FiberCare has been servicing commercial clients for nearly a decade, caring for more than 9.5 million sq ft of carpet a year. That is enough carpet to reach from New York City to Houston, TX each year. We are certified by the internationally recognized Institute of Inspection, Cleaning, and Restoration Certification (IICRC).
FiberCare employs IICRC certified professionals, including two of the country's few Master Textile Cleaner and Master Fire and Smoke Restorer. Employees not certified are trained in commercial carpet cleaning with tested coursework.
FiberCare employs IICRC certified professionals, including two of the country's few Master Textile Cleaner and Master Fire and Smoke Restorer. Employees not certified are trained in commercial carpet cleaning with tested coursework.
Services
Your carpet is dirty long before you can see the physical evidence. The goal of effective carpet cleaning programs is to clean carpeting before soilage is noticeable to the untrained eye. Your carpet, as with your entire office space, reinforces the company image to clients and employees. Maintenance programs help save time and money on cleaning while extending the life of the carpet.
The Environmental Protection Agency (EPA) offers these guidelines, adopted by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), for carpet cleaning frequencies in relation to public health. Indoor Air Quality is a growing health concern in relation to employee well-being and productivity.
We provide the regular upkeep and are ready and capable to respond in emergency situations. Our FiberCare technicians are all properly trained and many hold specialized industry certifications. Beyond our labor related services, FiberCare assigns a service consultant to each client to serve as liaison between the customer and the carpet care crew. Service Consultants advise customers of scheduling, follow-up communications, and is available for troubleshooting.
Reviews (1)
Carla Ramsey
Jun 24, 2017
My experience and knowledge of this company is that they are dishonest, period! Recently one of their companies carpet cleaning vans caught fire while two employees were performing their job inside of a business. The employees left their personal belongings in the van, therefore their coats, prescription glasses, cell phones and bluetooth were destroyed.
A supervisor came out to the job site and treated the two employees like it was their fault the van burned when obviously it was a malfunction or faulty equipment. He wasn't concerned at all nor did he ask if they were ok. This is not the first van they've had go up in flames. Luckily the employees were not in the van. The following morning the employees contacted their immediate supervisor to inform about the incident and the manner in which they were treated.
The higher-up boss man personally told these two employees that their coats, glasses, phone and bluetooth would be replaced even asking for coat sizes and detail about burnt items. Several days passed and again they were ask for coat sizes, etc. meanwhile its very cold in January in Ohio. Several more days pass and they are told they have to wait till insurance pays off.
A week or so later they are let go and told they were no longer needed without their lost items being replaced. By stating that they were waiting on insurance tells me these items were included in the claim. Not replacing these said items amounts to insurance fraud! There is a number I can call about that too, and I will. They lost their personal necessities but just the same could have been their lives and absolutely no concern was shown at all.
A supervisor came out to the job site and treated the two employees like it was their fault the van burned when obviously it was a malfunction or faulty equipment. He wasn't concerned at all nor did he ask if they were ok. This is not the first van they've had go up in flames. Luckily the employees were not in the van. The following morning the employees contacted their immediate supervisor to inform about the incident and the manner in which they were treated.
The higher-up boss man personally told these two employees that their coats, glasses, phone and bluetooth would be replaced even asking for coat sizes and detail about burnt items. Several days passed and again they were ask for coat sizes, etc. meanwhile its very cold in January in Ohio. Several more days pass and they are told they have to wait till insurance pays off.
A week or so later they are let go and told they were no longer needed without their lost items being replaced. By stating that they were waiting on insurance tells me these items were included in the claim. Not replacing these said items amounts to insurance fraud! There is a number I can call about that too, and I will. They lost their personal necessities but just the same could have been their lives and absolutely no concern was shown at all.
