I had pointed out are still there even though I had deep cleaning. Rugs seem to have shrunk slightly (are now smaller than our tug pads) and entry runner is misshapen. This is easy to see as it is on a wood floor; rug edges are wavy against straight lines of floor.

I was very happy when my rugs were cleaned by American Rug Laundry. They were used in my kitchen where I cook a lot. They has stains that I wouldn't have expected to come out. But when I laid them out they looked like they were brand new. The vibrant colors were back and they look wonderful. Service: Area rug cleaning

My New Zealand wool rugs came back like new after puppy potty training for a year. The rugs had been filthy and crusty. Definitely in need of a deep clean. When I rolled them out, I was thrilled to feel the beautiful silkiness of the wool under my fingers and toes again. I was so excited when I rolled out the dining room rug I had to immediately lay down on it for a stretch before the dog came in.

I was pleasantly surprised that there was no odor of dog or cleaners in the rug. I have a very good nose for smells. The rugs were clean and odorless. I will be sending out my rugs to American Rug more often because of their service and results.

We cannot say enough of how pleased we are with their service. We had a tough stain on an area rug that we doubted it could be removed. Professional, courteous, informative and will definitely use their service again. Services: Pet stain & odor removal, Area rug cleaning

Three braid rugs repaired and cleaned = awesome looking nearly new! A friends area rug suffered baby food stains - clean and stain free in less than a week. Excellent service and deals, fair prices! Service: Area rug cleaning

I bring my smaller area rugs and runners here twice a year for a cleaning. They always do a great job and the price is right. Service: Area rug cleaning

I used to live a few blocks from here and American Rug Laundry has always been the best place to clean your rugs. Now that I don't live nearby I don't receive their coupon deals so I wish they would post them online. We cleaned a very dirty cotton rug that we use for our foray. It is white with a chevron pattern and was grey when I brought it in.

They cleaned it amazingly to a slightly off white. Back to the foray and it is getting dirty again. When it is time I will bring it back and have them work their magic again. My mom used to have oriental rugs cleaned here and they really did magic on those.

Like these guys. They have brought several of our rugs back to life. A clean rug is a fantastic thing.

When i walked in to have a family heirloom, (oriental rug cleaned)i KNEW I WAS AT THE RIGHT PLACE, the gentleman were very very Very knowledgeable, right down to the area In which it came.! They were not only knowl9edgeable, but genuinely cared about keeping the integrity of the rug and that there may be risks involved Like bleeding or fade somewhat they gave me information so that i could make an informed decision. It came out beautifully! And the price was totally reasonably! I felt comfortable leaving this heirloom with these guys! Thank you so much!

They were very professional.and up front explaining everything that needed to be done to my rug. I'm grateful and blessed to everyone at American Rug Laundry for what they were able to do to keep my rug looking beautiful for many more years. Thank You Services: Pet stain and odour removal, Area rug cleaning

Fantastic business to work with. Picked up my rug from the home I was selling, cleaned and dropped off at my new home at no added charge. It was so easy and affordable that I look forward to having them clean my large rug in the future (I won't put it off with dread, as I did before)! Thanks for being such a great local business. Service: Area rug cleaning

Great, friendly service! My pet-odor stained door rugs came back looking and smelling like new. I will continue to use this company to clean my rugs. Services: Pet stain and odour removal, Area rug cleaning

I had my rug both cleaned and a few small repairs made. The rug looked great when I got it back and was nicely packaged for pick up. It was a great experience! Would definitely use American Rug Laundry again! Service: Carpet cleaning

From the first phone call to ask questions and get an estimate, American Rug was responsive, helpful, respectful, and a joy to work with. Their pick up and return service worked beautifully for us, and the delivery people were on time, respectful, and worked quickly and efficiently. We highly recommend them. Service: Area rug cleaning

Our dog had a major accident on our new wool oriental rug. Did what I could with vinegar and distilled water but American Rug Laundry did an excellent and very fast cleaning. No stain! Very pleased with the quality of their work. We've been bringing rugs here for 20+ years and this was the biggest challenge we've ever given them. They did a fantastic job! Highly recommend

This is an excellent, venerable business. They are real experts in cleaning oriental rugs. They use tried-and-true traditional non-toxic cleaning methods, and provide both pick-up and delivery. They are able to mitigate moth damage, and the rugs look great after cleaning. I recommend them highly.

