Companion Maids has been in business since 2013 and has grown exponentially year to year. People love this company because of their strong commitment to customer satisfaction. They take all of the stress out of hiring a maid. All of their employees are bonded and insured, and their screening process is scrupulous.
The simplicity starts with the simple online booking system. You are then guaranteed that your maid will arrive within a specific window. The maid will come and clean and won't leave until you are satisfied. If you're not 100% satisfied let us know and we'll make it right.
The simplicity starts with the simple online booking system. You are then guaranteed that your maid will arrive within a specific window. The maid will come and clean and won't leave until you are satisfied. If you're not 100% satisfied let us know and we'll make it right.
Served areas
- Chicago, Lakeview, Lincoln Park, River North, Rogers Park, The Loop, Wicker Park, Des Plaines, Evanston, Oak Park, Skokie
Highlights and features
- 100% Satisfaction Guarantee
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Services
Cleaning can be a chore and we know you have many choices when you consider hiring a comprehensive, high quality, reliable cleaning service. The experts at Companion Maids are committed to providing thorough house cleaning services for our customers nationwide. If you are not happy with any area we've cleaned, simply call within 24 hours and we will come back out and reclean it free of charge.
Companion Maids is an award-winning cleaning service in Chicago and surrounding areas. We are a professional business that uses an advanced booking system, making it simple to schedule your appointment with clear and simple pricing. Our highly trained, experienced, and skilled cleaning specialists offer thorough and organized cleaning services for clients across Chicago.
We used Companion Maids this week for the third time. Maria did an amazing job as usual! Our place looks fantastic. Maria does a great job communicating before and after the service, and is very professional. Very easy to book and great communication with Companion via text, etc. makes using the service smooth & seamless.
If you want an immaculate home without taking the time or effort, Companion Maids is ready to help. With our home cleaning service, we provide you with an outstanding cleaning job at an affordable price. Our dedicated cleaners are true professionals and make sure your home is transformed into a spotless place.
Almost all home improvement work produce dust particles that sneak into the nooks and crannies of the space you've renovated. Don't let the layers of dust leave your recently renovated home looking messy and dingy. Our post-construction cleaning and post-renovation cleaning services will take care of everything from floor to ceiling with the same high luxury standards as our home cleaning services. Our customers rely on Companion Maids to remove dirt and debris that construction teams leave behind.
People
Reviews (48)
Jerome Castillo
Jun 13, 2022
Claude Bernadette
May 24, 2022
Donald Stoltzfus
May 23, 2022
Jose Rodriguez
May 22, 2022
Michael Havens
May 16, 2022
Chris Andrade
Apr 23, 2022
Ralph McKinley
Apr 10, 2022
Terrance Yee
Apr 10, 2022
Stephen Kistler
Apr 06, 2022
Blaine Tomlinson
Jan 29, 2022
Lewis Myers
Jan 29, 2022
Robert Briggs
Jan 07, 2022
Sean Lucas
Jan 06, 2022
Frank Tommy
Jan 04, 2022
Demarcus Lopez
Dec 18, 2021
Sung Lemmon
Nov 26, 2021
Mya W.
Oct 11, 2021
I had filled out the online form in advance with all of the details on my home ( which they had cleaned once before and nothing had changed). They sent a number of texts with follow up questions, which took a lot of time, and should have been a red flag. The cleaner showed up ( only one person, I requested two or more) and told me she was only scheduled to clean the bedrooms and bathrooms.
I called the services and they told me it would be a significant up charge for any additional rooms. Beware. They book you at one price quote and then try to charge you extra to actually clean the house. Poor communication and very misleading. I'll never use them again.
I called the services and they told me it would be a significant up charge for any additional rooms. Beware. They book you at one price quote and then try to charge you extra to actually clean the house. Poor communication and very misleading. I'll never use them again.
Jeanne M.
Sep 07, 2021
Darren was excellent. He was friendly but quiet and communicated well about what he would do. He did a great job. We only has 3 hours so he prioritized to accommodated our schedule. He asked very appropriate questions and our house smelled and looked great. Darren is a gem. He's very hardworking and dedicated. He seems to love his job. It was a great experience. Thank you.
Lily G.
Aug 25, 2021
While I ended up receiving money back and a credit towards my next clean, I will not be using that credit. Within the 24 hours before my clean, they switched the time 3 different times. Of customers can be charged for cancellations, then companies should be charged for changing things last minute on people. While the $50 was nice, I found another company who did a better job -included more services- and coat me more than $100 less.
While they attempted to rectify the situation, I just don't trust the company, unfortunately. They made excuses about what happened. I'll take the blame for one thing, but when you are getting calls from one person, texts from another, and no one has talked to each other, it got extremely confusing. But blaming "new, customer service staff in training" and cleaners who took off due to personal reasons, only to get a text the morning of to see if the cleaner could come at the original time I requested made it quite frustrating.
