Presto Valet

I've been a customer since 1987 - exceptional customer service. plus excellent cleaners. The only time I had a problem, they took care of it straight away without any complaints. A+ in my book.

Broadway approved and incredibly exceptional. (Used for all the big shows that come to town!) Fast turn around and even though the original owner retired, I'm happy Sabrina is still around the office and the service is still everything you'd expect from some new friendly faces. Always impressed and they always go above and beyond

Took my wedding dress here to get cleaned. It's been three years since I've gotten married and this has been on my to do list for a long time. I finally looked up a place and saw another reviewer say Presto was able to get the multiple year stains out of her wedding dress and I was sold! The price was very reasonable in my opinion. The sweet owner talked to me when I was dropping it off and gave me some good tips on how to store it.

So I had a lot of stains at the bottom, from stepping on it and probably wine and other drinks spilled on it. They told me that it looked like the stains had oxidized and they weren't completely sure if they could get all of the stains out. They said they would dry clean then try hand washing if the stains wouldn't come out. It took about 2 weeks to get cleaned. They were able to get out probably like 97% of the stains, dirt. But it looked great! It's obviously not perfect and I wouldn't expect it to be. Would recommend!

Presto Valet is wonderful. I have been going to them for over 15 years, and wouldn't go anywhere else. The staff is very knowledgeable, friendly and very helpful. Highly recommend!

Presto was true my incredible! They got 4 year old stains out my wedding dress and preserved the day forever! Super reasonable prices and kind staff. 10/10 would recommend.

Presto is MAGICAL! They are my #1 choice for dry cleaning, spot removal and personal alterations and repairs. Chat, Dianne and Buddy have removal NYC street grime from the train of my wedding gown, and tea spilled down the front of a beaded ivory colored gown, only 5 hours before an opera soloist's performance in Eisenhower Theater of the Kennedy Center.

Their tailors have repaired holes in knit sweaters, St Johns knit jackets and woolen jackets invisibly. The fact they are ecologically friendly increases their quality. Presto is the best all around cleaners I have used and I have worked with costumes for professional theatre and movies for 30+ years.

My boyfriend and I really love it here. They took a stain off my Burberry scarf and made it look brand new. The inside is super cute and they make it fun- today we won a gift card from a local pastry business from their cute scratch off game they have you participate in upon paying. The service is hands down the best. They're so attentive to their customer's needs. They'll do anything you need from shoe repairs to sewing.

This company had come highly recommended from the Dry Cleaning Institute of MD. I emailed Diane and informed her of the special circumstance of precious article clothing that I would like to get dry cleaned. I mailed the item to them and they expertly and delicately cleaned my item and mailed it back to me. They cleaned and mailed the item back to me at no charge. I cant express how much it meant to me. Would highly highly recommend them. TY!

Simply the best best dry cleaner. We have used them exclusively going on thirty years. This business is extremely well organized, the staff is well trained and polite, and the work product, the dry cleaning is consistently excellent.

Buddy is THE BEST. This is one of the best businesses in Alexandria. Owners treat staff and customers like family. Have been taking laundry, drapes, rugs, you name it, to Buddy for 25 years. Service: Alterations

Presto Valet saved us so much money! When we bought our house, the previous owners kindly left us their nice Pottery Barn duponi silk curtains. This was the first time that we owned nice curtains and realized we should probably get them dry cleaned at some point to freshen them up. I called a bunch of places--around 10 to see where I could get the cheapest and friendliest dry cleaner for curtains.

I was shocked at how hard it was--most places didn't do curtains and were pricey--around $25 per panel! So by the time I dry cleaned each set of 4 panels it ended up being $100 and I couldn't justify cleaning them when I knew that it would cost much less to buy new ones. Until I found Presto Valet! They were really great and only charged $18/piece.

After we dropped them off a day later, we got a phone call saying that they felt there was too much sun damage already on the curtains and they recommended that we don't dry clean those as doing so would destroy them. We were so grateful that they warned us about the damage ahead of time and saved us the money and hassle. I really appreciated that!