Wonderful family business that has cared for my beautiful rugs for about 20 years now. They have done professional cleaning of my hand made carpets, moth proofed, picked up and delivered when needed, and sell lovely rugs at good prices too. Knowledgeable and just a great resource. Glad we have them here in town! Thank you, ARL team!

Wonderful. Came and took two large wool rugs. They repaired one, front and back, that had been damaged badly by a puppy, brought them back and even placed a very large one under a king size bed. Highly recommend!

After reading all the good stories I brought my rugs here. They know rugs. However their customer service is horrid. I brought my rugs in on Friday and they should have been ready by Aug 24 as they said a week. Late yesterday I finally received an email from them saying they are ready for pick-up. When I asked for an explanation after having previously called numerous times without a response the gentleman today said that they didn't get "scanned" properly and he said that happens sometimes.

That makes no sense as I had called and checked up on them and nobody even returned my phone calls. I haven't even looked at my rugs but feel like they held them hostage for almost 3 weeks late past the week they said it would take? So they had my rugs for a month with no communication. That is very disappointing and no apology or Anything was given.

Start to finish a pleasure to deal with. During the quote process, they made sure to help me understand what was and was not included in the pricing and how to compare their quote to other pricing I might receive. This education process was greatly appreciated as I learned that not all companies due treatments. Then day of Erik and Jeremy showed up right on time, were courteous and got in and out around my baby's nap schedule just as they promised they would.

Our kitty had kidney failure and peed everywhere, but loved the wool rug the most. After she passed, we knew we had to clean the rug. We dragged the rug to American Rug Laundry and we were amazed by how great of a job they did! The fringe that was previously yellow returned to a lovely white and cream. They also removed nearly all of the stains and the one that couldn't be removed (Kool-Aid from 20+ years ago) was greatly improved. The rug smelled amazing, and it is now protected from future stains. Also, completely reasonable pricing! We will be back!

I can't say enough good things about this business. Honest people who want to do right by their customers. It isn't the cheapest endeavor to have your wool rugs cleaned but they do everything in their power to make you feel that the investment was worthwhile. I have brought a rug in a couple of different times due to pet stains. They are extremely difficult to remove and often times will not come out for anyone.

American Rug Laundry has happily washed my rug twice both times for me to satisfy my perfectionistic tendencies. They didn't guilt me about asking them to do it again and told me their goal was to make me a loyal customer. I truly appreciate that type of service and I won't go anywhere else!

Safe, great service, natural, and the best place for the money you can take your investment and feel safe and secure! LOVE THEM! I won't go anywhere else!

We have used American Rug Laundry several times for our area rugs. The rugs look great each time, completely clean and fresh. They email you to let you know when it is ready, and the time estimate is always correct. Sign up for their email sales, you can save a lot.

I have known Sam and his brother Farzan for a few years. They love what they do, and do what they love. They're both rug experts and have the respect of their clients and peers/colleagues. You can totally trust them with your rug needs, from buying or using their different high level of services such as cleaning, and repair. They are honest, and professionals. Look no further. Just stop by or call in.

I called several rug cleaning places and was impressed by the woman I spoke with on the phone. She was very knowledgeable and helpful. I decided to drive from Shakopee, past three other rug cleaners, to go to American Rug Laundry. When I arrived, Mike was extremely helpful. They deep cleaned my rug, and repaired a spot that was worn. The rug was previously in Hawaii so there was a lot of sand embedded in the rug. The rug is now vibrant, clean, and sand free! You can't go wrong with a company that has specialized in rug cleaning for 120 years! Customer for life here. Thanks Mike.

My sister had her white wool rugs cleaned here and they came back beautiful and fluffy and they were horribly dirty. I took my rug to Cyrus in Bloomington because I didn't want to deal with traffic in Mpls and they did a horrible job - actually frayed edges and folded my rug up which left creases. Cyrus said my rugs were machined and machined rugs don't turn out as nice. Cyrus should have told me that when I asked specifically. Wish I had gone to American Rug - I will next time, absolutely!