At Cleanzen, we are proud to serve our clients and to deliver truly extraordinary results with every deep clean. Our team of hardworking professionals always do their best work and focus on quality throughout every room in your home. We know how important it is for our clients to have a clean home environment, and we make it easier for you to enjoy the results that you need.
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Cleanzen Cleaning Services Philadelphia, PA Customer Testimonial
We recently met up with Sarah. We asked her how her cleaning experience was with Cleanzen Cleaning Services
Cleanzen Cleaning Services
399 Market St #360
Philadelphia, PA 19106
(215) 882-8046
Reviews (51)
Amna Khan
Jun 26, 2022
Arthuza's team did an absolutely outstanding job with the deep clean of our 2 bed, 2 bath apartment. They were thorough, efficient and left the apartment spotless and gleaming. They were also receptive to what our expectations were and tailored the clean to our specific needs, including organizing our closet spaces. Would highly recommend to anyone and would definitely use them again!
Jessica M.
Jun 08, 2022
Michael Chin
Apr 16, 2022
Patricia N. did such a fabulous job when deep cleaning my home. Everything was so clean and fresh and she went above and beyond my expectations (I.e. folded some laundry I had left out, made the bed, changed the sheets etc. ). She got areas of the house that I would spend hours cleaning cleaner than I ever could in less time! Overall, so so happy and looking forward to her next visit!
V. Jane McCullen
Mar 17, 2022
We had Reinaldo and Marci's team clean our home after a major construction project. They were incredibly thorough. I can't remember the last time my home was this clean. It wasn't cheap, however I feel like I got a great quality cleaning so it was worth it. The office staff was great as well, quick responses to everything and helped us reschedule without issue twice.
Ryan Rodriguez
Mar 13, 2022
They were great! My client was extremely satisfied with their service and is looking forward to booking Marcia's team again! They were very kind, attentive to detail, and very professional. They were very felixible too as we had to reschedule multiple times because of my client's schedule. No complaints heard from them and from us. Also, I love Cleanzen's online booking system. So convenient! Their customer service is also very prompt and effective.
A. Smith
Feb 26, 2022
Samantha Vingers
Feb 25, 2022
This was my first time using cleanzen and I am so impressed. The price was good, the cleaners & job done was even better. My cleaning people was Rafaela's Team. I was so impressed. Everything was spotless. Even places I didn't think about I noticed how clean it was. I highly recommend. As a 22 year old working 45-50 hours a week with a studio apartment, the price was more than reasonable. I came home feeling relaxed
Stuti Venkat
Feb 25, 2022
Lucas Clara
Feb 22, 2022
Rita and her team were professional, efficient, and thorough. This is the first time I've hired someone to clean my home, but I was impressed by their work. They arrived promptly, and cleaned our home to expectations. My wife and I are very happy about the service that was provided. Service: Moving-related cleaning
Zhou Winnie L.
Feb 16, 2022
Ankita Anupoju
Jan 28, 2022
Kelsey Littleton
Jan 28, 2022
Sara Y.
Jan 06, 2022
Ronald Silvestri
Jan 01, 2022
Marci was our cleaner, and she did a superb job. She was punctual, pleasant, worked hard, and did all the specific cleaning tasks that we asked her at the beginning to do. By the time she finished, several hours later, our home was spotless, with all windows and mirrors, all stainless, all brass- spotless and shiny. She dusted everywhere, even tiny nooks and crannies. She pleasantly worked around our own schedule, doing rooms in an order that was not obtrusive. We have high praise for her work and professionalism.
Jessica Bagge
Dec 31, 2021
Christina D.
Dec 29, 2021
I'm echoing other reviews that this company turns sketchy after your first time using them. The first time I booked them they cleaned my father's whole house (3 bedrooms 2 bathrooms) for $120 and did a fine job, everything went smoothly. I booked them a second time for an identical cleaning, they charged $120 but only cleaned the first floor of the house.
My dad called me wondering why they abruptly left without going to the second floor. I then proceeded to spend hours of my time arguing with the coordinators, who tried to tell me my dad instructed the cleaners not to go upstairs. That lie was quickly debunked. They then told me they could re-schedule a cleaning of the upstairs, charging me the full $120 AGAIN.