This company is not trying to pull a fast one on you or making stuff up. Inside is a little dreary but it's spacious and the staff are pretty friendly. I have not tried this place for clothes or anything else yet but would highly recommend based on my experience with the curtains!

Indifferent, impersonal service; scorched wallet pricing. Beware.

I actually enjoy going into this establishment. The employees are friendly and they actually care. Met the owner this morning who advised me that if the lights and TV are on, then they are open (usually after 5:30am, well before the 7am stated opening). Clothes always look amazing.

They have always done a decent job with my shirts and my husbands suits for work but honestly they are just too expensive! $7 for a tie? I might as well buy a new tie lol! For the same price as they charge for standard wash and press shirts, I could subscribe to one of those services that does pick up and delivery cleaning. If money is no concern, however, i do recommend presto. Sorry, yall do good work but we are not millionaires here.

I just want to thank them so much for helping me, with a last minute uniform malfunction! They did it without hesitation! Thank you all for helping me! You've found a new customer

Extremely poor customer service. I dropped off a brand new blouse to have it dry cleaned and was told it would be ready at the end of the day. When I came to pick it up, the shirt could not be found and there was a note on the slip saying it had spots. It was a brand new shirt that had no spots when I dropped it off; it just had wrinkles. I asked to see the shirt and Diane said I'd have to wait an hour because it couldn't be found.

She was extremely rude and acted like it was my fault. Luckily, when I came back the next day, the shirt was fine, but the staff was still rude and attempted to justify why there had been spots. Also, this place is expensive. 5 pieces cost $65. Take your money elsewhere, especially where there are kind owners/managers.

Presto is a family business that cares! I've been using their services for three years now. They have great customer service, often putting in a little extra care for my garments I didn't even realize was needed. They were able to mend a small tear in my suit in a way that is barely visible! My dry-cleaned items always smell fresh and not "chemically" when I get them back. and they are always ready on time. They can even do same day in-house service when needed! Best cleaners I've ever used, hands down. Glad they are in my neighborhood!

I only ever go to the dry cleaner when I completely run out of everything. Sad but true. I say this because I took a VERY large bundle of clothes, most of which required special treatment, to Presto's on Thursday evening and I was able to pick them up freshly cleaned Saturday morning. I honestly think they said everything was finished by Friday at 6. That's a rarity where I'm from.

There is a lot of parking. There are three spots on the street in from of Presto and there is a triangle of single spaces around the entire cleaner. If you can't get an in front parking space, the trick is to circle around the building's parking lot and park near the exit. It will save you a lot of hassle when leaving with your clothes. My coat was a mess.

A super mess. I somehow sat in something that dried sticky and hard over a large portion of my clothes. I tried to dab at it and see if it helped that just resulted in a weird tissue like fur exterior on the stupid stain. I was just going to chuck the whole thing and get a new coat at this point. I took it to Presto's and they got everything out with out damaging the wool.

It looks fresh and you can't even tell the stain was there. The rest of my clothes look great and smell "neutral." By neutral I mean, there isn't a weird artificial scent clinging to them and they also don't still smell like my perfume like some dry cleaners (I'm talking about you Zips in Laurel, Maryland!). The staff was friendly and knowledgeable.

They were helpful and focused on makin g sure you had a good experience without giving off a saccharine vibe. Any place that can get that terrible tissue haired stain out is worth a repeat visit. All in all I had a good experience.

After another dry cleaner told me it would cost $25 to replace the zipper on my skirt, I went to presto valet to see what their rates were. It turns out my zipper didn't even need to be replaced and it was just jammed. They fixed it right there in front of me and did not charge me. Best customer service and very friendly.

Took my uggs into Presto Valet last Tuesday and just picked them up today. They honestly look brand new! I am super happy with the great job they did. 100% recommend them. They also have a special going on where you pay $30 and it includes water repellant.

I have a set of 511 work pants that were ridiculously too long on my 5'1 frame that I needed hemmed. So I took to Yelp and found this location right by my house. Parking is a bit odd -there are a couple spots when you pull into the building lot, then to get out you have to drive around a narrow lane around the perimeter of the building where there are a few spots on the way out.