What I paid was not commensurate to the service I received. However the woman who came to clean was nice and did a decent job, it was clear no one conveyed to her the cleaning requests (for which the company changed the service and price) to accommodate for the additional requests.which weren't unreasonable (e.g., dusting blinds, cleaning inside dishwasher, baseboard cleaning). Would not recommend.
While they attempted to rectify the situation, I just don't trust the company, unfortunately. They made excuses about what happened. I'll take the blame for one thing, but when you are getting calls from one person, texts from another, and no one has talked to each other, it got extremely confusing. But blaming "new, customer service staff in training" and cleaners who took off due to personal reasons, only to get a text the morning of to see if the cleaner could come at the original time I requested made it quite frustrating.
What I paid was not commensurate to the service I received. However the woman who came to clean was nice and did a decent job, it was clear no one conveyed to her the cleaning requests (for which the company changed the service and price) to accommodate for the additional requests.which weren't unreasonable (e.g., dusting blinds, cleaning inside dishwasher, baseboard cleaning). Would not recommend.
Nakyo Heo
Aug 25, 2021
Made the move-in cleaning appointment about 2 weeks ago for today (saturday 8/28) at 10am. I received a call from the Companion Maids 5 minutes past the appointment time that they are running late and will be here around 10:30. No problem. Comes 10:45 no one was here so I called asking if they are coming. They said they are 5-6 minutes away. The cleaners finally arrived an hour later than appointment time at 11:10pm.
I left the apartment and came back around 12:30pm and they were already gone and was just really disappointed in the job they did. My new apartment is 1000sq ft and 2bed/1bath, was relatively clean, but I wanted all the detailed cleaning. They not only did half the job, they left dirty microfibers and magic clean eraser that they used in the kitchen sink!
I left a comment that I wanted the detailed cleaning in the fridge, they only cleaned the part that was mentioned in the comment - inside the fridge. The glass door is left with water marks. I wouldn't spend $250+ for a basic 1 hr cleaning of the apartment. Maybe it's Ok for some people and I'm attaching some photos taken AFTER the cleaning to see for yourself and decide.
I left the apartment and came back around 12:30pm and they were already gone and was just really disappointed in the job they did. My new apartment is 1000sq ft and 2bed/1bath, was relatively clean, but I wanted all the detailed cleaning. They not only did half the job, they left dirty microfibers and magic clean eraser that they used in the kitchen sink!
I left a comment that I wanted the detailed cleaning in the fridge, they only cleaned the part that was mentioned in the comment - inside the fridge. The glass door is left with water marks. I wouldn't spend $250+ for a basic 1 hr cleaning of the apartment. Maybe it's Ok for some people and I'm attaching some photos taken AFTER the cleaning to see for yourself and decide.
Tyler Watkins
Aug 21, 2021
Kerry Dever
Aug 16, 2021
I purchased a moving clean and I don't believe the price was worth the quality I received, and since I was not present while the cleaning occurred, I'm not sure I received the three hours of services I was charged. The apartment required quite a bit of cleaning by myself considering the price that was charged. For example, the cleaning includes appliances and inside cupboards and drawers but there were still crumbs and stains inside the fridge and cabinets, which I was able to remove.
The toilet was also not completely clean, and there were skidmarks/build up that I was able to easily remove myself. The terms indicate the service providers do not clean any items out of reach or that would require stools/ladders, which is understandable, but there were numerous cobwebs that at 5'2 I was able to reach with a Swiffer duster. Additionally, blinds and vents within reach were black with dust.
The only way I was able to confirm that the provider even entered my apartment is that there was a dusty windowsill I noticed before I called the service that appear to have been wiped off. My apartment was left reasonably clean by the previous tenant and I wish I would have just cleaned the apartment myself instead of paying the $300 fee, especially since I ended up having to clean the apartment myself anyway.
The toilet was also not completely clean, and there were skidmarks/build up that I was able to easily remove myself. The terms indicate the service providers do not clean any items out of reach or that would require stools/ladders, which is understandable, but there were numerous cobwebs that at 5'2 I was able to reach with a Swiffer duster. Additionally, blinds and vents within reach were black with dust.
The only way I was able to confirm that the provider even entered my apartment is that there was a dusty windowsill I noticed before I called the service that appear to have been wiped off. My apartment was left reasonably clean by the previous tenant and I wish I would have just cleaned the apartment myself instead of paying the $300 fee, especially since I ended up having to clean the apartment myself anyway.
Christa H.
Aug 07, 2021
It's just okay. I got a cleaning for a one bedroom. They did an adequate job despite the following: 1:Outside of the bathroom cabinet wasn't clean. 2: Moved furniture (of their own volition which is fine with me) but didn't return it to it's original position. 3. I payed for hand washed dishes. They didn't dry them and left some unwashed.-coffee pot, tea kettle. 4.