I told them this was irrational; I had previously had the entire home cleaned for $120 just some months ago. When I explained the absurdity of this they said that different cleaners need different amounts of time to complete a whole home, and so perhaps this team needed more hours and therefore would cost double the first time I booked. It's not unreasonable that different cleaners may need different amounts of time to complete a job, but one team needing DOUBLE the cost of another doesn't really make sense, and none of this was communicated to me at the time of booking.
After all this they offered a 10% discount to complete the upstairs, so $108 on top of the $120 for the first floor. I want to stress that I believe the cleaners themselves are wonderful and honest, it's the management of this company that has severe communication (and possible dishonesty) issues. I do not trust them to use them in the future.
If you use this company I advise you be extremely clear directly with the cleaners about what you booked/expect from the appointment, don't assume that the management has communicated properly with them.
My dad called me wondering why they abruptly left without going to the second floor. I then proceeded to spend hours of my time arguing with the coordinators, who tried to tell me my dad instructed the cleaners not to go upstairs. That lie was quickly debunked. They then told me they could re-schedule a cleaning of the upstairs, charging me the full $120 AGAIN.
I told them this was irrational; I had previously had the entire home cleaned for $120 just some months ago. When I explained the absurdity of this they said that different cleaners need different amounts of time to complete a whole home, and so perhaps this team needed more hours and therefore would cost double the first time I booked. It's not unreasonable that different cleaners may need different amounts of time to complete a job, but one team needing DOUBLE the cost of another doesn't really make sense, and none of this was communicated to me at the time of booking.
After all this they offered a 10% discount to complete the upstairs, so $108 on top of the $120 for the first floor. I want to stress that I believe the cleaners themselves are wonderful and honest, it's the management of this company that has severe communication (and possible dishonesty) issues. I do not trust them to use them in the future.
If you use this company I advise you be extremely clear directly with the cleaners about what you booked/expect from the appointment, don't assume that the management has communicated properly with them.
Hannah Kloomok
Dec 22, 2021
Kristi S.
Dec 10, 2021
I previously used another cleaning company that was located in Back Bay and they often didn't show or were early/late. I switched to Cleanzen and have been thrilled-- they are worth every penny and then some. Always on time, flexible with scheduling changes. I feel Marcia's team goes above and beyond just cleaning. My couch cushions are smoothed and pillows arranged, my bathroom counter items are neatly straightened, the hand towels are folded as though it's a luxury hotel. I could go on.
Alyssa Gang
Dec 01, 2021
I'm moving to an apartment which needed a deep clean to remove cat hair. Graziela and her team were on time, responsive, and cleaned the apartment very thoroughly. They were professional and addressed all of my concerns promptly. I really appreciated their work and am happy to have now scheduled them regularly. Services: Deep clean, Moving clean
Wayne F.
Nov 29, 2021
Marisa Lally
Nov 26, 2021
Tori Mercer
Nov 15, 2021
Babonzo Lampetti
Nov 03, 2021
I called Cleanzen for a same-day service after Handy.com cleaners did not show up for three time in a row (DO NEVER USE THAT WEBSITE, it is absolute trash). They were very efficient and found me a cleaner for the same afternoon. Patricia, the cleaner, was fantastic. She thoroughly cleaned every corner of my place and left it spotless. She was very careful with cleaning appliance, windows, kitchen stove, closets and cabinets and she even found a better positioning for some of my stuff. Awesome job and great service, really really recommended.
Courtney S.
Oct 23, 2021
Kevin B.
Oct 19, 2021
Had a mixed experience. The cleaners were very nice and did a very good job for the spots that were clean. Unfortunately, there was a few issues holding them back from more stars. In the end I was made whole, but what it took to get there and some of the issues along the way prevented more stars. First, it was not made clear to me at any point that parking cost was a responsibility of me. Received a text from the cleaners the morning of that they could find parking and asked if I would pay. Second, there were a few spots that didn't get cleaned at all.