I walked inside and was immediately greeted by a few staff ladies. After telling them I needed pants hemmed they immediately took me to the back to try them on and mark them. Once that was completed I gave them my information to set up a profile with them since I'm a newbie to the establishment. I was anxious for them to be ready quickly as I need them for an out of state work trip the following week but luckily they have signs posted when your items will be ready depending on the day you drop them off.

One pricey receipt later I was in and out in less than 10 minutes. This place is a well-oiled machine and everyone is nice! Fingers crossed the pants don't turn out to be highwaters, I'll update when I can pick them up. But so far great customer service!

I came in today to get an estimate on fixing my niece's iceskate strap (straps not laces) that had been chewed in half by my dog. Friendly on arrival they brought the skate back for a quick estimate on reataching the strap. Three minutes later they returned with a smile, a fixed skate, and a refusal to take my money.

Hands down, the best dry cleaner in the DMV. Everything is done on site, they use an environmentally friendly process, and most importantly they take incredible care of your clothing. I've had uggs restored to look like brand new, they clean and store my vintage fur coats, and will gladly tighten a button or fix a seam do you're impeccable.

The owner is fantastic, he's always on site, and I respect the fact that he and Presto Valet do tons of philanthropy for the Alexandria community. The team is supremely courteous, I'm always greeted swiftly and warmly, and BY NAME by a staff member. They go the extra mile so you don't have to. Presto valet is proof that you get what you pay for.

I've been a faithful customer for many years. Yes, you can expect to pay a premium for friendly, caring, and attentive service, excellent results, and PERC-free cleaning. Presto might have higher fees than its local competitors, but I'm happy to pay for quality and a good experience.

After our local regular place became more expensive than the service and quality warranted - and after they made a few mistakes, and shrunk a few sweaters, we were in the market for a new place. I took 2 sweaters - one cashmere men's, one merino wool women's - that were brand new, one with coffee stains with cream on the cashmere, and what I guess was dog slobber on the other.

Both sweaters were returned in perfect condition, looked brand-new, didn't shrink a centimeter, and the service was wonderful. And I like the fact they have a dufflebag type system they bag up your clothes for handling, rather than my old place that just balled everything up and tossed it into a bin while they printed my ticket. I think there's less chance things will get lost or mishandled this way.

One star off for the $9 price per sweater - but it's not an every-day thing we clean, and the quality of the service is more than worth it to feel that my investment in quality clothing will be preserved.

Mixed bag with this place. Let me first say that I have been a customer of this place for approximately ten years. Pros - convenient if you live in Fairlington, Shirlington, or Beverley Hills, Alexandria. Cons - expensive - overly so. Also - the customer service in the past has been very good but has started to slip noticeably. For years, they had an employee there named Crystal who was absolutely top notch. However, Crystal recently left and the replacements are somewhat mediocre.

In the past two months I have dealt with an employee who overcharged me on my dry cleaning (based on his erroneous math). When I corrected him, he had an attitude until the supervisor informed him that his math was in fact, incorrect. I have also dealt with another young employee who has twice made me feel like a pariah because I had small blood droplets on the inside of my dress shirt collars from shaving. I am sure that a dry cleaners has seen that and worse on a daily basis. I think it may be time to try something new.

Absurdly expensive. Service is good, but you can get dry cleaning done for about half the price elsewhere.

This place isn't bad, though hardly the best dry cleaning place that I have ever been to. However, they do have some of the nicest staff on the planet. They're great at getting out stains. And it's nice that they are environmentally friendly, though that doesn't matter much to me. after all, I'll be dead long before this planet goes into the sh!tter.

My complaints are that the prices are a little high, IMO. $15 for a suit and $20 for my girlfriend's dresses? Meh. Also, and this really irritates me, is that on my dress shirts, maybe every 4th shirt or so, they will be careless with pressing shirts and introduce wrinkle onto the inside of the side of my shirt where you insert the buttons. Not a big deal because it's on the inside, you say? False.

It makes the shirt not lay flat. For the slightly higher prices, please iron my things correctly. They also don't have the fastest turnaround times, either. 3+ days to get some basic dress shirts back is excessive. Overall a decent place, and you can certainly do much much worse.