After they left I realized there were still some stray litter (from my cat I. The ottoman and they left around 2 hours 20 minutes. 5. One cleaner was taken aback when they realized my washer dryer was not in my unit. Otherwise they were pleasant enough and was a significant improvement from what they started with. Would be willing to try the company again but would probably ask for a different team.
After they left I realized there were still some stray litter (from my cat I. The ottoman and they left around 2 hours 20 minutes. 5. One cleaner was taken aback when they realized my washer dryer was not in my unit. Otherwise they were pleasant enough and was a significant improvement from what they started with. Would be willing to try the company again but would probably ask for a different team.
Ann S.
Jun 22, 2021
Julia was wonderful. She was willing to stay a little longer to get everything done. Between being ill with Covid for almost a month and the depression that followed I had really let my place go. I was so overwhelmed and Julia was super nice and understanding and left my place sparking clean. I feel like I have a fresh start coming out of this last year and can move forward again.
Matt S.
Jun 03, 2021
We've been wanting to try a cleaning service for some time and finally used Companion Maids after a recommendation from a friend. Julia did an excellent job cleaning the areas we asked. She even rearranged a few things that are now in better spots. We wondered why we didn't think of doing this sooner lol. As soon as we walked into our condo we could tell a noticeable difference. Would definitely recommend.
Kaitlin R.
Nov 02, 2020
Erica M.
Oct 21, 2020
Sarah S.
Sep 14, 2020
We hired Companion Maids to get our house in top shape before our wedding this past weekend, and I am so glad we did. I booked them about a week in advance and I didn't specify a cleaner by name, but they sent over Karen and she did a phenomenal job. Our house is 3 floors and about 2250 square feet, 3 bathrooms, 3 bedrooms and 2 living spaces and she finished the job in like 2.5 hours!
It was amazing - and it looked great. I felt comfortable having our friends and family over to get ready and to celebrate after the wedding. Karen wore a mask the entire time and we were all cautious to make sure we stayed in separate rooms to prevent the spreading of COVID. I had held off on hiring a maid during this time just as a precaution, but I'm so glad I finally just hired someone. I'll be hiring them again soon and requesting Karen! Thank you!
It was amazing - and it looked great. I felt comfortable having our friends and family over to get ready and to celebrate after the wedding. Karen wore a mask the entire time and we were all cautious to make sure we stayed in separate rooms to prevent the spreading of COVID. I had held off on hiring a maid during this time just as a precaution, but I'm so glad I finally just hired someone. I'll be hiring them again soon and requesting Karen! Thank you!
Andrea B.
Aug 02, 2020
Matthew S.
Dec 19, 2019
We paid over $300 for a professional "Move-In" cleaning service, which seemed typical when comparing to other cleaning options. Instead we received a typical maid service for less than 4 hours of work (which would typically cost $150 through this same service), and were denied a refund. The cleaner did a good job with the time she had, but I sadly cannot recommend this service.
Mike M.
Oct 18, 2019
We used Companion Maids this week for the third time. Maria did an amazing job as usual! Our place looks fantastic. Maria does a great job communicating before and after the service, and is very professional. Very easy to book and great communication with Companion via text, etc. makes using the service smooth & seamless. Will definitely use again for our next cleaning. Thanks Maria & Companion!
Mike L.
Oct 04, 2019
Stayed at my cousin's home for a quick weekend trip in Chicago with some friends and created an absolute mess. Ended up looking around online for some cleaning services and found Companion Maids here on Yelp. Decided to go with them and had zero complaints about their work. Very professional, very thorough. It's as if I didn't stay at my cousin's home at all over the weekend. Highly recommended.
Crystal Z.
Sep 28, 2019
Visited a relative in Chicago and wanted to buy them a house cleaning service as a thank you. Best thing about companion maids was their quickness. They were here extremely early in the day and the job was spotless. Passed the information along to my cousin and they will also be using them because they were so happy with the result! Thank you!
Betty T.
Sep 21, 2019
Initially needed a deep cleaning for our new home, and companion maids gave us our quote and also the option of a per hour rate in which we could prioritize certain rooms! Maria and Aidet showed up on time and were very professional! They went through the list prioritized by room and were extremely efficient and did a great job. Will definitely use them again!
Raymond M.
Aug 30, 2019
Needed a deep clean of my 2 bath and kitchen condo. Was fortunate to get colleen and we had a cleaning party as she worked on the above and i worked on organizing my 4yr old toys. Could not get over how clean the bathrooms and kitchen got as it all looked like it was brand new! Colleen has been doing this for years and knows a lot of tricks to get things clean that i thought were stained.