Any area, which was 97% of the apartment, that got cleaned was done very well. Weird spots like the coasters on the table that was cleaned were left dirty and there were some clunks of collected filth leftover. Included pictures. Lastly, and probably the most notable was a collectable item of mine was broken. I didn't discover this until after they left and was not made aware of it when it happened.
There was several back-and-forth emails ranging from being told the item was already broken to it was broke when I asked a specific area to be cleaned on the other side of the room. In the end I got reimbursed for the item which wasn't very expensive, but just that it happened and everything to follow damaged the reputation in my view. I wanted to leave a strong review and maybe this was a one off experience but for how much it cost I expected more and may look for someone else next time.
Any area, which was 97% of the apartment, that got cleaned was done very well. Weird spots like the coasters on the table that was cleaned were left dirty and there were some clunks of collected filth leftover. Included pictures. Lastly, and probably the most notable was a collectable item of mine was broken. I didn't discover this until after they left and was not made aware of it when it happened.
There was several back-and-forth emails ranging from being told the item was already broken to it was broke when I asked a specific area to be cleaned on the other side of the room. In the end I got reimbursed for the item which wasn't very expensive, but just that it happened and everything to follow damaged the reputation in my view. I wanted to leave a strong review and maybe this was a one off experience but for how much it cost I expected more and may look for someone else next time.
Krissy R.
Oct 15, 2021
No showed on me when I indicated my date was not flexible. I had a mid afternoon cleaning and the cleaner reached out to let me know early in the day that she was running late and offered to reschedule or come at 4pm. I reiterated my date wasn't flexible and 4 was acceptable, but instead of reaching out to cleanzen and allowing them to timely replace the cleaner, she no showed.
I had to follow up myself after she missed the new time she said she'd be here. Now it's too late to get someone new since we have kids that need to go to bed and so I'll be up cleaning til midnight when this was supposed to be checked off my list. I wouldn't wish this predicament on anyone. Unreliable, no proactive communication. Cleanzen should have reached out to me not the other way around. They should have found someone new in the morning when they ran into an issue in the first place. Do not trust this business. I don't understand the 5 star reviews.
I had to follow up myself after she missed the new time she said she'd be here. Now it's too late to get someone new since we have kids that need to go to bed and so I'll be up cleaning til midnight when this was supposed to be checked off my list. I wouldn't wish this predicament on anyone. Unreliable, no proactive communication. Cleanzen should have reached out to me not the other way around. They should have found someone new in the morning when they ran into an issue in the first place. Do not trust this business. I don't understand the 5 star reviews.
Anna L.
Oct 07, 2021
We had Cleanzen help with the move in cleaning. Danielle's team was very thorough and sweet! We met them at the door and left for a few hours to run errands while they did their magic. Danielle called me once they were almost done, and we did a little walk through the whole house - she showed us the results and we were very pleased with how clean everything was. Booking was a breeze, the website is very easy to navigate.
The move in cleaning already includes inside cabinet and inside fridge cleaning. I really liked the transparent pricing, no hidden surprises and you can just get a quote through the website - no need to call anyone and wait for them to estimate anything. Highly recommend and will definitely book again!
The move in cleaning already includes inside cabinet and inside fridge cleaning. I really liked the transparent pricing, no hidden surprises and you can just get a quote through the website - no need to call anyone and wait for them to estimate anything. Highly recommend and will definitely book again!
Latonia A.
Sep 13, 2021
Winni C.
Aug 27, 2021
Danielle and her team were great! She was an hour early but it actually worked out perfectly for us. We requested for a move in cleaning and they cleaned it all: inside of the fridge, inside of the oven, bathrooms, spider webs, base boards etc. When we did our final walk through, the previous owner left the place absolutely disgusting (a pile of powder in the kitchen cabinets, frozen veggies all over the bottom of the freezer, little hairs all over one of the bathroom cabinets. seriously nasty stuff).
It took Danielle and her partner exactly 2 hours to clean our 2 bed/2 bath and it was completely brand new when we came back! I wish I took a before picture because it was like day and night. There were a few spots inside the fridge and kitchen cabinets that could have been cleaned a bit better but overall really satisfied with this cleaning. I would definitely use CleanZen again and request for Danielle!
