UCM Carpet Cleaning of DC is a service you can trust. When you let us into your home or office, you can rest assured that you will get expert and fast cleaning services at fair and competitive prices. We have no hidden charges and we play no tricks. We value our good reputation highly. Your home is your castle and in it you should get the royal treatment.UCM Carpet Cleaning of DC was founded exactly for this reason, to provide our customers with the cleaning treatments they deserve. We are not just another cleaning service.
Services
Carpet cleaning might look like a simple enough job that anyone can do, but believe the experts when we tell you this is a job best left for the professionals. Every carpet, down to its fibers, has its own particular cleaning requirements and will have unique interactions with stains and cleaning solutions.
One of Washington DC's best kept secrets is DC Carpet Cleaning's rug cleaning service, but we're letting the cat out of the bag now, it only seems right to share the love. We are without a doubt the rug cleaning, restoration, and grooming rug masters of the Washington, DC area. Our cleaning processes are modeled to imitate traditional cleaning methods, but implemented in modern settings.
Deep cleaning is a specialized field. In order to deep clean your upholstery, you need a team of cleaning experts rendering deep cleaning services. DC Carpet Cleaning should be a household name when it comes to sofa, upholstery, and furniture cleaning because from the time we receive a client until we complete our job, we strive to deliver the best and won't settle for less.
Air duct cleaning is our profession and we strive to do the best in every circumstance. Air duct cleaning is known to improve air circulation within a home and as a result, clear up any respiratory problems facing residents, such as allergies and flu like symptoms. Before jumping into cleaning, we first do a thorough analysis to find out if air duct cleaning is actually needed. Should we find out that it isn't, we inform you and leave without asking for any payment, which means the inspection is totally free of charge.
Reviews (9)
Jon Gillespie
May 23, 2022
Larry Beaman
May 20, 2022
Bait and switch. I scheduled for them to come out and clean my couch. I gave them the dimensions of my couch and that it was a couch connected to a chaise. They confirmed and said $79. The rep comes out and says it's at least $150. I called the company back and they confirmed they got it wrong and that they knew it was the couch w/chaise and it was still on me to pay at least $120. A customer shouldn't feel pressured to pay more than quoted because someone is already in your home.
Jesse Lewis
May 14, 2022
In short, this company ruined my perfectly good white sofa and they will not accept responsibility. I am editing my previous review due to their poor service. I previously noted that my technician was professional which remains true. However, the service he provided created far more stains on my couch than were there. Almost every cushion now had a full length stain which were not there previously.
Even worse, when I contacted the company, they sent someone out to re clean the couch, and that still did not remove all of my stains that were created by their first cleaning. Then, they said nothing more could be done, tried to blame me for the stains and said I could have 10% off my next service. If you are thinking of using this company, I've attached only a few of the pictures so that you can see what their finished product looks like. My couch was very white and clean before their service. I could not possibly recommend this company less.
Even worse, when I contacted the company, they sent someone out to re clean the couch, and that still did not remove all of my stains that were created by their first cleaning. Then, they said nothing more could be done, tried to blame me for the stains and said I could have 10% off my next service. If you are thinking of using this company, I've attached only a few of the pictures so that you can see what their finished product looks like. My couch was very white and clean before their service. I could not possibly recommend this company less.
Yagil Mattuck
Apr 24, 2022
Ingrid Lebert
Apr 08, 2022
Unprofessional, disorganized, unreliable are just a few adjectives to describe this joke of a company. And staff has no issue lying, bold-faced, to customers. Let me walk you through my experience. I had an appointment on Friday between 2-4, I called to confirm again that morning and was told, yes, a technician would be out to do the job. Fast forward to 4:30 that afternoon and I've called DC Carpet Cleaning and was told that I'd been informed a technician was not able to make the appointment. Angry, but anxious to get it done, I reluctantly agreed to reschedule for Sunday between 8-10 AM.
This morning, I called to get an ETA on a technician, and was just now been informed that while I was "first on the schedule" they didn't know when the guy/gal would be out (it's 9:00 AM) and that I should just wait for another call. No guarantees given, and it's deja vu all over again. I immediately cancelled and write this review as a cautionary tale to everyone else. Caveat emptor!
This morning, I called to get an ETA on a technician, and was just now been informed that while I was "first on the schedule" they didn't know when the guy/gal would be out (it's 9:00 AM) and that I should just wait for another call. No guarantees given, and it's deja vu all over again. I immediately cancelled and write this review as a cautionary tale to everyone else. Caveat emptor!
Olive Rose
Dec 14, 2021
Dennis B. Taber
Nov 29, 2021
Mustafa Mustafa
May 20, 2021
Great communication. Great logistical planning before coming to the location. Arrived on time. Prompt, swift and quality service. Very happy and satisfied with the result. Walfred was friendly and easy to work with. I would definitely recommend this service to anyone who is looking for carpet cleaning and stain removal. Services: HVAC duct & vent cleaning, Area rug cleaning, Water damage-related cleanup & repair, General carpet cleaning
Connie Potter
Oct 24, 2020
Overall a great experience. I filled out the estimate form over the weekend and was called immediately after with a quote of $80 for 3 rooms (had a coupon) and to schedule an appointment for Tuesday at 8am. On Tuesday at 8, they called saying the technician would be here at 9, and he showed up at 9. William quickly reviewed the areas to be cleaned, took pictures, and said the quote was accurate.
He got right to work, consulted us once with a question about a stain, and worked quickly. He had finished the whole space, about 600 sq ft, and was cleared out by 10:15. We had moved most of the furniture out of the space for ease of access, but he had no problem moving and working under the one small couch that remained in the space. Payment was easily done with a creditcard through a link he sent when he was finished.
The stains are gone and the carpet smells fresh. We're very pleased---great value for $80 and extremely professional service, both with the scheduler on the phone and with the technician. Thanks!
He got right to work, consulted us once with a question about a stain, and worked quickly. He had finished the whole space, about 600 sq ft, and was cleared out by 10:15. We had moved most of the furniture out of the space for ease of access, but he had no problem moving and working under the one small couch that remained in the space. Payment was easily done with a creditcard through a link he sent when he was finished.
The stains are gone and the carpet smells fresh. We're very pleased---great value for $80 and extremely professional service, both with the scheduler on the phone and with the technician. Thanks!