She topped it off with enough time to vacuum and mop all of my wood floors in my 1500 sq ft condo. I highly recommend her and will be using her again regularly. The company has great customer service and I'm sure all of the service professional are great. That being said, do yourself a favor and request Colleen if you want to ensure high quality service. Thank you all for everything including the dangers day request and service!
She topped it off with enough time to vacuum and mop all of my wood floors in my 1500 sq ft condo. I highly recommend her and will be using her again regularly. The company has great customer service and I'm sure all of the service professional are great. That being said, do yourself a favor and request Colleen if you want to ensure high quality service. Thank you all for everything including the dangers day request and service!
Sarah B.
May 26, 2019
Sadly I can't remember the name of our cleaner but she was super friendly and had a great attention to detail. I live in a 2b2bt with a den with a cat and a dog. I created my own cleaning and the price ended up being over $200, but they ended up dropping it because of the custom requests(we weren't doing the bedrooms) My cat had been peeing on the baseboards since the move, so that was the first reason I got them in here.
And also for the cat hair, its spring and everyone is shedding. Our cleaner did all the baseboards like requested through the booking and Shadow hasn't gone back to any of his spots. Also, she used all natural cleaning products. I don't personally care about that but my roommate really appreciate it. She was on time and here 3 hours. I tipped cash I'll probably have her come back once a month to freshen up
And also for the cat hair, its spring and everyone is shedding. Our cleaner did all the baseboards like requested through the booking and Shadow hasn't gone back to any of his spots. Also, she used all natural cleaning products. I don't personally care about that but my roommate really appreciate it. She was on time and here 3 hours. I tipped cash I'll probably have her come back once a month to freshen up
Matt D.
Apr 16, 2019
Joanne L.
Sep 20, 2018
Hannah F.
Jun 07, 2018
Overall, great experience. She did a great job on our two bedroom one bathroom apartment- we needed a move-out cleaning. The only gripe I had is that we had to buy a mop, since they only use wet swiffers. Having said that, it's probably much more sanitary than using the same mop on different peoples' floors, so that's understandable.
They also tried to reschedule the cleaning a couple days before the reservation, but when I advised them that was not possible, they stuck with the original reservation. Will be recommending to friends!
They also tried to reschedule the cleaning a couple days before the reservation, but when I advised them that was not possible, they stuck with the original reservation. Will be recommending to friends!
Katie L.
Jun 13, 2016
I'm updating my previous review. Although I did not have a good initial experience with the first ladies. Tom sent me out Angelica who did a re-clean and she was spot on. She got all the places that the other ladies missed and claimed they couldn't get. The bathroom and dishwasher are shining. She also got my fans as well. If you use companion maids, request Angelica. You'll be a happy customer, and she ensures that. Thanks Tom for working with me.
Mallory McGowan
Jan 08, 2016
Nikki Lee
Rick Carpenter
Katie Lugenheim
I'm updating my previous review. Although I did not have a good initial experience with the first ladies.... Tom sent me out Angelica who did a re-clean and she was spot on. She got all the places that the other ladies missed and claimed they couldn't get. The bathroom and dishwasher are shining. She also got my fans as well. If you use companion maids, request Angelica. You'll be a happy customer, and she ensures that. Thanks Tom for working with me.
Billy Janis
Moved into a new apartment this summer and I was in dire need of a deep cleaning and did not have time or inclination to clean it myself before I moved in.
Companion Maids spent 3 hours cleaning my entire 3 bedroom top to bottom and they did a fantastic job. When they got started they did a detailed job in my bathroom and kitchen. Overall the thoroughness, professionalism, and dependability was what I was paying for.
I really enjoyed that their website creating a digital experience as well. I didn't need cash and was billed after the service was completed. In addition, customer service was responsive to a few questions I had before the clean.
Companion Maids spent 3 hours cleaning my entire 3 bedroom top to bottom and they did a fantastic job. When they got started they did a detailed job in my bathroom and kitchen. Overall the thoroughness, professionalism, and dependability was what I was paying for.
I really enjoyed that their website creating a digital experience as well. I didn't need cash and was billed after the service was completed. In addition, customer service was responsive to a few questions I had before the clean.
David McHale
We needed our home cleaned for a special event. After researching online and through neighbors, we decided on Companion Maids. We were completely happy with the entire experience. Customer service and contact was quick and friendly. The cleaning crew of 2 arrived just at our specified time. And the cleaning they did was amazing! I mean amazing! ! I don't remember a time my house has ever looked or smelled so clean!! We are absolutely going to be using them again. In fact, I've just emailed for another appointment next month.
Vanessa Ramirez
The service we got was wonderful. Tom was very professional and friendly over the phone. He was able to answer all of my questions and accomodate to my schedule. Once our cleaner got here, she did a great job and was very friendly as well. Although the cleaning wasn't 100% perfect, she did a damn good job at getting my house back to normal. Would definitely recommend and look forward to working with them in the future.
Vibeke Yngvild