It took Danielle and her partner exactly 2 hours to clean our 2 bed/2 bath and it was completely brand new when we came back! I wish I took a before picture because it was like day and night. There were a few spots inside the fridge and kitchen cabinets that could have been cleaned a bit better but overall really satisfied with this cleaning. I would definitely use CleanZen again and request for Danielle!
Kelly B.
Aug 26, 2021
Mandy W.
Jul 05, 2021
Marcia and her team did AMAZING! i have had a hard time finding a reliable cleaning team for my house in South Boston. I requested a deep clean and baseboards - and i COULDNT be happier. My boyfriends bathroom (use your imagination) really required the most attention - and she made it look like new! We also have large open space with hard wood floors throughout and she took her time to make them shine.
They really went above and beyond in a timely fashion - and couldn't be sweeter people. So excited to have finally found a good team - worth every penny! Thanks CleanZen and Marcia!
They really went above and beyond in a timely fashion - and couldn't be sweeter people. So excited to have finally found a good team - worth every penny! Thanks CleanZen and Marcia!
Stephen L.
Jun 01, 2021
Antonia's team was awesome! They clean our home every few weeks and go above and beyond what you'd expect of cleaners. We couldn't say anything better about the team of cleaners at all and Cleanzen is definitely a great company that we'd recommend. And it's even better if Antonio's team is the group that you get to clean your home.
Mo Q.
Apr 14, 2021
All interactions with Cleanzen were great. From the courteous person on the phone to the crew. Very prompt in responding and I like the ability to schedule or change online. The cleaning crew was on time and did a great job. Gersiane and Thais were very courteous and left the place clean and organized. A+ service.
Danielle B.
Mar 20, 2021
Benny W.
Dec 18, 2020
Janet Fellows
Sep 04, 2020
I own a small business in San Rafael. I found out about them at the beginning of this year and was very glad that I did. They are very reliable and efficient as can be. In nine months, they had never missed a day, never calls in to change days, does a very thorough job at a reasonable rate and is a very pleasant person to have in the workplace. I would highly recommend their services.
Raymond Crowder
Aug 23, 2020
John Bealer
Aug 17, 2020
Sean Roney
Aug 08, 2020
Margaret Huber
Jul 25, 2020
Eric McGee
Jul 15, 2020
Edward Lieber
Mar 11, 2020
Maria and her team came by our office for our first cleaning using Cleanzen services. She and her team were on time, professional and communicative during their work in our office. The end result was a spotless workplace where we are sure to get more work done! My experience with the Cleanzen customer service staff has been excellent as well. We needed to reschedule our cleaning at the last minute and we received prompt feedback by email.
When the cleaners needed more time to finish our list of items, I received a phone call from the Cleanzen staff asking if more time would be allowed for Maria and her team to finish the job. Excellent communication, and excellent job! Thank you, see you again in month, Maria!
When the cleaners needed more time to finish our list of items, I received a phone call from the Cleanzen staff asking if more time would be allowed for Maria and her team to finish the job. Excellent communication, and excellent job! Thank you, see you again in month, Maria!
Vineeth N.
Jan 30, 2020
Decided to try this out with roommate to clean apartment fully. They are very responsive, easy to book, and generally available. Both times we hired them they did a thorough job and did it quickly. I am very satisfied wIth Cleanzen's services and recommend you go to them for house cleaning in the Boston area.
Abel F.
Nov 12, 2019
Kathleen Higgs
They have been helping us with our one-bedroom for about five months and they are wonderful. They are always prompt, they update you to let you know when they will arrive, and coming home after they had cleaned is an absolute joy. Cleanzen Cleaning Services and her team are both thorough and detail-oriented. I would highly recommend their services!
Richard Monzon
Tyler Hemphill
Trustworthy, very reasonable, punctual with a total knack for details, Cleanzen Cleaning Services does a wonderful job on house and deep cleaning. They are very reliable and can be trusted with your home. I highly recommend them as they gave us the best price on our home cleaning and deep cleaning when we moved.
Kathy Ball
Mary Banks
Corrine Grimes
Joseph Collins